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    Blue Heron Cottages

    4.9 (56 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Ra'Ra & Benji seeing what's all this new stuffs
    LaNoya F.

    Blue Heron Cottages BY FAR EXCEEDED OUR EXPECTATIONS! I couldn't ask for a better 4night stay in the cute ocean beach area! First off ocean beach...yasss-the cottages are walking distance to about everything you might need. We got to walk a few times with our dogs, a few blocks away from sunset cliffs and Dog beach! ughhh y'all okay so for us, the location was perfect!!. From getting in, private/assigned parking, easy lockbox key instructions, cute decor, GRAND KITCHEN, spacious rooms, quaint bathroom and plenty of fans and tower fans. Our first impression, we were impressed! Omg - I want to give detail on every singe aspect of our stay because it was so (dare I say it)... perfect. I had the pleasure of speaking with Denise over the phone a few times regarding parking, payment etc and the communication via email and phone-spot on. She even recommended that the AC we prepaid for wouldn't be needed and boy was she right. The weather was perfect. All the Open windows & fans we were just fine. And that's saying a lot coming from AZ where "no AC needed" is foreign to us...+ the fact we have huskies...1of whom is extremely Thickcoated furry so we keep her cool ...so yea no ac? For this time of year "May grey" it was fine ...& nope the weather didn't keep us from dipping in the water ha! Ok so back to our stay lol... You enter through the courtyard which is again, perfect little dog haven. Fully enclosed so we were able to let the doggos roam free with our supervision of course. There's a grill plenty of seating, GRASS...our huskies come from AZ dirt and rocks ..grass for them is rare so they LOVEEEED it Lolol! BHC really, really cares about their property and the people who come to stay. There's a shed with things you can borrow for beach time, there's laundry room and dog towels! We are so picky with our dogs-like yuck they should have their own and YUP they supplied them, hoomans are provided with beach towels!...& my wife made mention so many times how's good their laundry smelled haha! We meant to ask them when laundry detergent they used lol. Yes we are those type of ppl. Ok so next is the fact that they have hoses outside for rinsing the furrbabies down which we definitely used more than once. Each home has outside line for the wet stuff. Full size amenities. The. List. Goes. On....salt and pepper, utensils, the good gold coffee filters...plenty of towels, pillows...aaahh writing this review makes me want to book another SD vacation #cryingface. The bed was creaky with every move lol but it didn't matter just pointing out #shrug. I can't think of anything wrong and I'm the first to start a place out with high hopes and then start mentally taking away Yelp stars if anything is bad/uncomfortable/not right. But my jaw was on the ground as soon as we parked. I loved, loved it here. I wish we got to talk more with the on site manager but we did talk some and he's such a nice guy. We were on the go for the most part so it was so great to be able to pop in on the dogs, let them out to potty/play and feel safe knowing they were safe and sound at "home" .. our home away from home was safe and secure and we didn't have to worry about parking haahaaa. So yea, we had 0...ZERO complaints...no minor inconveniences, no negatives here. Not one ounce of dissatisfaction or disappointment. BHC thank you for EVERYTHING. We loved it, we WILL be back. TL:DR-- 5++++ stars! Great proximity to everything! Everything you need for yourself and your doggos If you're vacation dog moms like us (and need everything just in case) BHC is your home away from home Con: that we had to leave #sadface

    Front porch of #6
    Tina G.

    There were some things I liked about the Blue Heron Cottages and some things I didn't like. We stayed in cabin #6 And here's the things I loved: *Dog friendly-with an enclosed court yard so the dogs can safely be off leash. *Courtyard- a great place to kick back relax and make friends with your neighbors. *Room #6-on the end with a large front porch. *Mattress- Very soft and cozy. *Kitchen- fully stocked (just supply food) *The decor-nice and comfy. * Beach supplies- from towels to surfboards! *Location- walkable to shops & restaurants. *Santa Cruz cliffs- a Beautiful beach at the end of the block (a lot of stairs to get down to it). *The Manager -Charlie was very kind and accommodating. Things I didn't like: *Noise-It's in the flight path so the airplane noise is really loud and pretty constant. *Cost & Fees-They charge a one time cleaning fee of $125 and damage insurance fee of $49 (non refundable), making a short stay more expensive (2 nights at $199 each +fees was just over $600 total). *Smoking- Area & ashtray is on #6 front porch. *Parking -space for cabin #5 and #6 are really small. You park sideways in front of garages with little space. The other parking spots for #1-4 are much more spacious. *Clean Up- A long list of chores is requested before you leave. *Mattress- can be too soft for some. *Air Conditioner- Extra $10 a day. *TP & paper towels-They only supply 2 toilet paper & paper towel rolls and no Kleenex. It's okay for a short stay. You have to bring your own if you need more. *Smell- there was an awful dog pee smell in the living room. It was a rug by the front door. I removed it and the smell went away. Conclusion: Overall it was a nice place to stay and cost wise a long term stay would be better. Other then the rug is was very clean and comfortable. If you like this type of vacation rental and need a dog friendly place you should definitely check it out. ***In Response to the Owner's Comments: I understand that this is a vacation rental property and that things are done differently, including the fees. My review is simply that, a review. There are some things not mentioned on the website or in other reviews and I am simply pointing them out in order to assist others when deciding on a place to stay. The property is a nice place to stay, but just wasn't for me as I prefer a hotel setting. I think I'm most offended that the manager would suggest that they misunderstood our conversation about the rug and accuse my dogs of having an accident. My dogs would never have an accident inside! And Yes there is a green cigarette disposal canister on the FRONT porch of unit #6. I suggest staying in another cabin if that would bother you.

