Very nice people and great customer service, but I'm not sure about the quality of glass they…read moresource. After replacing windshield in January of 2023, I started getting errors regarding my Truck's radar and collision system. Toyota dealer unable to calibrate. Their computers say glass clarity is the problem. So now I have to buy yet another windshield in less than 6 months. If your vehicle has radar and advanced sensors behind windshield- DON'T GO CHEAP!! Just get factory windshield. Pays off in long run

I had a windshield replaced about a year and a half ago, and thought the service was great…read more However, I wrecked that car, and decided it was time for a DIY removal of the windshield, to put into another of the same model that I bought. (It had a cracked windshield.) When I started removing the windshield that these people had installed, I found they had done a VERY poor job. Most of the right edge and bottom edge was NOT glued in place. I could see daylight where solid sealant should have been! There was only about 3 inches, total, securing the right edge, and perhaps 8 inches securing the bottom edge. Why is this bad? In modern cars, the windshield is glued in place with a specific urethane glue, and once cured, this becomes part of the structure of the vehicle, helping to keep the roof from collapsing during a rollover. This lack of urethane would have allowed the windshield to pop out and the roof collapse, a serious safety hazard. This shoddy workmanship was concealed by the rubber gasket that goes around the windshield, so I didn't see it until we removed it in preparation to removing the windshield. STAY AWAY FROM THIS PLACE!

Roberson assisted me while I was on vacation to the East Coast. My SUV rental received a windshield…read morechip and Safelite Auto in Winchester were the first ones to 100% handle this issue. They took care of my insurance process as well as did the repair in a speedy and professional manner. The entire time they communicated with me and were very friendly and extremely helpful. If I ever find myself needing glass repair on the east coast I will definitely come back to this location.

This is the first time I'm providing a truly neutral/middle of the road review. I'm torn how to…read morefeel about my experience so I'd say it's a solid 3-star experience. I arrived, as instructed, 10-15 minutes before my scheduled appointment time. I was greeted quickly and my Jeep was taken back immediately. I was told before they started the repair process that they have to apply pressure which makes it possible for the crack to expand. If that happened it would be unable to be repaired and would have to be replaced. My luck - that happened. I now need an entirely new windshield. What was originally a $175 repair is now an almost $1000 replacement. Everyone was super nice and they were on time, but I'm questioning the outcome, and I'm obviously disappointed. Overall, 3-star experience which I will update if/when I use them again.

It always seems right after you get a new windshield the Rock, Gravel, and Stone Throwing Society…read moreis alerted across the roadways of America--ready to take you down. Last year I learned a hard lesson that some insurance companies "report" a glass claim if they approve a windshield repair, in effect jacking up your premiums for a few years out or causing your next insurance company to not give you preferred rates. For this reason alone, I would rather pay ~$50 to make a new crack become nearly invisible and stop from spreading vs. ignoring the issue and watch as crack expands and then having to buy an entire windshield. The guys at Auto Glass Experts answer their phones every time, show up when they say they will, and charge much less than other glass repair places I called on. Would definitely use again.

Very responsive. Great value and service. Appreciate their help with my car windshield!read more

These Guys are Amazing!!!…read more I am the Internet Manager at Shenandoah Buick GMC in Front Royal, Virginia. We had a Vehicle that needed a VIN Tag Replaced. I worked with a Competitor and they failed to meet an appointment, and cancelled without telling me. That was unprofessional. So I decided to give the Glass Doctor a call. Not only did they have great customer service, they also came out that day!! And they said the windshield was notorious to break because that particular make and model, but would try their hardest to make sure it didn't break. We were very pleased with their work. They helped us save money, time and were courteous to give us a call back to make sure the seal worked properly. I personally will recommend these guys to anyone!!!

I recently visited Glass Doctor of Winchester when in need of a new windshield for my sport utility…read morevehicle. The staff were very pleasant and professional throughout the experience! From the front desk, to the highly qualified technician named Chris, who took meticulous care of the removal and installation of the new windshield in the clean and controlled environment. I think the new windshield looks better than original! Additionally, they provided a 12 month warranty automatically, and a free can of glass cleaner. Locally owned businesses rock!

Windshield was not very clean when we picked up the car. Other then that it was a great experience.read more

Setting up the appointment was easy. The technician was quick with the installation…read more Windshield was ready to go.

Did an awesome job on my Toyota Avalon, would highly recommend, has great prices, great service,…read moreand professional tint that looks great. Also did the job in less than 45 minutes as we waited... Thank you so much for a great job...​

They came to my house and tinted the windows on my sxs so I didn't have to trailer it to them…read more Quality is Good, they cleaned up around the work they did and they were fast.

Wow, I just called to ask a question and was the person on the phone ever totally rude to me! I…read moretried to clarify what I wanted, and she said, "Hey, we don't do that here, right?!" So, I guess I'd worry a tad about customer service overall...

I contacted B-Safe for a new windshield the price was reasonable I didn't shop around , the guy in…read morethe phone was very nice and professional the price was nice so I scheduled , they got to me quick they were on time very courteous and did a great job. I Highly recommend them

I visited Winchester Auto Radio today for the fourth time. I…read morehave used them for everything from hooking up Sirius Satellite Radio to installing remote starting. As usual, they were very professional and finished the job in a timely fashion at a reasonable price. They offer a varity of services and I highly recommend them. Frank Jurney Clarke County, VA

If only zero was an option! Have Larry another chance to make my radio install for my 2017 jeep…read moreright, but nope. Still having it die on me. He's more concerned about being "right". If I had the money to fight this i would but I have to come up with the money to fix it. He told our friend (mechanic) that he was just gonna tell us it was fixed. i disnt want to believe it at first but now I have no choice. Will know round about October when I finally have to money built back up to have it fixed. meanwhile I have to pull the fuse every day just so I can keep my battery from dying. I really wish I had the time and energy to write the whole story. Let me summarize.... run! Dont spend your hard earned money here!