Very friendly staff & management, residents seemed to be very happy. Check them out if your looking…read morefor a senior community.

During the snow storm, February 2019, some Woodland Terrace Staff stayed 24/7 for a week keeping…read moreroads open for emergency vehicles, meals and activities to keep residents occupied safely and warm. Dinning staff stayed to have meals 24/7. Some staff stayed without going home for a week to keep consistency and safety for 140 residents. Real dedication from staff which is seen daily but the act of hard work keeping us safe was just amazing.

We have had the privilege of having my parents as residents at Vineyard Park Bothell. We've been so…read moregrateful to have them there. From the very beginning, they were made to feel at home, made many friends, and found a community that was interested in their well being. During the process of my father passing away, he was continually cared for with kindness, dignity and a level of care we could have never expected! The Executive Director, Michelle, and the Head of Nursing, Clarence, both showed up in the middle of the night as things were progressing quickly. They were solely there to provide comfort, support and friendship as we walked the painful process. Who does that? Showing up at 1:00am to provide a shoulder to cry on! The staff at VPB does. I can never thank them enough for treating my family as their own. My mother is still there and has now formed her own community there. Fellow residents stop by her apartment to say hello and check on her daily. Her care by the nursing staff is diligent and compassionate. We never worry that she isn't getting the BEST of care. Do yourself the privilege and find confidence in VPB. You won't regret it We sure don't!

Medication mismanagement, elder neglect, unsafe and wrongful billing. During my mothers stay her…read moremedications were mismanaged on multiple occasions. She would call me, let me know her pills were wrong, I would follow up and they would have some excuse about new staff or deliveries. The lead nurse role always turned over; nearly all the staff turned over constantly. At the time my mom moved out, the lead nurse at the time was always on her cell phone talking or looking at Instagram and never checking on residents. I witnessed it taking almost an hour for someone to respond to the emergency pull cord twice. My mom used it to get an aid to assist her in a doctor ordered procedure and I was going to stop her and help myself, but then thought, lets see how long it takes for someone to respond to the emergency pull cord, so I let her do it. What if it had been a real emergency? Multiple times I saw a resident who was not always able to cut up his own food, just not eat, till I went over and cut up his food for him. He was very thin and his family never visited, so didnt know he wasnt getting enough food. I was wrongfully billed on two occasions for meals I didnt eat (I would go to the dinning room but not eat). My mom went in for surgery and when I moved her back, she wasnt as strong. No one checked on her in the 6 hours she was back. When I went downstairs multiple staff people where on their cell phones, including the head nurse who never came up. I knew then I had to move her to a place that had employees that cared and I moved her to a safer, more loving home. During the time there, my mom did love her friends and the activities, which is why I left her there so long. But she often said, this isnt the place if I need help. I lived close by and check on her often so, I felt it was okay. But this is NOT the place to leave a loved one who needs a lot of care or a place to age in place if you dont have family checking on you throughout the week.

Our Dad has been at the Chateau Bothell Landing for almost 3 years, and we recently moved him to…read moreMemory Care as his Parkinson's disease worsened, and he needed more assistance and stimulation. Although we were very hesitant to make the change to memory care, we couldn't be more delighted with the unit. All the caregivers are excellent and treat us like family. Heck, we feel like family. I have never seen such an array of stimulating and enriching activities that Violet and the exercise and music therapists Diana and Kaiya provide. And it's written all over the residents' faces when they sing and participate. The movement therapist also is excellent and gets everyone moving with great songs! Additionally, the unit brings in special speakers for enrichment learning and other musicians for great song sessions. Overall, we are so pleased with Memory Care and glad we made the move. And from the looks of Dad's face, he is too!

My mother and Step Father were at the Chateau for 7 years. It was great for retirement living with…read morelots to do, However, as their needs grew, Chateau claims to have Assisted living but they do not have the staff for it. The care givers were wonderful but the management communication is awful. Calls and emails go unanswered and never acknowledged. Even our move out communication wasn't any better. They are now in an adult family home with more staff and less expensive. If you decide to stay there be sure you have some kind of a view and not an unmaintained basement walkway.

My mother was at Cogir for 19 months. It was great in the beginning. The last few months have been…read morehorrible. It should be called 'Cogir memory neglect.' My mother got an infection on her foot. They didn't contact anyone in our family. I was visiting and my mother showed me her foot, she didn't understand, other than it hurt. I had to take her the the ER. She had an infection, gangrene and cellulitis. Cogir was treating it with vaseline! The director Laurel lied to my family multiple times. Don't recommend!

