The grass is NOT always greener!!
I was fooled by Blue Spruce owner Drew's tale that he is hands-on and he'd be a consultant to look after my lawn and suggest applications to keep it looking good. Nothing could be further from the truth. Blue Spruce doesn't care a little bit.
AND Drew is the all-time worst at responding - he doesn't care and doesn't want to be bugged to communicate. He wants to send a crew out to cut grass (sometimes) and then tell you how great they are.
Want the truth?
*The 1st week we had them to treat our lawn - they treated it right after Scott's and burnt it out (even though I told them not to treat).
*When the lawn finally came in mid-summer - they skipped applications and I had to chase him about why there was crabgrass - Everywhere.
*They skip mowing 3 times each summer. No call, no note, no rainout - just skipped. The lawn goes 2 weeks without a cut and looks brutal. If I called, Drew would've ignored. When they do come out, they often skip trimming around back border, shed, swing-set, base of trees.
*We offered him to renovate all our plantings in the front of the house/around pool. Drew spent 90 minutes "wowing" us with knowledge - and Never followed up with a quote, email, call. AND ignored emails/voice-mails asking for the quote and asking if he wanted the business! Why waste our morning to tell us how much you know if you don't have the professionalism to follow up?!?
*After a 18 months of chasing and explaining his service is lackluster -- He said was that he doesn't really need to respond and that their results speak for themselves! Anyone can cut grass and his results Suck.
GRUB INFESTATION
**I LOST MY LAWN last summer It's DEAD. Grub Infestation because BS didn't care and didn't treat! ONCE AGAIN - I chased Drew about the large dead spots in my front lawn and he agreed to come out...never did. When I caught him - he said it was stressed due to lack of rain (other lawns were green).
AND told me I could fix it if he did Another aerate/seed for another $400... And then I was ignored.
*Another company agreed to take a look - they pulled out clumps of grass and showed me the grubs everywhere. I got 2nd opinion and they agreed. Front lawn is DEAD until likely 2017. Not only did Blue Spruce's negligence kill my front yard for 2015 - it's shot for 2016 too!
*I had to pay another company to aerate/seed in late Fall and again early this Spring. Pictures with hose are from this morning. Yard is shot.
This could have been avoided if treated as planned, or even cared enough to come take a look rather than ignore.
Drew doesn't have a clue. Worse yet, he doesn't have a care. Save yourself and go with any other outfit. Don't trust your lawn to Blue Spruce.
I'll post pics - from last year and again from today. The pics from today have a hose shown. read more