Kassie has been my go for help with taking care of our rental property. She has replied to all my…read morequestions in an appropriate timely manner. She has been very friendly and hardworking. Informs me if there are any needed work or issues that our tenant has and helps solve them right away. I am very fortunate to be dealing with a very professional management. Venus R.

FME has done an amazing job for me over the last 15 years plus of managing my property. I had one…read moreissue with them in the past, but they immediately corrected it and I appreciate it very much.

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently rented from them, Carla was amazing. We had a wonderful stay. Our house was super clean…read moreand in mint condition. Thank you!

Fortunately I have so much equity in my home I will not be selling, unfortunately even after 7…read moreyears my poor renters have to deal with this HOA. One day late and they charge a $50 late fee. Goes to show how much they're after homeowners for every penny. Even my mortgage or my typically utility bill does tack on a $50 fine for one day?! Like sure maybe 10% the next day but how ridiculous. Have fun paying damn near $700 a a year for HOA dues and then $50 if you're a day late!

The good news is that they are a real company. The bad news is that they have been terrible so far…read more The whole process was really weird, to see the home we had to do an open house with others and there was so many people it was hard to really look at details. Our problem was that we assumed that since it was in a nice town and at the top of the price point for the market, it would be kept to a nice standard but that was not the case. The entire home has extreme issues. The listing and pre lease documents we signed said landscaping was included but then they changed it at lease signing and when we complained the only thing they offered was $25 off or they would let us out of the lease. We had to provide the washer and dryer which okay fine but then the microwave and fridge were both over 20 years old and had damage. The microwave was physically falling apart and the fridge is broken and smells horrible. The maintence man left the fridge off and overlooked so many issues in the home. I was able to get the 20+ year old fridge and microwave replaced after having to have a hostile phone call with Jodie where I started crying out of frustration over how we've been treated. We moved in May 9th and are still waiting on the fridge to be delivered as the wrong one was ordered originally. I really have no confidence in the maintence staff as he used the wrong color of touch up paint and then just put on the move in paperwork "mismatched paint" instead of fixing it. The kitchen cabinets are all falling off and were fixed with wood glue. There's a major crack in the toilet bowl upstairs. We can't use our garage door remotes because they're corroded even tho the maintence man again said they were working. The place was left filthy and we alerted them to it before we moved in but they didn't call the cleaners until after we moved in and had to clean ourselves. We were given one mail key and it fell off of the loose keychain and now we're being told that they don't have the other key and our only option is pay their locksmith to rekey but it's scary that the second key is floating out there. We also had to provide them a copy of our house key as they didn't have one. They have been extremely unorganized and it has been very clear that they do not care about their customers. We have been very understanding when we shouldn't have had to be and they just keep treating us terribly. It was our dream to move into a home in the suburbs but Amoriss PNW has made this whole experience terrible. It was our hope to stay in the rental for a couple of years but with how they've been treating us I can only assume they will make a renewal very hard

I rented a single-family home in Puyallup through Steady Property Management for 2 years. I can say…read morethat they were fine as a rental property management and things went smoothly for the 2 years, BUT I will also tell you that they will nickle and dime you into bankruptcy when you move out. Yes, we had a family with small children so some of the charges were legit, but I have moved out of a few homes before and felt confident that we were leaving this home in nearly the same condition as when we moved in. Like I said, some charges were justified, but the ones that upset me for example were I missed 3 light bulbs that needed to replaced=$90, I hosed down the front patio and front of the house, I thought it looked fine, but apparently they needed to power wash it, so I was charged for that, I was given a yard that had been beat up by the previous owner's dogs (no sprinkler system), and they charged me a few hundred dollars to upgrade the yard and add sprinkler system, their handyman had extreme charges for very small jobs, like 'touch-up paint', I could not believe they charged me over $3000 in total for very minimal things and some of the charges I felt were just part of regular maintenance to a home, not things the renter should be charged for. I could go on and on, but the bottom line is they will upgrade their homes on your expense, so be prepared when you move out!

