I reached out to Texas Energy Forever to save money on my energy bill. Newell provided honest…read moreadvice with no pressure. He monitored the market for the best time to switch and we were able to save big. I would recommend Texas Energy Forever for the customer service, trustworthiness and results.

From the owner: Why Texas Energy Forever?…read more - Trusted experts in getting you the best Electricity/Nat Gas rates. - We save you money, time shopping, gimmick catch rate. - Registered Broker with P.U.C.T. and Katy Business Association (thekba. org) - Hassle & obligation free quote analysis. - Former Oil & Gas Engineer finding best prices from the best companies. - No bill or monthly fee from us ever.The supplier pays us a fee for getting you (like a real estate agent). We are independent and we choose the best priced company. - Former Commodities/Futures Trader, understands the cycles/trends and Macro Economic forces that affect prices. We advise best timing to get you even better prices (given circumstances). - We can secure commercial energy rates contract at today's prices to start up to 24 months in the future. No more worries if prices continue to rise or needing to break the contract. - If you find a better price, we will work with our suppliers to beat any rate. You won't find better rates. - We have over 90 suppliers across the US to supply small or large commercial energy. - Residential Electricity, Texas Only: contract from small to big houses, apartments, trailer houses, condos, duplex.. - Solar Friendly Suppliers. - Renewable energy Suppliers - Integrity and friendly people. - If you never used a broker, try us obligation free and let us become your energy advisor Forever! 2103435544, text or call!

During the worst freeze in recent history, I never lost power. Not only that, I saw these guys…read moreworking tirelessly around the area trying to restore power to those that had lost it! I saw them working in freezing conditions repairing transformers and helping the community for days on end. Amazing work! Thank you!!!

I had my solar system installed in september. I waited until now so i had a gauge of how it…read moreperformed over several months as well as time for any kinks to show up. I called 3 different contractors. All 3 used a mapping program to get an estimate of how well solar would work before installation. One company said solar wouldnt work at my house due to shading. They were wrong. the remaining 2 companies send people to my house to do an onsite evaluation to finalize a proposal. Circulars was the one that seemed to fit my needs. My goal was to provide in the neighborhood of 60-70% of my electrical from the sun. Installation wasnt without flaws. the actuall installation took only one days. it turned out there was a problem with teh inverters that took a couple of weeks to correct. It wasnt the fault of circular but was an inverter specific issue. Circular stayed on top of teh problem and got it resolved. after operating for 4 month my utility came out and said there was a problem,in that I had the wrong meter and no agreement with the utility. this was something I ahd though circular had taken care of. It turns out that the agreement WAS in place and the utility had misplaced it. Thats why the utility hadnt replaced my meter. They came out and met a circular rep and the meter installation took only a couple of minutes. Again I cant fault circular for someone elses issue. Getting solar installed isnt a simple process. there are many steps that have to be gone through. Ive created a blog of my solar experience here https://goingsolaraustin.wordpress.com/ Overall I'm glad I went solar and chose circular

Feedback is considered of sale , Installment and warranty. The sale and installment was great…read more They really hustle to get your business. After 3 years of great uses of my solar system my SMA shutting down . Try calling Circular and they moved to Dallas. Email them and they gave my information out to some installer. Try email again and no reply. The reason for the review is they want your business but they don't take care of you in the long run.

On 2/2/2023, after days of freezing weather, had an overhead cable laying across the driveway…read more Called BEC and within 2 hours BEC crew had the problem resolved. Outstanding service from BEC.

0 Stars would still be to high of a rating for this organization. I was sick for 35 dies as a…read moreresult of cancer treatment, bedridden and hospitalized for almost the entirety of the duration, and when I asked for a 3 day extension on the date that they would cut my lights out I was told no because I didn't have the foresight to know I would nearly die 7 times in one month and I guess I didn't call them early enough to give them a heads up. I missed my payment that was due on the 18th because I was hospitalized and when I got out today, I called immediately and informed them I wasn't working because of the sickness but now I am and I just needed a 3 day extension to ensure I would actually get my paycheck on time. I was told flat out no with no other options or recourse. Blood sucking vampires would have more consideration than this organization does.

I don't get the points of many negative reviews…read more COAU was very front and need to be clarify in person rather including any misunderstanding than waltzing on auto bot phones. Bring the paperwork's and point out their or your error or both. they will check their ends to meet in middle ground. We appreciate them as well as they appreciate us. They and us always will have one bad moments within each of us. Anyway back to positive vibes Cleanest! Fastest service ( I m Deaf person over here normally it was longer ). Security people are always friendly and at full alerts but at same time chilling. Longest single line split into 3 or 4 very active tellers. (4th person sometimes came out and push each of us to right teller or direction) I could be in and out within 1 minute! If you like 1990s matrix the movie of 1st floor security office felt like "scenery", come here and save a dollar or 2 or exchange a sincerely smile of mutual peaceful days. Respectfully to all tellers in past to Better Tomorrow who learned ASL American Sign Language :-) They value me and my deafness. I don't have to waste their time nor pull my deaf card haha Be nice is faster way to brighten or remove their dark clouds. Print out and mark down how much you want to pay or pay forward the next bills with receipt. Usually pay by few months to a year. Look forward to pay by few years! That if it is transferable after we move within city limit. Many thanks to COAU!!