    Kim, Mia, Brian, & Phoenix
    Brian B.

    This is my PRE-Review... In April, my hubby and I will be celebrating our 14th wedding Anniversary and my, Uh, 21st birthday AGAIN!!! And it's also our dog's mini vacay! This will be our 6th or 7th trip to The Blue Heron Cottages with our fur babies. They're little ones and they love it here! The love to sit with the open window on the back of the couch barking away (during daylight hours) on a sheet, playing in the surf and sand both at the local dog beach and on Coronado Island (it's only a 20 minute drive), they love going to restaurants (lots for them to chose from), and the whole city of OB is catered to fur babies. Water bowls everywhere. Pooper bags galore. And the people are so animal friendly. And the people at Blue Heron are AWESOME! Let's start with Charlie. He's the BEST! He once kept my cane for about 2 months (I forgot it) and didn't let anyone steal it until I could get back down to San Diego. I've seen him edge grass with SCISSORS when his weed wacker has been on the fritz, he helps everyone with everything, he's great with ALL of the animals (even his own...hahaha), and he's even given me great SDSU/CSUSD info (2 of the Universities for my daughter). He helps with broken things in the cottages. He's just a great guy. Once he gets his degree and moves on (if that's his plan), he's going to be HARD to replace. And Denise and Kristopher (the Owners) ALWAYS remember us. They make everything so easy. They are kind and so easy to work with. I've never met either of them but whenever I speak to either of them on the phone or email, I enjoy our talks. I love having a CLEAN atmosphere that really should be a whole lot dirtier considering so many dirty animals (think of wet, sandy, furry dogs coming in after a day in the surf) are there week to week. Charlie makes it look like a park like setting. My husband and I LOVE coming here year after year (multiple times a yr) with our girls. We'll be coming in 5 weeks and can't wait!! Sincerely, Brian and Kim B.

    Lisa B.

    We absolutely loved our stay here! It's dog friendly with a fabulous courtyard that is safe for kids and dogs, and it's close to a dog friendly beach! We are a family of four with kids ages 9 and 10, plus three small dogs. This is a wonderful place to socialize your dogs and feels like a second home. We cooked all but one meal, and found a fabulous Thai place on the way home from the beach the first night. There are a lot of restaurants in the area if you don't choose to cook while vacationing here. The cottages were clean, and rules were with COVID consideration in safe distancing. The host, Charlie, was very accommodating and friendly. We will be back to visit again for sure!

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    2 months ago

    Great place if you have pets - amazing location that is 100% pet friendly! Our 11-month old pups loved indoor and outdoor space

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    Denise W.

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    Page 1 of 2

    Ask the Community - Blue Heron Cottages

    Review Highlights - Blue Heron Cottages

    The Courtyard area is maintained beautifully, and the Manager, Charlie, could not be more helpful or friendly.

