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    Bluemercury

    4.7 (3 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

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    9 years ago

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    Derick Dermatology

    Derick Dermatology

    2.2(160 reviews)
    1.7 mi
    $$$$

    Returning phone calls takes 2 days. You make an appointment at a certain location, they schedule…read moreyou at a different location. You cannot call the pharmacy direct to ask questions or obtain a refill. You call leave a message, they call back, then they have the pharmacy call you. Thats ridiculous. Too many excuses. I use the Lindenhurst, IL. location. Frustrating!

    A few weeks ago, I was laughing while reading all of these 1 star reviews. Now I am writing one…read more And for a very good reason. So before I saw all of the "great" reviews this place has, i decided to make an appointment. I made my appointment, and as soon as I finished- the Yelp reviews popped up. Yup. Over 100 1 star reviews. I read quite a few and instantly decided that I needed to save myself a headache and cancel my appointment. I called this place and left a very detailed voicemail of all my information, stating I just made an online appointment 5 minutes ago and would like to cancel because of how poor the reviews are. Nobody called me back, so I assumed they cancelled my appointment. A few days later I received a reminder text about my upcoming appointment...I responded right away and left another voicemail (does anyone pick up phones at this place lol) explaining that I have already cancelled this appointment. No response. Again. A few weeks later...I received a $50 bill for not showing up to my appointment!!! Hahahaha oh my. Now I see what all of these yelp reviews are talking about. Horrible experience. I never set foot in this office or talked to one person and they have the audacity to try and charge me $50?? Even after I left 2 very clear and detailed voicemails explaining that I want to cancel and stated my reason for cancelling. I even texted their text system every time they tried telling me I have an appointment. They do not use a DONOTREPLY texting system, they can absolutely see the texts. So 4 attempts to cancel an appointment and they still try to charge me $50 for a no show. I already called their service number and was met with an interesting conversation. The lady on the other end told me that the appointment I made was for the very next day and since I cancelled the appointment, it was within 24 hour notice so I was charged. She also said since this is my first time, they will clear the charge. Cool. I accepted what she said and they got rid of the charge. ...but what she said was not true at all. My appointment was for 5 days after I set the appointment. I got a text confirming that I made an appointment. I also got another text reminding me about my appointment a day before the scheduled date. I didn't bother telling the lady this on the phone because she said she was getting rid of the charge. I'm confused as to why she lied about my appointment being made for the very next day and that my cancellation violated their 24 hour rule. I first cancelled the appointment 4 days before the actual appointment. Oh well. This "business" if you can even call them that - is an embarrassment. I truly believe every single one star review I see for this place. I have experienced it myself. They are not organized, they clearly don't listen to voicemails or take the time to cancel someone's appointment so they can try and snake you for $50. Im convinced they didn't even bother to look up the fact that I did call them and text them multiple times. They just gave me some BS they give to everyone "you canceled within the 24 hr period you owe us $50". I can imagine a lot of people just accept this and pay. What a horrible business practice. I'm sure that's how they get most of their money. No way they have many repeat customers.

    Photos
    Derick Dermatology - This is the best it's gotten with Derrick Dermatology, still noticeable, but if we skipped a dose, we were in real trouble.

    This is the best it's gotten with Derrick Dermatology, still noticeable, but if we skipped a dose, we were in real trouble.

    Derick Dermatology
    Derick Dermatology - This was after a couple days of using the new dermatologists plan. Clear nose, no itching, no burning, no boils or pain!

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    This was after a couple days of using the new dermatologists plan. Clear nose, no itching, no burning, no boils or pain!

    Bluemercury - cosmetics - Updated September 2026

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