This place gets a five star rating on customer service alone. That's not to say laundry services…read moreare bad I'm just saying customer service here is fantastic! I was in an accident and living in a rehabilitation facility while I heal. Unfortunately some complications kept me from being able to get my laundry done this week and I was quickly running out of clothes. I called Grace's just to simply ask if they offer a pick up and delivery service, which they do. I expected a couple days turnaround and potential he not even a pick up until the following day. Not only did they pick up my laundry within the half hour, but they had it returned to me only a few hours later. I don't know if they could check that quickly every day, but I'm incredibly appreciative of not only their speed of service but the friendly attitude and smile in which it was delivered. Anyone can do your laundry, but not everyone will do it because they appreciate you. This is a fantastic local business that will proudly earn you as a customer.

They don't clean their machine as often it seems. I went there for the first time thinking it was…read moregoing to be good since it's a small business. I put all my daughter clothes to wash, all of her clothes came out with blue paint. All her clothes are damaged, including my newborn clothes. And this is just one of many of her clothes.

It's my first time here. I noticed this place a few nights ago when I was in the area and realized…read moreits 24/7. That's great for my lifestyle. All the machines are modern and the laundry space is new and clean. There seems to be 3 or 4 different sizes. It's a Saturday morning and it's somewhat busy but since there are plenty of machines, I didn't have to wait more than a few minutes. You pay buy a refillable laundry card that cost$1. Small machines are $3.69 and the largest machine is $7.19. Dryers are $.49 for 10 minutes. I haven't washed clothes in laundromat in years so I don't know what's costly or not. I will continue to use this place if I have a lot of loads or have to wash bulky items. The attendant was friendly.

Everything you want in a laundry mat. Clean, good working machines, easy pay system that you can…read moreuse a card with instead of cash, bathrooms, etc.

Definitely a nice place to get your laundry done! 24 hrs access with free wifi! Do know that you…read moreshould bring your own smaller bills, for there is no machine that will break them.. also, the machines are card operated, so when you get a new card - keep it and recycle it!

Not a good place to be alone. Just got freaked out enough that I left the store with wet clothes…read more Not sure what's going on there but no attendant and some shady characters hanging out there. I don't think they were doing wash! I gotta go find another store to dry them!! Ugh

Rochelle Park laundromat is clean and well kept. Staff is always friendly and the owner is on…read morepremises working frequently.

I use their pick up and delivery service. If you have to share laundry facilities in your building…read moreor in your complex, you know that this can be risky. They can be filthy. God knows what people put in the washers and dryers that others have to use. So I started using pick up and delivery laundry service two years ago and tried at least three in the Hackensack area. This company just gets it. They get that the customer needs to be able to count on them to do what they say they're going to do and to be available in case they need to contact someone. It sounds simple, but you'd be surprised how many companies cannot do the simplest things. For instance, I live in a high rise building that will not allow me to bring my stuff downstairs and leave it for a pickup of any kind. Some laundry services cannot deal with that. They cannot get out of the truck, go upstairs, and get my laundry. Rochelle Park Laundry comes in, gets in the elevator, comes to my apartment, and picks up my laundry and drops it off exactly as they promised. No mishaps or confusion. The exact kind of service I request is done -- wash, dry, fold, hangers -- it's all done, and better than I would have done it myself. So worth the cost -- which is minimal for what you get. Really. Highly recommend.

Used them when our laundry room had to get renovated. Much better than going to a friends house,…read morebecause you can run multiple loads of laundry at the same time, and get out of there in less time. The lady in charge was helpful to show me how to use their system. There is a machine that issues a card with fixed amount of cash. You can use your credit card to pay. There are all different size washers and dryer's. The staff is willing to make a recommendation if you ask. They seem to be constantly cleaning all around. There are plenty of folding surfaces, and they have basket carts which can either hold your laundry basket or your laundry. There is parking all around the building, So no worries there. Overall very decent experience

Dirty and broken down machines. The machines that do work have shorter time…read more I would not recommend this laundromat.

The lady that works there is so sweet and helpful I will be coming back to try the wash and fold…read moreservice!

Overall a good spot to wash at, it could be a bit cleaner for the prices they charge per wash, just…read moremy opinion. Well a bit cleaner overall. They are friendly though and helpful. Not sure I'd use them for the wash and fold service.

Great laundromat very clean and well kept. There weekday day specials are good!! The girl that…read moreworks during the day is excellent!!

This one in Kenvil NJ. Really sucks. the place has laundry in baskets for wash and pick up all…read moreover the place. the charge $1.50 per pound and charge a service fee which by the way I will dispurt. Going back the the Dover one At the Shoprite. $1.30 per pound. Margie please go the the Dover Laundry. The man owns it is really nice to his employees.Have a great vacation, you can do so much better.

Pros: Clean, well-maintained laundromat. -There's a good…read morenumber of machines, and I like how the machines are grouped and labeled by size so you don't have to waste time searching around for the right one. -It seems the washers are pretty fast and efficient. -Very convenient parking--you can park in their lot, and the door is right in front of you. -The restroom is very clean. -The prices may be a tad high during regular times, but there are several times for discounts, and the Wednesday all-day discount on all washers is one of the best deals in town, especially with the larger washers. (It also cuts down on the competition you may experience at the other large laundromat in town.) -had a non-urgent question about my laundry card, and Customer Service replied the next day and graciously gave me a credit remotely via web site chat. The cons: -The seats are awkwardly close together. -The Wednesday evening that I went, the attendant, though nice, spoke almost no English, so I couldn't get help for a question regarding the laundry card machine. -The biggest downside for me is the limited number of settings on the washers. You can't select combination of options that is not in the 8 common presets, such as heavy soil warm water, or normal cold wash. There's no option at all for an extra wash or extra rinse. I use all these settings pretty regularly. Anyway, it seems my laundry has come out decently clean as far as I can tell.

I lived in the area and have been coming to this place for over 15 years. It's changed management I…read morethink twice but the current owner and staff are amazing!!! I normally just drop my things off to have them laundered for me (they fold and hang AMAZINGLY) but every now and again If I have the time, I'll do it myself. Not to be long winded, but the last time I did do it myself I complained about something and when I came in today noticed that my complaint had been addressed and no longer an issue. I highly recommend this location.

This laundry mat is going down hill. It was nice in the beginning but literally it looks like…read moreeverything is falling apart now. 1. The chairs look awful and are all broken and cheap 2. The machines are constantly filled with detergent from someone else earlier. 3. The employees allow people to take up 6 or 7 of the small machines when they should be putting all that into one of the larger machines if they have so much. I shouldn't be unable to use a machine when I'm one person just because someone else is doing two months worth of laundry. The owner is very nice but like cmon man, take some pride in your business.

This happened two times. The machine never works. The attendant tried to reset it but couldn't…read more Took 15 minutes to take clothes out. Some of attendants don't understand English. Why don't you check your machines and train your staff? There are several reviews that reflect this inept customer service. Very disppointing!

ABSOLUTELY AMAZING! the staff is beyond amazing. The price per pound is very inexpensive and they…read moredo such a great job of caring for your laundry and providing excellent service. Beyond a 5 . I'd give them a 50 if I could. Take your business there.

From the owner: Quick and easy to do laundry! We are a locally owned and operated business. We just acquired this…read morelaundromat and we look forward to serving our community. You can come do your own laundry, but if you don't have time we will wash and fold your laundry for you. We will wash your Blankets & comforters, pillows & cushions, mattress covers, rugs and more!