Great shipping drop off service and friendly staff. The place is well located and good amount of…read moreavailable parking spots

This place has been a life saver when I've needed to drop something off to ship, make a copy, get a…read morenotary and scanning and sending a document when my computer has been down. There is usually only one person working, so be patient when you are in there- the guy who is usually in there is quick and efficient, so you aren't going to wait long.

Karen went above and beyond the call of duty to assist us. I'm glad to recommend her.read more

Bought a refurbished laptop from Biltmore Computers and it's the best laptop I have ever owned…read more Their prices were just right and they even have a warranty for refurbished computers! This is my go to computer store now!

The owner is very professional and I've only had good experiences with him and his businessread more

Very convenient for anyone in the Highlands area. Staff is extremely helpful and very friendly.read more

BE CAREFUL!!! Do not waste your time or money. Huge lack of professionalism. I left 9 items to be…read moreshipped across the country and only received 8. Moreover, I was told that I would be charged $200-$300 and was charged upwards of $600. I was also told that my items would be reinforced with tape and professionally packed and everything came destroyed and broken. I have over 20 pictures that I will be posting online (see here), as glass and razor blades came flying out of the box and all of my personal items (even a bin marked *important) were shipped in the same box as breakable toiletries. I've had to toss almost everything, and what I still have left wreaks of nail polish. The owner of this business had the audacity to call me a liar when I had a complete inventory (that I provided) of the 9 items I left at their store, and I only received 8. The customer service is some of the worst I've ever experienced in my entire life. One of the employees actually told me that it was not necessary for me to speak to a manager because they wouldn't help me. Are you kidding me right now? I am beyond appalled and have no idea how this place is still in business. They run their operation like a complete shit show. I was offered $200 but was not offered a refund or any sort of genuine apology. I'm mostly upset that my claim was not taken seriously, even after sending these 20 photos to the owner. This is completely unacceptable. Any business with clout would be appalled if this happened to one of their customers and would offer a full refund without a doubt. At the end of the day, they promised me professional packing, and you can see what I got, on top of an item being missing. It took me over 3 hours to clean up this mess.

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

My go-to source for art supplies! Extensive inventory and helpful staff. Locally owned.read more

They have framed a bunch of our paintings and ALWAYS do a GREAT job, with focus on the details…read more Very fun to work with too. Strongly recommend them. Good prices too. Check em out

They seemed nice enough, that's about the best I can say. I wanted to like them, I really did. I…read moreNEEDED to like them. But I brought the computer in on a Friday, and on Tuesday I believe it was I learned that the data from my Mac was gone, unrecoverable. They threw what they had at it and it didn't work. That would have been a 4-star review, except that I took it to another local place, and seven days later they had my data for me. I think Asheville Computer just doesn't have the latest and greatest programs for data recovery. I spent $100 and got nothing in the end.

Hi, let's start from the beginning…read more I decided to give Asheville Computer Company a try because a friend recommended it to me. So first things first I walk in and pay for a diagnoses. I get back the diagnoses and we decide that we are going to try and replace my motherboard to fix the issue. HERE IS WHERE THE ISSUE STARTS So.. RICKY sent me a list of motherboard suggestions and also wrote "you can also search i7 9700k motherboard and those will work" So I find the motherboard that interests me, put it in my cart and send Ricky an email asking if this motherboard would work for my setup. I wait 5 hours.. no reply (which is fine) so I waited until 4pm and decided to give Ricky a call and ask him in voice if they motherboard was good because I didn't want to waste $200. So I call him and tell him which motherboard I have and asked if that was gonna work... His response..? Ricky - "Ugh did you search i7 9700k motherboard? (Super rude tone)" Me- "yeap! Just wanted to make sure I assumed correctly" Ricky - (sarcastically as fuck) "WELL you ASSUMED correctly if you typed in i7 9700k motherboard" So I ignore the first time he was rude to me and wrote it off as him having a bad day and just go ahead and order the motherboard from newegg. It turns out that it was going to take until March 10th to get here and I didn't have time to wait until March 10th.. so I went to bestbuy to find a "i7 9700k motherboard" (because that was the only specification given by Mr. RICKY. I also didn't want to call him again and ask if this new motherboard was okay because of how rude and demeaning he was last time. So I figured it was fine because I followed the only specifications he gave me. So fast forward a couple of days I arrive at the store with my computer and i7 9700k motherboard and drop it off. I receive a call a couple of hours from RICKY, and this is how it went Me- "hey whats up man" Ricky - "This isn't the motherboard you were originally bringing here" Me- "Yeah I didn't want you to have to wait until march 10th to fix it, so I went to bestbuy and got one that came sooner" "The geeksquad guy at bestbuy told me it would work with my processor so I didn't want to bother you and call you again" Ricky- What do you mean so I would have to wait? YOU would have to wait until March 10th, I don't have to wait for anything. I am the person working on your computer so you need to contact me, if you want to ask the bestbuy guy stuff then take your computer to bestbuy" ^ is this REALLY how you want to talk to your customers buddy? I am a restaurant hospitality manager, this man has no respect for your customers and is there just to make a paycheck. After that phone call I came to pick up my computer and asked afro man in the front to speak to Ricky. Apparently RICKY had vanished in 3 minutes because apparently he wasn't able to come to the front. And after I asked to speak to Ricky, Bob Ross told me to "take my computer, leave the store, and go to best buy" oh, also threatened to call the cops on me and a friend after we laughed called him rude as fuck. Really guys? This is the kind of customer service you're shooting for? Please drop an email below where I can contact you Aaron. Your employees need a reality check. To sum it up - Ricky is legitimately telling your customers to fuck off and go to best buy. I'd love never seeing that guy there again. Afro Samurai doesn't know how to handle an angry customer and should be coached on what to do in certain situations. EDIT: 02/02/2023 Completely forgot to mention that the other company that I went to looked at my computer for about 2 seconds (didn't even open the case yet) and pointed to about 3 things wrong with my fans and screws and such. Go somewhere else. Don't use this company until RICKY and Soul Brotha are out of there.

Lewis came to the house and was able to "fix" my router and printer issues. ALL good now!! Very…read morereasonable rate for the "house call" too. Fun to talk to!!

Echo Data Systems has been servicing my wife's and my computers for several years now. They are…read moreVERY knowledgeable and experienced and they are excellent troubleshooters. Over the last several years I've had them come for home visits a few times to help me out of a self inflicted jam and/or 'computer meltdown' - and they recovered it from my 'crash'--and did it quickly! Bought a used computer from them a few years ago and this message was created on it! HIGHLY recommend them!!