Puroclean did a fantastic job fixing water damage done to my basement after a toilet backed up and…read moreflooded part of my basement. They were very prompt, easy to contact, and very thorough. I was very happy with all the work they did and they even fixed my garage door for me after I accidentally knocked it off the track. I would definitely use puroclean for any further restoration or home repair matters.

I highly recommend PuroClean for any water damage issues. Our basement flooded due to a sump pump…read morefailure and PuroClean was prompt in responding to our immediate need for help. They were very thorough and efficient. They contacted our insurance company directly, providing them with what they needed while providing our family with peace of mind. If we ever have any water issue whether flooding, mold, etc, without hesitation, I would call PuroClean.

I would highly recommend Jacobs Ladder for your roofing needs…read more Hugh Johnson, the owner, is the ultimate professional and was so helpful in helping me understand the roofing and pricing process. I was also looking to replace gutters, and he advised me that all of the gutters did not need replacing, which of course saved me money. All the other contractors, just quoted me a full set of gutters. His work crew was awesome. They came on time, worked all day (finished in one day) and totally cleaned up the mess at the end of the day. I was also very pleased with his pricing. All in all, a great company!

Three weeks ago Jacob's Ladder came to my property for an estimate. I explained that getting the…read moreestimate was time sensitive, and the reasons thereof. They said they would not be able to start the project for about 3 months and I said that would be perfect timing; I only needed an estimate within a week. I told them I would be cancelling my original estimate since they came over so quickly, so I would really need their estimate. I have called them over half a dozen times and left messages with no response. Since there have been issues with phone service for the past 3 weeks, understandably there was a good possibility that they never even received my messages. Today, three weeks later, I again called the main number and texted the man who did the estimate. When I still received no answer, I called their emergency line explaining that although this is not an emergency, I thought that maybe they did not receive my previous messages and could she please relay the message. I went so far as to say that I know this is not an emergency as I am a RN and it's not life or death, but again, no one has returned a call or message in 3 weeks so perhaps they did not receive my previous messages. That said, I received a very nasty text from them saying that it was very offensive to them to inquire on their "emergency line" (the only line where someone answers the phone) that I expect a phone call back after 3 weeks of them doing the initial estimate and how "Christian" they are! So let me respond from the Bible, Proverbs 15:1: "A soft answer turns away wrath, but a harsh word stirs up anger." Christian IS as Christian DOES. I would not recommend this company.

I had an awesome experience with Rubble Jockey. They were able to make a next day delivery. The…read moreperson I worked with had great communication skills which made this less stressful. I would recommend their services to my friends and family.

Great service, easy to use dumpster with an easy door to open. Very friendly and service was…read moreefficient and quick. Would recommend to anyone.

My basement flooded during our recent days-long deluge of rain. Best Option showed up one night at…read more9:30pm to drain the 12" of water down there, fix the furnace which had stopped, to mitigate the condensation pump until a new one could be installed, basically saved whatever I had down there of value....swiftly, efficiently, and with smiles on their faces. Follow-up work happened in a timely manner and I couldn't be more pleased. Never needed "restoration" work before, never heard of Best Option before, but I have now and if you need it....CALL THEM! I can't imagine anyone addressing the problem better than Best Option did.

From the owner: Best Option Restoration Lexington is a top-rated water damage restoration and repair company that…read moreoperates in the Lexington area. They provide reliable and efficient 24/7 emergency services to help residents recover from water damage quickly. Their team of professionals is highly trained and experienced in handling a wide range of water damage issues, from burst pipes to natural disasters. Best Option Restoration Lexington is committed to delivering exceptional customer service and ensuring that their clients receive the best possible care during a water damage emergency.