I contacted Austin Utility regarding a residential address account query, and Ms. Mahala helped me…read morewonderfully on the phone. I am in process of moving, and she went the extra mile to submit a request for me to be able to potentially pay online. She answered all my questions with patience. I am very pleased with the service provided, and the great representatives hired.

Very helpful. They have a machine where you can pay your bill. The security guard was extremely…read morehelpful and kind. We were all laughing so hard! They can't provide any services yet as the site is under construction.

I called "Customer Service" and had to listen constantly to their automated messages that had…read morenothing to do with me. I was told that I was "7th in line." Then, my call was disconnected. So, I called back, listened to the dumb automated messages again, and was told that I was 15th in line! Then, I hung up! Clearly, PEC does not provide proper Customer Service.

The Payment Center on Research Blvd leaves a lot to be desired. Extremely rude Security Guard who…read moresits by the door has been there for years and we have been harassed twice. Our first time was when we came in using a Cell Phone (was calling my Spouse to verify something about the Bill before I payed it), and he grabbed me, pulled me to the side, and yelled at me, threatening to call the Police if I didn't put my Cell up immediately. Again, this was our first time in this location. However, in his defense, there was a sign posted past the point of entry which of course I couldn't see until I came in. But at least there was something posted, right? Anyways, there were 3 women on their Cell Phones in front of us who all were speaking Spanish. He did nothing to them. That being said, if you are actually able to get to the counter to pay your bill, the staff has always been informative, courteous, and rapid. Austin Energy won't tell you this up front, but they have vastly different rates based on your perceived demographic. They also won't tell you that the rates are going up because Obama Legislation has forced 2 of Austin's Power Plants to close recently (one which was built by the City of Austin & Houston was just finished!). These plants are not part of the GE Special Interest BUYOUT of Obama, so your rates will be doubling approximately every 5 years. It should be noted that this is NOT Austin Energy's fault but they will tell you to talk to the City Council (thus showing their own ignorance of the market they work in), even though they have little control over the situation. This needs to be said: AUSTIN ENERGY IS VERY REASONABLE AND MORE THAN WILLING TO WORK WITH ITS CUSTOMERS WHO HAVE FALLEN ON HARD TIMES. Here they are perhaps among the best in the Industry Nation-Wide. Recently, Austin Energy has come through Austin, installing Smart-Meters without Property Owners' consent in many cases, which are very dangerous to your health long term. ( http://www.naturalnews.com/044376_smart_meters_radiation_cancer.html ) Apartment Dwellers Beware, they have forced nearly all of you to live, in some cases, inches right up against 30 or 40 of these (which is actually ILLEGAL ACCORDING TO FEDERAL LAW). Until very recently trying to rectify this as a Homeowner was extremely difficult. Now you can Opt Out, but they charge you a ton of money to do so, even if you had told them to opt out and not install it from the get-go. If you live in a Rental, forget it, your out of luck.

AE takes advantage of the fact that it's the only energy provider in Austin by having terrible…read morebusiness practices and horrible customer service. I paid my bill on time, and a full two weeks after the charge appeared on my account, the charge mysteriously "bounced back." I had already paid my bill, the charge seemingly went through, and most of what was left in my account had gone to other bills. After this single event, which occurred because of some delay in processing on their end, my account was switched to "cash only." Meaning I now need to go in person to pay my bill each month. This is the ONLY utility company I've ever known to make bills MORE difficult to pay after something like that. It's bizarre and ridiculous. When I moved back to Austin after being away for a while, AE requested a letter of reference from previous energy provider to waive a $200 deposit. I got a reference letter from TXU, only to have AE tell me I might need to pay the deposit anyway and it will be "credited" towards future bills. Never mind that the reason I went to the trouble of getting the reference letter in the first place is so I wouldn't have a ~$300 energy bill on top of all my moving expenses. I think these two examples highlight how this energy provider does not utilize consumer-friendly business practices, and ultimately makes life harder for people who might already be struggling. I would absolutely use a different provider if I had any choice. I had TXU for years before AE, and the difference in customer service and accessibility is night and day.

Great company! Can't recommend it more! Prompt and reliable service and fantastic customer service…read moreand communication!

Best customer service, courteous and always on time. I would highly recommend them…read more Great company!