As much as I appreciate this facility and taking care of my own grandmother, I feel like I've been…read morecompelled to share a concern I have about employers. In particular, I've witnessed disrespectful behavior and discriminatory comments/ actions. Specifically directed towards an employee named Makaela. She always effortlessly and efficiently makes sure my grandmother is taken care of and always goes above and beyond. but with recent witnessed experience, I think she has been treated with unfairness and in my opinion, employees like her shouldn't be taken advantage of, but consider the effort and respect she shows towards others. I hope management takes care of the situation and value employees like her who demonstrate dedication and hard work that it takes to work at a facility like yours

Avoid this place like the plague. The way they treat their employees and residents is disgraceful…read more They have such a high turnover rate with great employees and the corporation itself just doesn't care. My mother-in-law said they blame and chase all the good employees out. They are filled with empty promises and once moved in, management shows no care at all. They act like seniors aren't smart enough to see what is happening. When you can even find a manager, which they haven't had a solid one in a while, they are too busy to take your questions/complaints, etc. The company itself is just about collecting your loved ones rent, they certainly waste no time in slapping on a late fee once you're a day late. The staff - caregivers, receptionist and servers are amazing, but all leave which I can't blame them. The food is not healthy, and the cook seems to think it's chef quality. I wish we did better research as the facility has been put in stop placement before and the company itself owed the Attorney General's office 7 million dollars due to its neglect to residents. Corporate is located in Salem, Oregon, I believe. Avoid all locations for that matter as the article from the AG office held many of their facilities accountable. https://www.atg.wa.gov/news/news-releases/bonaventure-will-pay-7-million-improve-services-10-long-term-care-facilities-wa

This is a wonderful retirement and assisted living community. Great staff, fantastic food, nice…read moreapartments, more lively than any other I visited. My mother recently moved here and it gives me peace of mind that she is living in such a quality, warm, friendly place.

Very enjoyable tour. Lots to see and the people were very well taken care of by staff !read more

Very small rooms, food is sub par like most assited living I think. They don't really give…read morechoices to make or get food you feel like / want to eat in your end days. They say they provide activities which they do but they are not really encouraging to get residents to participate or start new groups. Plan way ahead for more care as it is Not available within a day or two. The front end staff / maintained are very nice and try really hard to give support with out suport/ training from the head staff. It dose seem like there is a lot of turn over. There actions dont represent there words. After my Mother passed I did give suggestions for improvements but I'm not very encouraged.

Very understaffed and high employee turnover. My mom lived here for about 7 months, both upstairs…read moreand downstairs. Although much of the the staff was pleasant and did the best they could, there was no possible way they could keep up with the residents. Simple needs were not met at the facility--from laundry and medication dispensing to large things--like allowing your parent to walk around in soiled pants. So many things went wrong here, which meant that I had to pick up the slack, and be there all the time. I eventually moved my mom downstairs to memory care, which is when things really went downhill. Each time my mother had an outburst, they called the police (3x). Each time, they required I hire a caregiver for her. Between the rent and caregivers, plus me being there all the time, it was too much. Please do not send your parent to Overlake terrace. The daily activities are lackluster, the residents are not well cared for, and the menu is super basic. Don't be tempted by their low prices either--you definitely get what you (don't) pay for.

Assisted living, independent living and memory care are the type of care received at the Chateau…read morepacific. Staff is well trained and available to assist residents with several different things. Food is pretty good. Support staff like housekeeping and maintenance is a big plus.

Staff are attentive and know the residents names. Many activities are offered and food is great .read more

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

We recently had an opportunity to spend a week in a guest apartment at Ida Culver, Ravenna. I was…read moreimpressed by the welcoming atmosphere. A sign with our names greeted us in the lobby, a staffperson helped us unload and wheel our belongings up to the unit. The requested microwave was brought promptly. The staff made an effort to listen to our needs and sought our feedback on the visit. Great views and tasty food. Well worth looking into, especially as the entire building will be transformed with a major rebuild.

We moved my mother from a senior living apartment building that changed from senior to traditional,…read moreall ages. It's very difficult to make a change when one is in their 80s, but the staff and residents at Ida Culver Ravenna went above and beyond. Everything is five star in our book. At Ida Culver you will be surprised to find a warm, welcoming place behind the serious facade on NE 65th. The majority of the facility is older with big picture windows facing either a meditation garden or a beautiful, large sunny garden. This won't fill your needs if you're looking for brand new, McMansion type living. But if you are looking for wonderful spaces, bright and cheerful views, top notch staff with absolutely great communication, you have found the right place for your loved one(s). Soon after our Mom moved into Ida Culver, her health started to decline. The staff of Ida Culver was right on top of it, communicating to us what we didn't always see on our regular visits. Not only was the staff great, the other residents looked after Mom, and communicated to the staff when there was a problem. They were with us in dealing with hospitalization, were with us in dealing with the hospital regarding her care, and were with us for the short term of skilled nursing in order to gain strength. Our Mom will be transitioning to full assisted living, and the nursing staff has been wonderful concerning planning, communicating, and meeting with us. Bravo Ida Culver. It's wonderful to find a place that truly cares about their residents and 100% advocates for the best care possible. They have made this difficult journey that much easier.

