My husband and I came here this past weekend for a couples massage. It was great and relaxing. We…read moredidn't make an appointment; we walked in around 2 p.m. The pressure for my massage was great, and I left feeling like a noodle. We've decided to make it a monthly thing for us. We will most deff be back.

You know how sometimes, a business messes up, maybe even royally, and their thoughtful resolution…read moremakes you think better of them than if everything had gone right in the first place? This is not one of those stories. I went there on Mothers Day with a secret. I was six weeks pregnant, not far enough along to have told anyone, except for my doctor, whom I also asked about a trigger point massage, as I have gnarly knots in my back. She said it was fine. Per their website, they "recommend" prenatal massages after the first trimester, so they think it's fine, too. When I arrived, there was a sign on the wall that asked you inform them if you are pregnant so they can "take precautions for your safety and comfort." But THIS IS A LIE AND A TRAP. I told the receptionist, and this set off a 15-minute tizzy. I heard several hushed voices outside the curtain. Two different people came in and out of the room multiple times. Between these conversations, I was told to get dressed, undress, and get dressed again. One person who came to the room was the nice man (David) who was to work on me that day. The second one, who introduced herself as the prenatal massage therapist came in and gasped while I was lying on the table undressed, telling me to get off my stomach. She'll get me a pillow. I told her I don't need a pillow. She said she'd only work with me lying on a pillow. I asked where David was, and she said she was going to work on me instead, lying on my side. I must get a prenatal massage, and also, they cost $20 more. I said I'm not paying $20 more for less, and if I had wanted a prenatal massage, I'd've asked for one. She told me that I have to "follow their rules," and if I won't get a prenatal massage, they'll "let" me get a "short" chair massage. Since that does focus on upper back, I agreed but asked if David was going to do it. She said, "It'll be whoever is at the chair." It was David, so I got a really good massage. You could tell he felt awful for me, which almost made it worse. I felt so humiliated and shamed for doing what they asked, and foolish for trusting them. I went to pay and the receptionist told me that the manager gave me a 50% discount on the service, and how was it? I told her he did a great job, and she cheerfully said she would make a note for the future, as if I would ever come back. I immediately wrote a review on Google, which was responded to a few hours later with a lot of words and no responsibility. They're sorry I felt that way. You can go read the review and their canned response, if you want. It's unhinged, but it's my "outcry" review, so I'll leave it.  The cherry on top was that the next day, I get an email, the subject of which is, "Following Up Personally," which just meant "privately," because it was utterly impersonal and spent the first half rehashing the Google response. I'll put screenshots, so you can read it yourself, but what's missing is any acknowledgement that what happened was unacceptable, or even that they messed up. She couldn't even muster up a "Mistakes were made."  And throughout the entire ordeal, they never once have referenced their policy, because if they did, they'd have to admit mistakes were made.  She had the gall to tell me that, as a "gesture of goodwill," they're going to refund me the rest of the cost, and that she hopes that it "can show that we genuinely care about my experience and well-being." It was $25. I'm not sure you can put a dollar amount on "genuinely," but if you can, I imagine it's more than $25. I didn't know I could be even angrier about this, but she really expanded my horizons. I emailed her back and told her that I paid cash, so how was she going to refund me? Does she expect me to come back to face the condescending prenatal massage therapist and the Front-Desk-Judas? And what of that sign? I'm so angry about the sign. It sounds so kind, but it's a nasty confidence trick. They obviously don't care about your safety and comfort. They just intend to embarrass and scold you. I asked her if giving me a refund is a "gesture of goodwill" the same way they assure someone that disclosing pregnancy is for their "safety and comfort"? I told her that it is textbook abuser behavior to ask someone to do something, punish them for doing it, and then apologize for it with gifts later. It is creepy and gross.  She actually responded but just to tell me she could Venmo. I don't have Venmo, so I tried one more time. I told her, point-by-point, what I needed--the instructions for an amicable ending. Acknowledge that what happened was not okay, explain how it happened, and apologize that it happened, not for how I feel. She answered back with another canned response. Unreal. But what I guess this means is that they think that this incident wasn't wrong or a big deal, just how they do things. And if they think that, then they'll do it again. Maybe to you. UPDATE: I did receive the $25 via Zelle on 5/15.

My go to for years (circa 2016) for my massages. Clean, professional, serene environment. The…read moreowner, Noel, is one of the sweetest people you will ever meet. I love that she has her clients "test" all new masseuse to ensure they are a perfect match for her clientele. Each massage room is like your very own retreat. I get the best sleep after having a massage here. She now offers yoga, facials and sauna sessions.