From the owner: Cogir of Bothell is an award-winning memory care community in Bothell, Washington, dedicated to…read morehelping your loved ones build meaningful connections through music, food, are, and more. Experience the joy of seeing your loved one thrive in a fulfilling environment supported by a compassionate team of experts who truly care.

Beware!!! If My wife and I could give no stars We would. This place is a mess. The employee…read moreturnover rate is through the roof. They just fired their manager a few weeks back who we feel did an exceptional job. Hearing from the staff and other residents it seems like someone is out for blood. My family member has lived there for 5 months and hates it. The food is not good and often served cold, the staff is on burnout from being short staffed, the front desk employees are very young and immature and seem to only care about getting paid. When we looked at this place a few months back it felt warm, the residents seemed happy, and staff seemed caring, that feeling is gone. Seems like corporate policies have taken over with high rental increases, no support to the community, and staff turnover issues. We are in the process of looking for a new place for my loved one.

With all Village Concepts communities, you'll find a caring staff, supportive home office and happy…read moreresidents! Riverside is a cozy, warm and welcoming place to call home!

Mom moved here from another senior place that was rated high. She likes this so much better. The…read morestaff is wonderful, restaurant serves really quality meals, transportation for appointments and shopping excellent. Wish she had come here years ago. She is 91 now. We are so happy for her.

We moved my mother in-law into Brittany Park last month and just can't say enough about the staff…read moreand the quality of care. They even had lunch for us in the frig the day we moved her in with balloons outside her door to welcome her to her new home. This transition was made so much easier than thought and she loves her new place. After visiting a few others places I'm so glad Brittany Park was our final choice, it has met every expectation and then some.

I've been helping the staff here for about a year while they got up and running. Wonderful staff…read moreand the place is immaculate. I know these Assisted Living places can be pricey, but I sure could live here if they'd have me. Seriously, though, it's custom built for servicing the residents round the clock. Kitchen area, medical station, rest and relaxation 'common' rooms. And lots of technology to prevent people from 'wandering off'. Very nice indeed.

My parents moved in to the Creekside 4 years ago. The staff is amazing and instantly made the…read moreCreekside a home for my parents. We recently lost my father, and the staff has been so loving and supportive as she battles with her husband of almost 60 years is no longer there. This place is special and I am so glad my parents found it. THANK YOU!

I lived with my Mom in her last year of life at Creekside from 2023 -2024. I am so grateful that we…read morelived there, as the staff and residents created a loving family like atmosphere. The staff and residents went above and beyond for my Mom after a car accident and later, her terminal illness. The staff moved out all her furniture and placed it in their storage while we rented a medical grade mechanical bed, chair, commode, wheelchair, etc for her recovery after the car accident. They did this while Mom was still in the ER. So, everything was set up when she returned to Creekside. These details were typical for the staff to voluntarily do for residents all the time. Everything was wonderful at Creekside- the loving staff, the involved and friendly residents, the programs (live music every week!), the food (so good!), and the opportunity to be with people who still want to gather and explore the world. Lots of residents also travel the world, and then share their adventures. I felt that the room rate was reasonable for all the big and little things that happen at Creekside. Mom moved in in 2023, and Creekside was still more affordable that other places we toured in Woodinville. I heard from other Creekside residents that were already living there that the rates jumped up because the rates were so much lower than anywhere else, and covid supply prices (food, electrical, cable, property taxes, etc.) forced them to increase the rates. Creekside is not skimping on maintenance and cleaning and upkeep. Yelp is doing something weird with the algorithm, as there are some 5 star reviews that are hidden and not counted in the score of Creekside. I knew two of those reviewers, as I lived at Creekside for a year with them, so that Mom could stay after a disabling car accident and later, CJD. I find it weird that by not including those positive reviews, the score of Creekside is so low. This is a 5 star place! Its easy to find out if you take a tour, and ask any resident living there today for their honest opinion.

I am especially grateful for the fact that A Better Solution was able to meet my needs on a very…read moreshort notice. And the service they provided wasvery good. Not only did the care giver do the physical work, she also allowed me to talk about my issues which gave me great comfort. Thank you.

We utilized this company for care for my mother for 3 days while we left town. Shawn and Christina,…read moreowners, were readily available at every step of the way to ensure we had all of our needs met. I even called on Christmas Eve to leave a message, and they answered the phone. I was impressed they are so involved with every aspect of the process, which made us feel safe knowing that my mom would taken care of, and she was! It is evident they are passionate, which can be hard to find.