Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

I would highly recommended this co. When I called it was not a appt clerk. It was the owner ,…read moreimagine that. Very refreshing to talk with a person that knows about plumbing and not just a person to make a appts. I had a kitchen leak under the sink. I knew where it was leaking but I am not a plumber. Boris and Mark (the gentleman that come out ) were very professional and very knowable. They did not try to upsell me and I feel they were very reasonable for what they did. I did go to them because of all the great reviews on Yelp and I can say they do stand by the reviews . I will use them again for any plumbing needs that I have . It is so refreshing to find a co that is dependable , reasonable and do what they say. If they say they are coming out , they come out. Not alot of people do that. I really feel like this co is a hidden gem. This co has all of the credentials but not the high price tickets. Dont get me wrong there in business to provide a great service without taking you for a ride. Thank you Boris and Mark!!

I needed a plumber to come out because my sink was completely clogged up. My kitchen sink was…read moredraining slowly and after trying one of my mother's home remedies let's just say it didn't work and got worse. After checking online and looking at all the reviews I gave them a call. They not only cleared my drain but saved me some money because he thought he was going to have to replace some pipes. Thank God he tried something and it worked. They also replaced my faucet, and I could not put my PUR water filtration system back on the faucet, so they came back over the next day free of charge and purchased an adapter and put it on for me. This company was great the technicians and the manager Borus. I would highly recommend this company. They are professional and are not like most companies that charge so much to do the job. I am completely satisfied. Thank you guys for all of your help I will be using their services again in the future.

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a proud veteran-owned company with an A+ rating from the BBB,…read morespecializes in expert plumbing, drain cleaning, and waterproofing services in Cleveland, OH. We are committed to delivering top-quality workmanship and exceptional customer service for every project, big or small. Our team understands that unexpected issues can be stressful, which is why we offer free estimates and financing!

Best overall plumbing experience I have ever had . Prompt…read more courteous, professional, informative. These are the folks you want in your home.

Seriously, saved AGAIN by Beetles plumbing!!! Discovered a link in the kitchen ceiling on late…read moreSaturday night. Called Beetles on Sunday morning and not only had a reply, but also an appointment on Monday at 8:30 am !!! Ricky came, found the issue, repaired it, and was on his way!!!! SOOOO nice and professional and efficient and knowledgeable and reliable .... HIGHLY recommend. Family owned business. Hard working. So awesome.

Our family cannot recommend Kuna Heating and Air Conditioning enough! We've had issues with our…read moretankless water heater and after spending thousands of dollars on other companies that have never solved our problem, Mr. Kuna came in and resolved our issue in no time with the best customer service we have ever had with these kind of repairs (and at an excellent cost as well). He fixed a mistake that was present since our house was built, and we had no clue about it until he came and resolved our worries (as well as servicing our AC). Mr. Kuna is prompt, kind, extremely professional, and detail oriented with everything he does. We are so pleased with his services and will never turn to anyone else again. You cannot go wrong with contacting Mr. Kuna for your needs -- there truly is no better option in the area. Thank you so much!

Mark was great , had an issue with new furnace and spent his own time finding and remedying what…read moreturned put to be gas line issue. Integrity, know how,and responsibility sums up my experiences with Kuna and Mark. He is outstanding, fair and reliable. Something hard to find these days.

Haberek Plumbing has taken care of all my plumbing and HVAC needs for years. A family owned…read morebusiness, wonderful people.

the habereks are always so professional, knowledgeable, and fair priced. they have done work on…read moreour old house and current house and I would never trust anyone else to get the job done! they really are the best out there!

First appointment - didn't show & didn't even call. I should have quit there…read more Next one - he replaced a water heater. He cashed the check real fast. But he left a lethal code violation - unshielded 220v wires laying on metal. Twenty calls trying to get him to fix it. Got two promises, but no repair. 0.1 out of 5

Wondering when you're going to come back and finish the plumbing job you started 3 years ago that…read morewe paid you for to order the tub handles.... Or at least call with your update. It's very odd a company would take someone's money and then never return to do the job... usually that's called theft. I definitely should have saw all the other 1 star reviews. Jason came out with his employee to fix our tub. But the. Forgot to install a washer and the water leaked down through our walls into the kitchen he came back right away so they felt aligned and professional... but then he ordered our handles and never returned no update or call nothing I had texted called his assistant she assured me it was fine Jason's replied finally if saying there was back order because of Covid... okay 3 months go by. 6 months contact no reply year it's been 3 years now. And my tubs still broken and handless. Someone arrest this guy for taking peoples money

Ed Skooz of Skooz Heating and Cooling did a great job trouble shooting and adjusting our furnace…read more He was prompt, reasonably priced and very knowledgeable....all in all a great experience and we highly recommend him.

From the owner: Besides furnace, air conditioning repair and install... we do water heater repair/install, CO/Gas…read moreleak detection, Snake camera inspection of chimney, ducts, heat exchangers, etc.. Dryer (vent-only) cleaning or replacement, rodent proof your A/C electrical compartment, humidifier repair/replacement, Hepa-filters, UV bulb repl/install and so on. After 4pm weekdays and weekends is emergency calls

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

pleasant tech. educational instructions. Slightly on the High side $$ Work probably wasnt…read morewarrented, but I had the part - please just adjust. ty

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area