My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I was pleased with their service and also that they were able to arrive and clear my clogged drain…read moreso quickly. Would definitely use them again but hope I don't have to!!! :)

They installed a hot water heater for me. They helped make sure I get the right size and fit. When…read morethey bought it out they installed in a timely and professional manner. They answered all questions. Would highly recommend

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Great service, salesperson and tech were both friendly and highly communicative. Very willing to…read moreexplain how things work and what risks or benefits are associated with different options. Good value, just over $3k for two toilet repairs, adding a high loop to our dishwasher, adding a backflow tank to our water heater, replacing a hose bib in the yard including some brickwork, and adding a whole home shutoff in the front of the house where the water main enters it.

We had Schrader Plumbing out to snake and service a clogged pipe, and Gabe was outstanding. He was…read moreprofessional, patient, and extremely thorough in explaining what was going on. He went above and beyond by running a camera through the pipes and showing us exactly what caused the clog. Everything was fixed efficiently, and he offered helpful recommendations for future maintenance. The quality of work and transparency made this an excellent value, and we felt confident we were getting honest, expert service. Highly recommend Gabe and Schrader Plumbing.

I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2…read moremonths ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn't really understand how the quotes kept changing, I agreed to the scope of work as I'm not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn't able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn't even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn't sure that the repair that was done was necessary. He offered me a refund of $750 "to remove my bad review" which I hadn't yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.

Outstanding tub-to-shower conversion by the Dixon Brothers! Highly recommended. Check the photos of…read morethe awesome job done in our home. Mom loves the custom shelf along the inside wall--it's both beautiful and functional. We initially planned for a glass shower door, but as we better understood Mom's mobility needs, the Dixon Brothers worked with us to pivot to a curtain design instead. This allowed clear placement of her swivel shower chair with armrests, and safe use of grab bars at both the entrance and back wall. Their flexibility, craftsmanship, and attention to accessibility made all the difference. A+ work!

ARD put tile in a bath, the tile is now loose and grout cracking. I spoke to them on 9/7/25 and was…read moreadvised they would get back to me despite 3 additional phone calls to them. ARD put tile in a bath, the tile is now loose and grout cracking. I spoke to them on 9/7/25 and was advised they would get back to me despite 3 additional phone calls to them. Terrible workmanship, terrible customer service, avoid them or you will be writing the same thing.

I'm relatively new to town and need some simple work done. I called E6 and I won't be calling…read moreanyone else. In the future. They sent Jeremy, who fixed the problem and checked for other issues, and there were none. Paid less than expected too. Greatness

American Home Shield assigned E6 Plumbing to address some plumbing issues that developed in our new…read morehome. Mike came out and made every effort to assure that all the issues were addressed without charging us any additional fees. With Mikes' help a collapsed line was identified on the city's property, which they fixed at their expense.

Thank you Joe, Tyler, Nate and Gabby for the excellent plumbing job you did for us…read more Storey Plumbing fitted us in on an emergency basis when our first plumber did not turn up to do the job on the date arranged. What we needed was a big job, as we had no water to our washing machine in the garage and our laundry was piling up.... They put in Pex pipe from the kitchen to the garage going thru the attic and also repairing and stabilizing a toilet and broken sink drain pipe by going under the house and also thru the wall in our kitchen, which unfortunately was necessary. Joe and Tyler and Nate and Gabby were very pleasant, efficient, worked hard, reduced the mess to a minimum and did a good job and did it right! We are thankful and impressed with Storey Plumbing service and giving you a 5 star recommendation as you deserve it. Thank you!

we highly recommend them. Very reasonable, honest people and just great folks. Did the job well and…read moretreated us fairly. We will never use another plumber. Storey plumbing is A plus.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Really good experience with the service. The plumber was professional, arrived on time, diagnosed…read morethe plumbing issue quickly, and got it fixed without any hassle. Clean work and fair pricing. A solid, reliable choice!

I had a light switch that died and they came to fix it so quickly! I am truly impressed with their…read moreservice! God Bless you guys!

Top tech Electricians maybe okay or great but their plumbers and their plumbers management IS…read moreHORRIBLE Got charged $1400 for dishwasher install, looked at receipt and connection hose was $400.... Not sure what a dishwasher connection hose would be $400 I complained about the price of the hose and the the damage their plumbers did .. Their management called and said they'll refund me.... NEVER GOT THE REFUND don't go there got plumbing

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

Responded fast, didn't try to upsell me on anything, and did the job quick. Couldn't ask for better…read moreservice.