1. Blue Ribbon Steam Cleaning

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Newberg, OR

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Blue Ribbon Steam Cleaning

5.0 (3 reviews)

Services - Blue Ribbon Steam Cleaning

Carpet cleaning

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WaterBear Restoration - Remodel: electric, plumbing, walls, trim & appliance install.

WaterBear Restoration

(15 reviews)

After buying a new home, we discovered a drip in the laundry room that we were able to get fixed…read morequickly. We weren't sure if there was water damage, but I came across WaterBear thanks to fellow Yelpers and saw that they offered free estimates. I left a message on a Sunday; they called back shortly after, I described the situation to a friendly lady, and they sent someone over the next day (which was on a holiday - I only seem to have plumbing emergencies on holidays). Jesse came over as scheduled, did a scan with his equipment, and reassured us that we had nothing to worry about - no water damage had occurred. I hope I never have to call this company again, but if I do need restoration services, they'll be the first I call.

This note sent to "WaterBear Restoration" (there was no…read moreservice provided to "rate you experience," but it requires me to "add a star rating to complete your review) Today, 12/13/25, I received, by postal mail, an invoice for carpet cleaning - red wine removal. There has been NO CARPET CLEANING service provided. On or about 12/2/25 I spoke with Tabatha at WaterBear, explaining that I had some wine stains on a small area of carpet. I asked if that was something her company could help with. She said she would send someone to take a look. A gentleman, who introduced himself as the owner of the company, came to my home and looked at the stains. He said he thought the carpet should be steam cleaned, but his big truck was out for repair and he would have Tabatha call and set up an appointment with me to get the work done. Tabatha never called. A couple days later I called the company back and asked if there was a problem, explaining my situation. The receptionist apologized and said she'd have someone get back to me. No one has called me or been in touch. And today I get this invoice. I am pretty grossed out at the level of customer service, or lack thereof. Just to be clear, this invoice will not be paid. There was no service provided, no phone call to set something up, and no follow up by your company. I will find someone else to do the work.

Blue Ribbon Steam Cleaning - carpet_cleaning - Updated October 2026

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