Warning to Visitors in Sydney, Australia: My Experience with GM Cabs…read more On March 11, 2025, I checked out of my hotel and was persuaded to take a GM cab. I had already booked a ride with DiDi (a rideshare service similar to Uber), but the hotel staff assured me that GM Cabs would cost about the same and was available immediately, so I wouldn't have to wait. Trusting their advice, I took the GM cab at 6:20 AM to the airport, which is 11 kilometers away. My DiDi fare was quoted at $41.00, so I expected the GM cab to cost no more than $45 at most. Upon arriving at the airport, the meter displayed $41.95. When the driver asked if I was paying by cash or card, I chose card. To my shock, I was charged $71.25 instead. I immediately emailed GM Cabs to report the issue, but to my dismay, they never responded. Warning: Avoid GM Cabs when visiting Sydney. Instead, use reputable alternatives like 13cabs, DiDi, general taxis, or public transportation.

Biggest taxi scam I've seen yet. I got in and told him my destination, he adjusted the taxi meter…read moreto 10 dollars before we took off. I asked why, he said that's the fee when using them. Then the meter was rolling so fast on the motorway but then noticed as we were at a stop at a intersection, the meter was still rolling as fast like we were on the motorway. As I got to my destination, he added another 12 dollars on top and said "that's my tip you uave to pay".....this is Australia. You can't pull stuff like that here. 150 in total for the ride. Was so mad when I got home and I compared the price if I used uber, it would've been 42 dollars on Uber. Lesson learned. No taxis for me ever. Especially gm cabs

Airport Link is the Sydney Trains line that connects arriving passengers at Sydney Airport to the…read moreSydney CBD and to the southwest suburbs of Sydney. This airport line is known as T2. It is a convenient way to get to Central Station, in which you can connect to other Sydney Trains lines as well as inter-city train and bus services. This airport line has a stop at the Domestic and International terminals of Sydney Airport. While a couple airlines like Qantas and Virgin Australia offer their passengers a shuttle service to connect between the Domestic and International terminals, this isn't offered to all passengers. Hence taking Airport Link would be one option to use if you need to make an airport terminal transfer. The trip takes 2 minutes and there is frequent train service on this line. The airport trains are interesting as they are triple decker. The entrance is located on the second level which has limited seating. This level consists of seating for seniors and disabled passengers. Lower and upper levels is where the general seating is located and with varying numbers of seats. Some rows are three seaters. While these trains are clean, they aren't the most passenger friendly for airport travelers. The general seating areas don't have much space between them. So if you have large pieces of luggage, they may not fit. In that case, you might be better off standing on the second level. I wouldn't recommend taking this service if you have multiple pieces of luggage and would suggest an airport shuttle or taxi instead. I took this line several times to and from Sydney Airport and like the convenience and frequency of services. The train ride doesn't take very long to reach Sydney CBD as it is only about 15 minutes long perhaps. Though the reason for the three stars is for the pricing. Like the airports in Chicago and Vancouver, Sydney charges a station access fee (aka surcharge) on top of the standard fare. But unlike in those cities in which you can buy day passes to avoid the charge, it isn't possible in Sydney. And the surcharge is quite high as it tacks on an additional $13.40 on each fare. This access fee is limited to traveling from and arriving at the Domestic and International Airport stations. So you wouldn't be subject to the charge if you decide to take the train from the next station, Mascot Station to Sydney CBD and vice versa. If you are traveling light and don't mind paying the station access fee, taking Airport Link to the airport is a quick and easy way to get there. However the pricing for an airport shuttle is pretty comparable to taking Airport Link, so that would be a better choice for someone with a lot of luggage or if you are not located close to one of the stations on this line.

The company should be ashamed of themselves for misleading the public on the quality of their…read moretransportation. While waiting at the airport for the shuttle, I saw a beautiful company van pull away. When the next van pulled up, it was worn out dirty and very crowded for the people. The driver was very professional and polite, but the appearance of the Van was just the opposite. Why keep this unacceptable Van in your fleet and disgrace your company when you have other fans that appeared very nice on the outside.

Got to Sydney domestic pick-up point on a Saturday morning at 0940. The schedule showed a pickup…read moreat 0950 (might be 1000 at domestic as I was told by hotel the time is for the international terminal). At 1010 called hotel. They called super shuttle who told them they had already come by. I was in the right spot well before the pickup time and can say with certainly the shuttle never came by the domestic pickup spot. I had taken a video of where I was waiting when I first got to the spot. I emailed a link to super shuttle and they confirmed I was in the right spot. When I then emailed them back saying then the driver didn't drive by as they told the hotel, no response to that email. Disappointing that hotels outsource the airport transportation to this company as they appear to be unreliable. Pre pandemic I had a similar experience with super shuttle. Even if a hotel offers transportation using super shuttle, will instead take Uber in the future