1. Aesthetic HVAC

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Somersworth, NH

Aesthetic HVAC

3.0 (2 reviews)
Closed • 8:00 am - 4:00 pm
Updated 3 months ago

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2 years ago

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28 days ago

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Had John Bonner come out today as we have no air. He checked everything least 3-4 times checking…read moreevery last wire and tested everything the same. Turns out we need a new zone board. We are going to wait for the estimate from Service Experts and know this won't be cheap. But the service from John couldn't have been better. He explained everything as he was doing it as I watched and chatted with him about it. I hope we have John again and appreciate also that he's a veteran and thank him for his service.

I had a technician out for a leak near my furnace in July 2023. The A/C was continuously running…read moreand would not shut off. While the technician was in the process of making a repair, somehow the wire from my furnace to my second floor thermostat was clean cut. Not broken, snapped or frayed- a clean cut. They told me it was now my responsibility to make the repair with an electrician even though the Strogen's technician cut the wire. The electrician I had from Quality Electric informed me that the wire was cleanly cut and not accidental. Strogen's has denied any and all responsibility for the cut wire. They told me I was on my own for the $682 bill for running a new wire from the second floor to basement unit. If a technician from Strogen's intentionally cut a NECESSARY wire, why did they not rectify the situation or find an electrician to do it instead of making the repair for their mistake my financial responsibility. They're supposed to fix things, not damage more in the process and leave the customer to figure it out Do NOT recommend this company! Edit to my review: there was another one star review with the opinion that the customer was taken advantage of because she is a single woman. Unfortunately I feel as though they did the same to me and clearly have done so to others as well. They see a single female and believe they can give the run around more easily and just pass the buck and make it impossible to resolve a situation that was THEIR fault

Heritage Home Service - Ductless mini-split system

Heritage Home Service

(266 reviews)

All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

We are deeply dissatisfied re: the water heater replacement service provided to us by Heritage on…read moreAugust 13, 2026 when our previous water heater broke down flooding the basement. The company charged an eye-popping $8,000 for a conventional tanked (i.e., not a tankless) water heater and its installation. We felt that this probably is at least double the prevailing market rate, but had no choice but to pay up this huge amount to get us back in commission ASAP. We digitally signed a fixed, all inclusive contract price of $8,000, however, after installing the water heater unit, the technician retracted his stance on the "mandatory" town building code to have grilles installed to ensure air circulation. We had to call the Heritage office the next day and negotiate for the installation of the grilles, as originally paid for. All in all, as a consumer, we feel totally exploited by the exorbitant pricing and shifting terms practiced by this company during a home emergency situation, capitalizing on a homeowner's panic. To cap it all, the company has not cared to respond to our written complaint on the above, which we sent by Certified Mail. We will certainly not be a repeat customer of this company and for sure have also cautioned friends and family.

Aesthetic HVAC - hvac - Updated October 2026

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