    Mentioned in 28 reviews

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    Surf Style Vacation Homes - The night I arrived I was supposed to bring my luggage through here. I walked in sideways with my purse above my head

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    1.5(39 reviews)
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    Rental property Avalon beach 3. Our experience raised significant concerns about the company's…read morehandling of an urgent safety issue and their communication processes. At approximately 6pm, we returned to the apartment and detected a strong smell of gas. We attempted to contact the emergency number provided, making repeated calls (15+) over a 24-hour period, but were unable to reach anyone. As no contact could be made, we arranged for an independent emergency gas service to attend. They arrived promptly and, as a precaution, shut off the boiler supplying four apartments after identifying a potential safety risk. We made further attempts to contact the company via phone, email, and social media, and provided multiple contact numbers (UK and US) to assist communication. We have retained records of these attempts. We did receive an email response after a delay; however, there was no immediate direct contact despite the nature of the issue. Given that this involved a potential gas leak, we would have expected the emergency contact process to function reliably and for communication to be more prompt. In our view, earlier engagement could have helped resolve the situation more quickly. We paid a total of $1,626.02 for the stay (around $406.50 per night). I felt a refund for one night would have been fair under the circumstances. After several emails, they first offered $210. I raised the issue again and mentioned I would consider a credit card chargeback, after which they added a further $162. While this brought the total refund to $372, it still fell short of what I believe was reasonable. After six emails, I decided not to pursue it further. Although the apartment looked lovely in the photos, in reality it was quite tired and worn, particularly the kitchen. Overall, based on both the condition of the property and the way our safety concerns were handled, I would not recommend this company.

    SurfStyle Vacation Homes has been great to work with. They have managed our Pacific Beach Home for…read more5 years. Every time we show up our home looks clean and like new. They are responsive and have the best staff. Dana has been with the company since we first listed and helps us with our maintenance needs. We also love Farrah and Cassie too. Cheri is the new manager and she seems to know the SD market pricing well. Surfstyle makes sure your property is always inspected before and after each rental. This is one of the most important things as a vacation rental. They use a top notch cleaning company as well. We have a home in Winter Park, CO and we had issues with the local property management company. We asked Surfstyle to handle the property remotely and it has worked great. I hired our own cleaning company and inspector. If I had another vacation rental property I would use them again. I was surprised to see the negative reviews. Yes, they do vet guests to avoid the parties. Our home is in a quiet neighborhood and not a party atmosphere. I am happy they vet our guests. You guys are great Surfstyle!

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    3.7(3 reviews)
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    Wow, we will definitely be booking again! My family had such a fun stay and can't wait to come…read moreback. The kids loved being able to step out the front door and onto the beach. The house even came with sand toys for building sand castles! The adults appreciated sunset views while sipping a glass of wine and grilling fresh seafood on the sparkling clean grill. The house itself was spotless, which is my top priority when booking a rental. Great attention to cleanliness and the kitchen and bathrooms were well stocked with anything you could desire. Highlight of our trip was eating dinner on the patio and seeing a dolphin pod swimming by!

    This was an amazing getaway for our family. The space was spotless, with plenty of room for all of…read moreus. I really appreciated the kitchen - fully equiped with everything you could want if you love to cook! We did a mix of both delivery (super easy, tons of amazing restaurants near the place), and cooking (again, well stocked kitchen along with a clean BBQ right outside). Loved that we could walk to the beach and the bay. My kids loved the bunk room and the balcony. Chairs/umbrellas/toys were in the garage, which was great as we came from out of town. The place is clearly maintained with a high regard to cleanliness and design - it looks recently updated. We will definitely be back soon, as I'd love to stay during the summer! Oh, and the beds were so comfortable!!

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    Rent Mission Beach

    Rent Mission Beach

    1.5(2 reviews)
    2.1 mi

    Stay away from these properties at all costs. They will scam you…read more Jeffrey R (who claims to be Jeffrey G on air bnb) and his partner Sisco are absolute frauds - their main goal is to stack additional and unwarranted charges on top of your stay. We rented the property at 717 Island Ct for a weekend. Upon night 1, they quickly enforced their no noise past 10pm rule, and used aggressive language and behavior to dish us a $500 fine. We paid the fine as we recognized we broke this rule, although they could not prove it. The worst part of all came at checkout. Sisco reached out to me after we left and was furious about my group "damaging his walls" by coloring all over the walls of the house with a pencil. He sent me videos of the residence with markings all over the walls. "How could you do this? The disrespect. I will be notifying Air Bnbs and sending you charges for damage". Anybody with a brain cell can tell that these drawings upon the walls were done by a child. Confused, I denied the claims as I knew I left the place in better shape than I found it. He insisted it was my group, cussing me out and calling me disrespectful. I continue to object and got air bnb involved. Air bnb notified me that Sisco and Jeffrey have a HISTORY of fraudulent claims against customers. I told Sisco I knew that. Sisco then admitted that the video he sent to me, the one claiming I did the drawings, was an old video taken after a PREVIOUS GUEST. I will say, neither Sisco nor Jeffrey seems like very bright individuals, but was surprised that anybody would ever do this - let alone ADMIT their OWN FRAUD. They admitted to sending me a video from a prior experience and guest - knowing that my group had NOTHING TO DO WITH THE DRAWINGS on the way, and trying to get me to pay for the damage. Just to make this whole property, experience, and host and even bigger joke - the place did not come with toilet paper, no blankets for several "sleeping locations", no dishwasher soap (and they request you wash the dishes), and they watch you closely through an outdoor security camera. Stay away from this place and these clowns. Hope this helps someone one day!

