1. Blue Haven Pools & Spas

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Baton Rouge, LA

Blue Haven Pools & Spas

1.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Pool remodeling

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Ewing Aquatech Pools, Inc

Ewing Aquatech Pools, Inc

(9 reviews)

We relocated last year to get closer to grandsons and knew we wanted to have a pool built. We…read moreselected Ewing Aquatech after meeting with Parker and going thru the design and getting all the information we needed to get the project started. We had a limited access back yard but the crew handled everything. the use of their own in-house people makes a huge difference. the communication was outstanding and all questions were answered with complete understanding. the crews don't mess around, they get with it. The pool was built on time in the January weather. Quality material and workmanship is what you expect and get from this company. They have been in business around 50 plus years. I truly don't believe you can get any better pool builders than this company.

The pools are beautiful and the customer service is excellent. The service department does a top…read morenotch job at fixing anything from my pool cleaner to replacing my filter or redoing my deck. They deliver personal & professional service with a smile every time I call or stop by. They even let me pay my bill over the phone. This is a family run business that treats me like family each and every time I go there. I like being able to deal directly with the designer who is also the owner. There are no pushy sales people to deal with which is a big plus. The office staff has always been courteous and helpful. They also have some of the most beautiful Koi fish I have ever seen in their pond. I only wish they were open on Saturdays. Nothing ever breaks on my pool until they are closed for the weekend. :)

Pinch A Penny Pool Patio Spa

Pinch A Penny Pool Patio Spa

(1 review)

Poor customer service often starts at the top. As someone in a leadership position, the owner could…read morebenefit from additional coaching on conflict resolution, de-escalation, and the importance of customer service. I took the time to write an honest review and even reached out directly to the owner to provide an opportunity for clarification. Instead of addressing my concerns, I was told that I should have spoken to the owner before posting a review, despite the owner not being present at the time of the incident. Customers have every right to share their experiences and I'm sure he is a proponent of free speech. Even though I sympathize with the employee who was clearly having a bad day, we've all had difficult days at work. Most of us still do our best to provide good service, and when that's not possible, the professional thing to do is step away, regroup, or politely excuse yourself rather than take it out on customers. Everyone deserves grace, but professionalism and courtesy should still be expected. Thankfully, there are other pool service providers in the area. I would have gladly reconsidered my review if the conversation had been handled professionally and respectfully. Do better.

From the owner: Shop the Prarieville Pinch A Penny for the best selection of pool supplies including liquid…read morechlorine, tablets, pumps, filters and more. Locally owned and operated by Nick and Scott Stephens, we're your neighborhood pool store providing expert advice plus everything you need to care for your pool, patio or spa.

Splash Pools and Spas

Splash Pools and Spas

(19 reviews)

I don't usually leave reviews when I have a good experience, but it was necessary that I leave one…read morefor the AWESOME experience I had with SPLASH! From the searching and looking for the right size, finding the right design, choosing the perfect package, going through with the purchase, having my pool installed and having the pump added as well as instructions and how to's, I couldn't have asked for a better team! I was so skeptical after previous reviews and even wanted to cancel for fear that my install would take forever and not be completed, but Ryan, my sales rep, assured me that everything would be ok. From the time I walked in, he wasn't pushy, he didn't throw anything on me and he always left the decision up to myself after providing me with the options. I can't speak for everyone else, but he was great. He referred me to Glenn, an installer, and not only did he call me in less than an hour of receiving my information, but he came out the next day to personally introduce himself and take a look at my property to know what was needed so he would be prepared. Not only did this establish a relationship, but it speaks volumes when it comes to customer service. His team was here the entire time and completed the job in one day. There was a little rain during the process, but this didn't prevent them from making sure our 21' above ground was installed as promised. He kept me updated and went over everything and answered every question I had. I can't say enough about the AMAZING experience I had during this entire process. I can't speak for everyone else, but Ryan and Glenn made the purchase and installation process very smooth. I highly recommend going to see them.

Purchased a patio set with a matching fire pit November 2025. During installation the tech said he…read morewas missing a part for the fire pit and noticed the heat protection glass top was not for this item. My wife immediately contacted the sales manager who said he would correct the problem. It took over a week for the tech to return with the missing part but not with the top glass protector ring. It' is now April 2026 and after numerous calls we have not recovered the glass protector ring. I wish we had read the numerous negative reviews before visiting this establishment.

Blue Haven Pools & Spas - poolservice - Updated October 2026

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