As an adult who has lived in rental properties my entire adult life, this property management…read morecompany is the least responsive I've ever had to work with. You better hope you don't need to place a work order to have something fixed, because only once has that worked out well for us. When we moved in, the agent who showed us the house took over 200 pics documenting everything, so we felt pretty good. We'd noticed the porch light didn't work, but we said it wasn't a priority and it was honestly months until we put in a work order for it. The glass part of the light fixture that goes over the bulb was cracked and broken, but with a google image search I was able to identify the fixture was a basic porch light from Home Depot, which is less than a mile from our home. We just didn't own a ladder at the time to replace it ourselves, so when the bulb went out we thought it'd be easier to put in a work order and have them replace the broken glass fixture and the bulb at the same time by a handy person who would also have a ladder. No, after a week someone came out and removed the broken light fixture, and replaced the bulb, but they never installed a new light fixture. On top of that, they followed up with an accusatory email to us asking us how WE broke it? It was always broken...we can't even reach the damn thing. Same kind of story with the stove. We noticed when baking the oven will flash an F2 code. We looked it up and it seems to be an issue with a temperature sensor. Given this is a gas stove, we're not sure how serious that could be. We put in a work order on 9/22/25 and still have yet to receive so much as an acknowledgment of the service request. They want us to sign a lease renewal and pay more money in rent. For what? The service from this company is abismal. They're not even pretending to care - they just want our money. For inspections, they just email it all to you with a deadline despite the fact that it's literally their job. So you get to go do your job all day and then come home and run around your house taking pics of every space and documenting everything for them so they continue to get paid for doing nothing. It's literally their job - not yours! This is the laziest property management I've ever known.

I would just like to say thank you to everyone at Sensible Home Management. I have been renting…read morefrom them since April and I have nothing but nice things to say. They treat me like a human being and not just a renter. They are compassionate and understanding when life gets messy. I wish I would have found them sooner. Thank you Sensible Home Management...

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

We have Had SJC management Handling 20 ++ units for…read moreProbably 25 years What Most landlords & Tenants Don't realize Is Just how hard Property management is & Can Be. Just knowing all the Laws & navigating That Minefield Of State Federal & Now LOCAL Laws is a nightmare. Jason Clifford Now 3rd Or 4th Generation Realestate Manager has been Amazing to Work With, Responsive Professional & on all Of Our & The Tenants Needs & Concerns, It has Been a Wonderful Professional Business Relationship. thank you Jason & Team Deb Marburger & Lewis Pugh Lake Tapp's Wa

It was very clean and the small box of foot gloves were very appreciated…read more My only encouragement would probably have the light bulb replacements for the ones that weren't working before the viewings. Outside of that small tip, everything was in good order for a showing.

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

I've written 5 star review for the office staff, I'll leave this one open for possible upgrade due…read morethe the maintenance service. Every job takes multiple passes and months. Had a broken stove replaced a couple months ago, and imagine my surprise when the guy who brought the replacement asked what I wanted him to do with the old one. It's still sitting in front of my unit after several requests to remove it. I'll stop here for now, and will update later, but I live in nice condos and this shyte looks GHETTO as hell. My neighbors hate it, but why should I pay to remove it myself? I LEASE? For years now, and my rent is ALWAYS early.

Dick Johnson is by far the most shining example of how not to be a landlord. Violates every right…read moreand law possible as he can, ignores phone calls for needed repairs, have to hound him for anything to get done, lies and says he will call you back and never does, pretends that life is so busy he just cannot keep up when reality is he is a slum lord. Then on move out ignores all issues you have been reporting and attempts to charge you for ridiculous things, run from this guy as an owner or a renter. We were tenants for almost 8 years in the same home and bought a new house; when we moved he called and got pissed off and called me unprofessional names and hung up the phone on me. Next step is real estate commission for his license.

First and foremost, "NW Homes IS NOT 4 YOU" plain and simple. In my view that says it all. All…read morepast written review comments are on target and speak the truth about "Tricky Dick". Not only is his personal integrity and business practices questionable, but the people he uses to do home repairs are totally incompetent. Avoid engaging in any kind of business with "Tricky Dick", you'll be sorry if you do. There are far better companies in the Puyallup area, but do your homework in advance to be prepared.