Beautiful facility, great location and overall friendly staff. They turned around quickly with the…read moreon the ground staffs especially Yegor at the front desk and Ally the wait staff at dining were the best! They care about their residents and their family. I appreciate their care and acknowledgment of my MIL and us when we visit weekly. Thank you!!! Had a not so great experience early on. Felt disrespected from the marketing or 'office' folks. Maybe because I didn't wear nice clothes or look 'rich' or because I am not white. It was quite bizarre how I was not greeted when my husband was, and introduced to others as if I was a 'nanny' accompanying my 'white master'. Regardless not going to much into that on Yelp. Anyway, overall after a few months when we visited my MIL, I hardly see the 'office' folks and the ground staffs were lovely. It looks like they took care of my MIL well. Place was well staffed in the memory care unit and facility was well lit and well cared for. MIL looks comfortable and respected. It is not inexpensive but we are happy if our family is happy.

Is it possible to have chosen our retirement home when it's a couple of decades away? Yes, it is!…read more I've been eyeing this property ever since I saw the posted sign and learned an Aegis Living will be built here. What a fantastic location. I've heard in the past that Aegis is one of the better chains of assisted living facilities in this region. We more or less knew we wanted to be at one of their properties in our future. We received an invitation to tour the facility, and we jumped on the chance. After a light lunch, we saw many of the amenities and two of the available rooms. Frankly, we're blown away. Our guide says they are the cruise ship that never moves, and it sure looks like it. The basic plan includes the meals, some drinks, and most of the activities. When one moves here, other than the room, the other available facilities and amenities are: - Dining hall - Private dining hall to reserve - A Grotto, aka Solarium, to enjoy the sun - A bar - A movie theater with candy and popcorn - A gym with guided trainings - A spa - A salon for the ladies and a barber for the gents - A coffee and smoothie bar - A lounge with outside balcony - Once a week live music - Guided games There are probably more that I'm forgetting. We certainly like what we saw. They offer different levels of medical care packages including memory care on an as-needed basics. If our parents weren't out-of-state, we'd be signing them up for sure. Hopefully, there'll be a room available when we're ready. Awesome location and awesome facilities. 4 thumbs up.

My dad has lived here for a couple years now. Every time I talk to him about it or visit him, I…read morecontinue to unimpressed, especially for the amount of money per month he is paying. (The first irritating thing being the monthly rent was raised by a couple hundred dollars a few months after he moved in and that upcoming rate change was not revealed to him when he signed the papers.) They have a vulnerable population that in many cases is getting substandard amenities. I'm not talking about actual physical care. I don't have experience with that side of it. Everything is clean, frequent varied activities for residents, etc. Here are some things I don't like: 1. The internet in my dad's room is terrible. It's slow as molasses. There have been occasions where the internet is flat out not working and it doesn't seem to be a priority to get it working again (although my dad noted on one of those occasions that the internet in the office area still worked.) My dad is too old to realize this is not acceptable. Even if all he was planning on doing was playing online solitaire. I would urge anyone moving in who likes the internet to fully investigate this in the room they are planning to move into. 2. My dad expresses concerns about the high rate of turnover in the kitchen/dining room staff. He reports that this causes inconsistency in quality of food. 3. Also, new faces all the time means the residents can't build relationships with staff, which is a missed opportunity to make the place more special. 4.The high turnover raises the question about how good the work environment is. I assume it pays not much more than minimum wage. I overheard a slightly racist interaction between a resident and one of the staff recently which makes me wonder if sensitivity training needs to be offered to the residents, OR the staff's rights to be treated well by both management and residents is not being stood up for. Maybe this is just me resorting to stereotyping about the older generation that they might demonstrate racist values when interacting with people of color serving them. This is pure speculation--all I know is the turnover is high and whatever the root cause is should be addressed. Pluses are great location and the lobby is spacious and comfortable.

Very inconsistent service, particularly in the dining room. Dining room service generally ranges…read morefrom "not so bad" to "horrible" - seldom does it deserve to be rated "just okay," and it is extremely rare for the service to be rated "better than just okay." Their (the staff) hearts seem to be in the right place [they sort of care], but they do not get enough training. The cooks run the show, and they seem to be very temperamental and inconsistent. The serving staff seems to be dominated by the moods of the cooks. If the cooks are being temperamental, that experience is transferred out to the food service presenters who then pass it on to the customers, patrons, and residents. Generally it seems be best to avoid having anything to do with the dining room, unless one chooses to be aggravated and frustrated. There seems to be communication issues - lack of communication, and how information is communicated.