Highly recommend these folks; friendly; professional; prompt and honest. I was given a quote for…read morewhat my service COULD cost if they needed to use both parts that were ordered, but they only needed one and not a single problem since. I wouldn't use anyone else. Thanks ever so much to this great company. Nancy Ray

Best for sales, service, and installation. Just finished installing new furnace and added AC…read more Fair pricing, Great Service and Install. Team works hard to not be in the way while doing their job. They know what they are talking about and can be trusted to do the job right.

Martel replaced our hot water heater four years ago (in less than 24 hours on Fourth of July…read moreweekend, no less) and I noticed today that it had started to leak. I called in to their office at 11:15 am spoke with a very kind and friendly woman who transferred me to Zach. I left a message and had a call back in less than an hour. The heater was still under warranty, they had one in stock and the technician, Mike, was at the house in less than an hour and by 2pm the job was done! I have always had more than amazing experiences with Martel, but this one takes the cake. Zach was very informative and helpful in diagnosing the issue and Mike was an absolute pleasure to have working in my basement. If you are looking for a stand-up company for any of your plumbing and heating needs, do not hesitate to call the friendly folks at Martel!

Glad we found them! They have serviced our house in winter when heat went out- fast efficient and…read moregood price on a major job, which we had expected. I just used them today when our central AC went out- Marc was prompt and identified just a simple broken wire- You are not going to get more honest then this. a VERY ethical company to work with. Local company taking care of their neighbors !

I left 2 voice message. Yet they never called me back. So rude and very unprofessional. Especially…read moresince our furnace broke and we had no heat for 3 days. We were very cold and had to use space heaters. Thank goodness a better and more friendly and professional called me to message me back. I would never recommend these people. I would never do business with them especially for a 24/7 business.

We cannot say enough great things about Garrison City HVAC! John replaced two furnaces and our…read morecentral a/c. As usual, he did fabulous work. He has a passion for quality and customer service. We have been Garrison City customers since 2018. In July of that year we had just moved into our new home. During a heat wave, the existing central a/c unit in the attic began leaking condensation through part of the second floor ceiling. John was the only business that responded to our call for help. He made an evening service call and remedied the situation. John is a man of integrity!

Showed up on time and the tech's were very informative. Did…read morethe repair and showed me some other issues. I had them repair them and even though they had to leave and return with the parts. Very satisfied.

I made a mistake an failed to get the price up front and that resulted in my opinion in my getting…read moreburned. My comment is not about the quality of that particular job, but about the need to get estimates before you authorize any work from them, including a job that you might consider relatively small. I learned my lesson.

ASK mechanical has great communication and was able to service my furnace in a timely manner. Their…read morepricing was adequate and the servicer provided pictures and an update after the servicing. I will plan to use them again in the future.

Ask mechanical installed a new boiler for me. Anthony was very good at communicating throughout the…read moreentire process. Anthony is knowledgeable and will make sure the job is done right. Even helped me troubleshoot a unforeseen technical issue with my existing Nest thermostats on a Saturday.

Beware of this company. Very unprofessional. We have them so many chances. They were supposed to…read morefix a leak and shower that did not have hot water. They fixed it but the shower knob did not stay put. It turn 360 degree every time when we turn in the water. They scam people. Promise stuff on the text but never come on the day they said. I got out of work or not go to work to wait for him and still nothing. I left messages and they never return the call. We paid for a service and they do not fulfill it. My niece wanted to file with bbb. She research this company and he had his license suspended. I was like what ? She showed me. The company is shady. They also come into our house with dirty feet and not cover over their shoes. We don't like that. They need to respect people's house. We ended up looking into someone else who was more Professional and nicer. Plus we did file with the bbb.

What is better than service on a Sunday!! My shower…read morecartridge had let go, had to shut main supply off to my house. I called early on Sunday morning. He came out, fixed the problem ( had to install a - new fixture and cartridge needed. Very prompt, Personable, and explained everything. Happy Customer! Mrs B :)

Ramsey plumbing is absolutely the best. Chris was prompt, courteous and was able to quickly…read morediagnosis and resolve our issues. No national chain here, just a good old Maine family business who is trustworthy and looks out for their customers best interest. 5 stars! Master plumber.

I fried the heating element in my hot water tank, so I reached out to Chris to set up a repair. He…read morewas on time and did excellent work! I'd use him again in a heartbeat if I need any plumbing/heating work completed at my condo. I appreciated that he was responsive via text and phone calls. All told he diagnosed and fixed the problem with 90 minutes.

I had Ken from Quality Plumbing install a electric water heater in my modular home and I just had…read moreto write this review. My first time writing a review. He did a great job on the installation and to bring it up to code. Very neat and clean. Even put down a tarp in all the places he had to walk on. Price was reasonable and Ken was very honest and did a great job explaining all that was done. I would not hesitant to give out his name to anyone. Thank you Ken. Rich Bowers

Good & professional and friendly. Answered all my questions. Highly recommend him. He answered…read morequestions on other things. Kept me informed on things he ordered and and up to date when he would arrive.

We had a technician come to check a AC unit that was not working. The Freon level was read and…read moredetermined that there would need to be extensive search to determine where there was a leak. It was recommended to replace the unit as it would cost less. The salesperson asked if we would get more quotes we said yes. Glad we did as it was fixed in 30 minutes, instead of replaced for 11,000.00. The second HVAC professional also informed us that the price quoted was extremely high to replace that unit. (Seconded by a 3rd HVAC company.) There were also questions on the Freon reading as the settings did not match the size unit we needed to work on. This was determined by the subsequent HVAC company who looked at our service report, he said none of it made any sense. When I called and requested my 99.00 back as the whole conclusion of the visit by them was erroneous I received a bit of a run around asking for more details. I sent an email with an explanation as to why this was a visit that was a waste and should be complimentary as it was erroneous but no reply.

I had a technician out for a leak near my furnace in July 2023. The A/C was continuously running…read moreand would not shut off. While the technician was in the process of making a repair, somehow the wire from my furnace to my second floor thermostat was clean cut. Not broken, snapped or frayed- a clean cut. They told me it was now my responsibility to make the repair with an electrician even though the Strogen's technician cut the wire. The electrician I had from Quality Electric informed me that the wire was cleanly cut and not accidental. Strogen's has denied any and all responsibility for the cut wire. They told me I was on my own for the $682 bill for running a new wire from the second floor to basement unit. If a technician from Strogen's intentionally cut a NECESSARY wire, why did they not rectify the situation or find an electrician to do it instead of making the repair for their mistake my financial responsibility. They're supposed to fix things, not damage more in the process and leave the customer to figure it out Do NOT recommend this company! Edit to my review: there was another one star review with the opinion that the customer was taken advantage of because she is a single woman. Unfortunately I feel as though they did the same to me and clearly have done so to others as well. They see a single female and believe they can give the run around more easily and just pass the buck and make it impossible to resolve a situation that was THEIR fault

Always do what they say, offer excellent service and value, have been working with them for 4 years…read morenow, highly recommend!

As a long time customer, I have receIved great customer service with calls always returned…read morepromptly. They have fixed leaking toilet, installed a disposal and a water heater as well as other plumbing issues. They do reliable work at a fair price. Susan C