First time I used a service like this. Convenient and reliable service. The process was simple…read morefrom start to finish. Laundry was fresh, clean and delivered sealed in bags. I will definitely use this service regularly.

From the owner: Laundry day is a thing of the past. You are just one click away from never doing laundry again!read more

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

I was very disappointed with my recent experience. I have been a customer multiple times in the…read morepast, often bringing in large orders. On this visit, I was only picking up a single blouse. I was informed that there is a $15 minimum for credit card purchases and was told they could not release my item unless I paid in cash. I offered to pay an additional amount to meet the minimum, but this was declined. I then went to a nearby ATM, which unfortunately was not working for my card. The situation was frustrating, and I felt there was little effort to accommodate a long-standing customer. Based on this experience, I do not plan to return and would not recommend this business. Customer service and flexibility were lacking.

I don't know about their cleaning but avoid this place if you're looking for alterations. I thought…read morethey were expensive (they require prepayment). When I picked up my pants it looked like the just pinched the material together and sewed it leaving a weird indented crease right down the butt. I will not return. The woman who waited on my way pretty rude as well. I won't be back.

Reliable, friendly, The service great and the quality of…read morethe cleaning is impeccable.

Excellent tailor - I had two wool Pendleton board shirts darted in here and the cut was excellent…read more It's a hard shirt to work with and the product exceeded my expectations.

The staff is friendly. On street parking is easy. The prices are reasonable. What more could you…read morewant?

Great service. Flawless work - best of all we've tried in Lancaster. Reasonably priced. And…read moretruly nice and thoughtful people.

We had an excellent experience with this cleaning service for a deep clean of our home. A team of…read morefive showed up on a snowy day and didn't cancel, which already said a lot about their professionalism. They were very respectful of our belongings, worked carefully around our cat, and were incredibly kind and patient with our very curious three-year-old who kept checking in on what they were doing. One of the nicest touches was how they organized her bed, arranging all of her stuffed animals in a playful, fun way that absolutely made her day. Those little personal details really stood out. The entire team was friendly, hardworking, and thorough, and the house looked amazing when they were done. Truly a great group of people who did an outstanding job. Highly recommend.

fantastic service! Genny has a wonderful personality and made sure to do a final walk-thru to make…read moresure expectations were met.