Edited review after irrelevant and personal vitriol from "owner".
Disconnected staff, poor service. An owner with zero understanding of service, who thinks an hour between courses when we were the only customers is acceptable, no apologies offered.
I enjoy writing reviews and having written thousands over various platforms, I use them to highlight excellence and areas seemingly needing improvement. I rarely write poor reviews, as I usually research venues to not waste my money.
This venue was over the road from a nice restaurant we visited so came a couple of weeks later.
On arrival, a totally empty dated stereotypically venue should have warned me!
Staff were down the far end and generally disinterested in anything but chatting together.
Starter was an unexciting octopus dish.
Mains arrived nearly an hour later and were passable only fish.
We couldn't have dessert as we only paid for three hours parking and couldn't risk a parking ticket!
Writing a review is a record of a personal experience, if it's positive, I almost always go to speak to chef, be it three Michelin starred or a cafe. If the review is to be critical, I don't say anything on the day as I can't be certain of responses. I was well advised on this occasion to simply give the owner a throwaway line, as his sociopathic personal attacks in his responses are indicative of the wiseness of my decision on the day!
He importuned my value to society and my credibility, rather than comment at the time or in his vitriolic past responses, on the manifest failings on the day!
He shows a poster on his website and in the venue, created by an advertising based website making unsustainable and frankly laughable claims of this venue being in the top 10% of restaurants worldwide!
As an aside, apparently I am banned from future visits, I assure him that I am not a masochist thus there is absolutely NO chance of a future visit, why waste my money?
Ps multiple later experiences at lots of far better venues, owner could learn a lot from them.
Sadly the review responses by the venue show the owner's first language isn't English and may explain his inability to understand the nuances. read more