Friendly receptionist. Friendly and very effective and relaxing massage therapist. Very clean…read more Pleasant & relaxing atmosphere

I am a frequent visitor for the reflexology massage. A…read moremonthly therapeutic decompression gives a relaxing reset. They accept online and phone reservations. Most of the time it's easy to get in same day, which is really nice. I've been to other reflexology massage places in town, they are a little higher priced, but IMO, you get what you pay for. Parking is really nice as they are in a strip mall, so no fighting for a spot downtown. You can request a specific person or specify male/female when booking. It's clean, quiet, and so relaxing! I love the heated eye mask, too.

If you're looking for a shishi spa massage this isn't your place, BUT they seriously beat your…read moremuscles back into place. Deep tissue massages aren't what I always go for, but I needed it. Would recommend if you're an active person needing a deep tissue back massage. Will definitely be going back another time.

10/2/26- Really disappointed with the lack of professionalism- she answered the phone 3 times while…read moremassaging. Kept leaving the room. Greed is real and she knows better. Won't be ever coming back and do not recommend.

Christie is AMAZING! I splurged on a nice long 90 minute massage and it was totally worth every…read morebit! She addressed all my stress and tightness in my neck and shoulders, and found she also helped a great deal with tight IT bands. Very relaxing face and scalp massage too. Christi is obviously very experienced and keeps you comfortable. Her equipment she brings is super. The table is comfortable, and she brings an amazing heated pillow to help warm and relax your back as she works on other areas. she understands your body and where you need firmer or softer massage. If you want to find yourself a superb therapist with strong hands and a great deal of experience she's your go-to. I'll be having her come OFTEN!

Hands down, the best massage I have ever had! Christina is a true professional and a master at…read moremassage therapy. Christina came out to our Airbnb in Cazadero and delighted us with her massage skills! If ever you are in the area, give Christina a call. You will be glad you did!

I absolutely love this place, it is my official go to massage spot. Every masseuse there does…read moreexcellent work (very authentic Thai styles of massage), is very kind, and the front desk is always very welcoming and helpful. I've gotten a lot of work done by Mike who does exceptional deep tissue work that genuinely reminds me of the best massage I had in Thailand. I also love regularly working with Palmy who is super sweet and does a fantastic relaxing, therapeutic message. The interior is also gorgeous with each room being well decorated, calming ambience, and great for a relaxing session. Would highly recommend this place for anyone looking for a great massage in the area!

I don't really leave reviews ever but it truly was THAT GOOD. It differed largely from many of the…read moremassages I've gotten in the past and I don't even know how. I just know I kept thinking "oh my god is this what they're really supposed to feel like?" Before our session, Jasmine asked me if I would like medium or firm pressure and if there were any spots I'd like to focus on. I asked for medium because I was pretty tender and my upper and lower back needed some attention. There wasn't a single time I needed her to use more or less pressure it was like she knew exactly what my body needed and even found areas I didn't know needed more attention and addressed them. There was a moment the traditional peaceful music you expect at spas ended up turning off and instead of feeling the need to impulsively step away to go fix it, she was focused on my shoulders and it was clear she was very attentive to my care. As someone who was having a significant pain flare from a chronic pain disorder, as well as being bed bound from surgery and just returning back to work causing my entire body to be in severe pain, I am shocked at how I never had to grit my teeth and how calm my body felt after. I'm writing this having just coming home and the warm, peaceful feeling from my nerves is something I never experience having a medical condition that fires them off. The completely open availability plus amazing service will definitely have me returning. Thank you jasmine and the kind staff up front for the help!

I love this place! Have gone for massages, facials and a couples massage. I enjoy the fact that my…read moresweetheart and I can experience in the same room. Both of us came out extremely relaxed after a 90 minute massage. Made for a great day of relaxing. I highly recommend and they give a discount when you directly refer someone. They also run specials too just check their website for that.

My previous post referred to the change of location in Wikiup. They later moved again, across…read moretown, to one of the busiest locations in Santa Rosa. Additionally, Margo (the best) retired during the covid issue. I no longer go, I tried one or two other employees when they were still in Wikiup, sorry, not good. So when they opted to move across town, it was a no brainer to find a different spa.

Best massage in years! The customer service was stellar. The vibes as you enter the lively outdoor…read morepatio, the lobby, even the bathroom was so enchanting. Everything's so clean as well. Kan was so strong and able to stretch sore muscles that had been bothering me for over a year...they seemed to melt away! The following morning I woke up in less pain than usual...far less! I recommend to anyone in need of a therapeutic relaxation experience that was so healing as well:)

I purchased a massage for a 21st birthday present for my daughter. Both her and I had massages…read morebefore and enjoyed them and I had referred numerous people to Jaiyen Spa. The night before her appointment my daughter told me her nose was starting to run and she thought she had allergies. The day of her appointment, it progressed very quickly to a full blown cold and her nose was really runny. She was concerned about being in a headrest and also about getting the massage therapist sick. I called to see if we could reschedule and was told it was not possible but my daughter could still come in and wear a mask on the table! I explained how terribly uncomfortable that would be and was told there are no ability to reschedule. My daughter was very much looking forward to the massage and since I live out of the area it was an important gift to help her release some of her tension. I asked to speak to the owner and gave my details and was told the owner would call me back. I never heard back and called again on May 13th, 7 days later, and asked again to speak to the owner to try to find a fair resolution for the situation. I was told the owner would call me back but have not heard back from her today. The impression that I get is that they do not care about my business. And if they don't care about my business, they don't care about your business. You may want to rethink using their services if you think you may ever be sick or have an emergency and have to miss your appointment. I am extremely disappointed with the lack of care of the owner of Jaiyen Spa. If I could give no stars, I would.

Me and my bf got a 90 mins couples massage and it was amazing. Wen and Erica found all the spots…read moreand really worked out those troubled spots. Tried the back walking for the first time and it was a positive eye opening experience. If you ask for deep tissue massage, be prepared for DEEP. They are small therapist but mighty! I will 100% be back. Special shout to Erica!

I had an amazing massage from Aimee yesterday, she release all the tension in my neck and…read moreshoulders. Aimee was warm and welcoming, her space is clean and very comfortable.

Aimee is awesome. Her therapeutic massage techniques are second to none. My wife and me always…read moreenjoy her sessions, leaving us refreshed after it ends. She is adept at finding the tights knots in the body, she identifies the pressure points and works on them meticulously. Must mention, the simple chant at the very end holding the nasion is very meditative and healing. Thank you Aimee.