I had one of their signature facials here with Kita and it was really nice. They do a great job of…read moreexplaining things here, making you comfortable, and trying to personalize your experience. The environment was soothing and relaxing and I found the prices were pretty comparable to other local spas. I felt like they had a lot of options also and I'd like to go back and try one of their many massages.

6/26/22 Today I appear to be scouting for my next two places…read morefor massage next week. This place is the second massage place that gave off a great vibe. Nancy was with a client, but unlike some other places I visited, she was polite and helpful with the information I was looking for. This helps me choose which place I will visit next week and in the following two weeks after that. Nancy informed me what the prices are, but this seems to becoming a trend since this is the second place I have visited where the credit card fee goes up as the time for the service goes up. Nevertheless, if you are going for 60 minutes- the cost is $70. With a Credit Card its $75. 90 Minutes costs $100.00. With a Credit Card its $110. I don't know yet if table shower or table shampoo is an option or included in the price, but I will find out soon. Nancy grave off a great vibe and even though she was busy, she was polite. I know the next two places I will be visiting. Great job Nancy with a first impression.

In addition, I had some problems at work. I felt very stressed. and I decided to look for a place…read morenear me where they do massages for stress. I found a place 3 minutes away I called then for an appointment they immediately gave me an appointment. They usually don't give appointments at the same time when a place does good work and is always busy. In order to feel comfortable with the massage, I come away more stressed with the poor attention I received. I can't refer any friends to the neighbors who visit that place, very bad attention.

I cannot tell you how grateful I am for the ladies at this location. I've been coming here for…read more4yrs. I come at least once a week and there is a reason. They are the best at what they do. They take time to find out where the problem areas are and focus on them. They remember my areas when I come back. That to me shows they care. Last night I was able to schedule an appointment on the fly. I was a mess. Woke this morning feeling normal again. Thank you for fixing me. See next week

My husband and I had a couples massage this afternoon. It was an amazing session. I have never had…read morea deep tissue therapeutic massage like I had today. This was my first time there but my husband highly recommended we go there because I was so stiff and had such tight upper shoulder and back muscles after a huge project. I just finished working all week at a computer for hours day and night. Exhausted and sore. I left after message today feeling great and as loose as a rag doll. Pressure of message was perfect for me because I hate wimpy massages and my therapist Linda had outstanding technique and every muscle in my body was released and relaxed. The hot stones were also amazing. I loved the stretches as well. My husband said his therapist Kelly, was great too and he felt better as well. I feel like 6 months of stress and toxins left my body today. I highly recommend Spirit Wellness Massage and believe me, I'm a highly pleased customer as the value for the money and the high quality of the services provided are first rate!

Excellent massage with a relaxing atmosphere. The therapist was attentive and professional, and the…read morewhole experience felt very calming.

I have a birthday coming up and with two kids, I rarely think about myself, especially when one of…read moremy kid's birthday is within less than a week of my own. A family member asked what they could get me and I said I'd love a massage. It was my part to do the research and find where I wanted to go. I've done the ultra luxe massages at the Four Seasons and I've also done Massage Envy. It's really the masseuse that makes the difference. I looked for best local massages near me and found Serendipity. Reading through the profiles of the massage therapists I was intrigued by Tonya, mainly for what I interrupted as would be a hard massage experience. My muscles definitely needed a hard touch, not just a relaxing massage. I appreciated the extra attention to the sore spots I noted. The process upon arrival was unclear. It was about 10 minutes after my scheduled appointment time that I made contact with an employee and was immediately helped. I'd return again in the future and recommend Tonya to anyone not afraid of a more pronounced touch to the massage.

Very nice find! I had a 90min massage and it was wonderful. Marguerite used multiple massage…read moretechniques along with stones and cupping to really loosen and release my shoulder tension and pain. I would highly recommend giving her a try. Great small business to support.

Perfect technique. I enjoyed every aspect of the session. Instinctively found sore muscles that…read morewere a group causing me discomfort. Left feeling like a new man.

The best message I've had, EVER. I've been to many places but none compare to Spa Sung…read more The atmosphere, music, and message was nothing short of amazing. The masseuse took her time and rubbed me down from head to toe (even my ears, lol) for a full 90 minutes (not a moment shy). I like that they use natural products and oils, which left my skin feeling soft and silky, not oily. I'm an artsy person so the decor and paintings really made me feel at home. I truly love this place. Wish I could give them more than 5 stars.