    This place is a joke. We stayed here (unfortunately) kinda last minute for my daughter's 17th…read morebirthday, and invited several of her close friends. I was embarrassed to have them here. This place has been poorly, and I mean poorly redone by someone with zero skills. We texted the owner, agent, whatever he was, and told him that the smoke and carbon monoxide detector was missing. He never responded. Last night we had a bunch if younger kids partying next door. They weren't even that loud really, but you could hear damn near every word through the walls, and the stairs are only separated by a wall. Obviously not carpeted on their side.... The entry doors are hollow steel and you hear everything from all the units. The door to the common hallway is dragging on the tile they installed and screaches very loudly everytime its opened. The stairway smells like piss. The title installed in the commons have ruined the continuity of the steps, and landings causing trip hazards. Today the new occupants showed up for the unit vacated by partyers, and had to wait over an hour to get in because of the cleaners. The place smelled like armpit, curry, and pinesol. Not even really cleaned either. They wanted to use the bbq, and firepit, but the fire pit was non existent, and the bbq was a rusted filthy mess. The common area in the courtyard was non usable due to building materials and filth. The 2 owners/agents and a maintenance guy were there trying to clean it but too little too late. One of them asked us how we were enjoying the view, and I replied its nasty. He heard its nice... my wife asked him about the smoke detector and he went and bought one. He did come up later to install it. I fished for some insight as to who remodeled, and he said "they" did the work. There is a reason that there are a bunch of stock photos of the surrounding areas, jet skis, and the beach. Its because this place is a dump. They have tried to put mustard, and mayo on this turd, but the fact of the matter, is that it still tastes like crap. I do remodeling for a living, and everything they have touched is pure trash. The kitchen cabinets are painted trash under newer quartz tops. The shower downstairs is so poorly tiled, that water damage is eminent. The title floor in the kitchen has raised corners and trip hazards. The paint job is terrible, and is already filthy. Vanity top downstairs is separated and loose in several areas. The balcony handrail is attached to a 1x12 and is very loose. One good push, and someone will get hurt. The carpet adhesive left behind, and metal trim on the patio Is peeling off, and I tripped on a piece that my toe caught.The the carpet on the stairs is filthy. The new outside wood siding accent is buckled and has sharp edges that can catch your skin. The couch is damaged, uncomfortable, and stained. The barstools are not suitable to sit in for more than 10 minutes. I literally could go on for an hour. This was over 300 dollars a night on a Tuesday and Wednesday. Supposedly it gets up to 900 a night during peak. STAY ELSEWHERE!!! I tried to take some pictures of what it really looks like but my wife was getting mad. I hope this long winded review makes you think twice before staying here. Hopeful that the owners see this and fix some of these issues. But the sad fact is that people will stay here, and they'll get their money. What a dump.

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    3.8(64 reviews)
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    We were not able to get into your unit every single day of our trip without 50+ attempts to unlock…read morethe door. The door is broken. The code does not work 99% of the time. I called them to tell you about this issue and you said you'd send someone over to fix it and then call me back with the results. This never happened. This was unacceptable frankly. This issue messed with our plans and experience every day. On new years day we had to go back at around 10pm to prepare for our early morning flight, but we could not get in. I tried calling you and Airbnb, but I didn't hear back from you and Airbnb didn't reach back out until 6am. While we were drenched in the rain, my girlfriend and I continued dozens of attempts to unlock the door. It took almost an hour. We finally got in by some random miracle. I'm requesting money because not being able to enter a unit is a critical issue that ruined my entire trip.

    Our family rented a home off of Airbnb that Mission Sands manages. We were very excited about…read morespending time in Mission Beach. Sadly, the house was not what was advertised or expected. Several several emails to Mission Sands with not 1 response. We have now put in a complaint with Airbnb since the condition of this house was completely unacceptable. Be aware of renting "The Big House" in Mission Beach. Great location, but that is about all that was good about it. I have pictures and emails to prove our claims. The sad thing is this company, that has sooo many good reviews failed us without even an acknowledgement of our complaints.

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