On my final place I visited for where I would go to next, I found this location in the North North…read moreSpringfield Professional Center II. It looked pretty empty on this Sunday night on June 26th. From the outside you might not know how elegant the place is. Stepping through the security doors of this establishment, Stone Barrington would be impressed. I saw two women wearing Cheongsam Dresses. It is the second time today I have seen this style of dress. Maybe I need to get out more. Still, I like the look. The manager was kind enough to give me a business card before escorting me out the door when she realized I wasn't getting a massage today. A bit rude, but maybe they were getting ready to go home. I will give them the benefit of the doubt on this. 30 Minutes $60 60 minutes $80 120 Minutes $160 I did not get the chance to ask about Table Shower or Body Scrub. Four hands massage sounds like a plan, but I will have to find this out later on. I will be back to write an update on my first massage here. Oh, on their business card. They PREFER you to make an appointment. Walkins give you a 30 percent chance of getting in. I would have give a higher rating on first impressions on this place, but being escorted out the door left a sour taste in my mouth. Like I said, they may have been getting ready to go home. I will try this place again.

QQ-1 Spa is where you want to go for relaxing massage moments and get your money's worth! Upon…read moreentering you'll find it super clean, cozy, and nicely decorated. What's more, the staff and masseuses are courteous and professional! I went for 1 hour one day and they targeted my pain very well. I could have easily enjoyed 90 minutes or even 2 hours of service had my time allowed Definitely recommend QQ-1 Spa! :))

QQ1 Spa Is a precious gem of a neighborhood small business in the Franconia-Alexandria region of…read moreFairfax County, the kind of local treasure that civic leaders and residents love as much as loyal clients do. It takes mere minutes into a first visit to understand why, as one's stress and tensions are elbowed and squeezed and cupped out of various muscles in the shoulders, neck, back, arms and legs by the expert ream of licensed massage therapists, many holding licensure not just in Virginia but also in their home country of mainland China. QQ1 Spa is the vision of group leader Jenny, who manages the daily operations, oversees the three other female massage therapists (also from China, and also dual-licensed), and who steps in during peak times to help with client requests for everything from 4-handed massages to couples therapy to "cupping." The latter uses-- you guessed it-- several small-teacup-sized cups but translucent and without handles-- to draw blood to the surface of the skin to help drain it from knots creating muscle tension. Jenny and her staff -- including Emily, Eva and a fourth therapist -- are all wonderful treasures. When one enters QQ1, one immediately sees each team member's government-issued massage therapy licenses, each one up-to-date with state and local municipality renewal permits required to remain in good standing. A pain in the tush, to be sure. A great chance for people to grouse about the bureaucracy creating needless layers of guvmint spending to the burdens of American workers. Well, yes. But. There is value to the community good in having laws that, when followed by the citizens, show the patriotic zeal these most recent of Americans display to ensure their credentials are noted by current and prospective new clients when they enter the front door. Choosing "QQ1" as the spa's name was a nod to the Chinese cultural tradition of using certain numbers and letters in business titles to help enable good fortune and prosperity. QQ1 is on-brand to telegraph a message of trust to consumers. Perhaps akin to American small businesses that use such titles as A1, Best, and Top Service, among others. It's so endearing that any modern small business would invest such thought and care into these details. Yet QQ1 has. And it shows in their scheduling flexibility when a new client first calls to see if any appointments are open for a new client's unexpected back pain flair-up. Which is surely going to be exacerbated by the added pain in the neck of trying to find a quick available time to get a professional therapist treatment. Which makes it great to know that I when you call QQ1 they will say: just drive over. They handle this type of thing all the time. How often can anyone say they actually leave a retail establishment feeling so much better than they did when they came in?

Love love this place for massage especially the feet and legs. The price here super reasonable and…read moredefinitely get deep in your tissue. The only downside is no private room just massage beds for full body and soft comfy love seat for leg massage. The place always gets busy on weekend, and they have the regular clients, so I suggest you call instead of just walk in

Woah! Best experience I had in a long time. I walked in…read morethinking I was at the right place, but realized I wasn't. The front desk thankfully was able to fit me in for a 40 minute massage! No oils, just straight up acupressure! The therapist was able to release so much of my tension and knots that most people wouldn't be able to do. I forgot the name of the therapist, but I will 100% be back for him! Every week!

Wonderful 1 hour massage I enjoyed the adjusted table so I was " sitting up " slight for the arm…read moremassage

My wife and I have used Natural Healing since we tried their service via a Groupon. We are very…read morehappy with the message. Very friendly, always wants to know what is causing you any discomfort and makes effort to make you enjoy the experience.