We have been clients of Bay Heating since moving to the West Side ten years ago. We have always…read morebeen impressed with the knowledge and professionalism of the staff. When our 22 year old furnace died on a particularly cold Sunday, Bay sent a tech out within a couple of hours to have a look. When we determined that a replacement was the best option, Bay moved around some existing appointments to have us prioritized and within a few days we were up and running. Highly recommended!!! Thanks to Chris for getting us set up and scheduled. The install crew of Shawn, Jerry, and Tawnee were prompt, professional, and knowledgeable. They also really appeared to enjoy their work and working together, and that goes a long way too. We'd also like to thank Jose for his many years of help. He has also worked on the HVAC of many of our neighbors and is a bit of a legend on our street.

Waited two weeks for a professional to come out and give me a quote, they quoted me $7000 for…read moresomething that I could install myself for $2000 couldn't wait for them to leave after they gave me a quote ... potential customers beware I told the guy who came out and gave me a quote all I needed was air-conditioning in my attic. He quoted me $7000. I showed him a $400 unit on Amazon and asked him if he could install this one he laughed and said no.

On one of the coldest days in January I called them them because my flames weren't firing on my…read morefurnace. They came within a few hours. They said it was a $89 service call . It would only be $39 if I needed a part. Within 30 minutes and a run out to his van ,the tech said it would be $380 in total. I was in a position where I needed heat. It took 2 minutes to install a $12 part which I bought at a appliance store the next day for a spare. I tried calling the next day to talk to someone about their price my calls were not taken, nor returned. Ide hate to see what they would charge for a $24 part from a appliance store. Highway robbery. I do NOT recommend this company.

Just don't. They came out to do estimate for a home warranty. Couldn't get anyone out for four…read moredays. My a/c made a loud pop and started hissing. My unit is a combo heat and a/c. He said the a/c portion was filled with oil and had lost all the refrigerant. Waited 6 days for them to turn estimate into the home warranty company. By this time it is 30 degrees at night and I have no heat because it is a combo unit. Warranty company denied claim because the estimate said they could not diagnose it because it was too cold out to run it. What? You can't run a unit filled with oil and with no refrigerant in it. Had to call another company that came out the same day that confirmed the unit was filled with oil and the compressor was shot. He didn't need to run it. Had an estimate the next day.

I have been dealing with this company for decades. They have always given prompt service and their…read moreprices are very competitive. I am currently in the process of having a new furnace and air-conditioning system installed and they are doing a great job. I would highly recommend them and their services based on my experience. Richard...Amherst OH

The technician got to my house quickly and got my Boiler Furnace working, technician very…read moreknowledgable and helpful. Chuck was my technician and would highly recommend him.

We had our condenser moved, it was on top of our garage and we wanted it moved to somewhere more…read moresensible. The line set and power had to be rerouted. We talked to several other folks that were more concerned about selling us a new unit. These guys listened to what we wanted, showed up when they said and worked late until the job was done. The price was fair for the job. Overall we are happy and would recommend this small family own company.

Excellent and high quality installation. I needed to replace a 30-40 old gas furnace. Many…read morefriends recommended Bryan and Sun. The salesman was extremely honest and explained the pros and cons of various types of heaters. He's an hvac technician knew exactly what I needed and the installation specifications. The owners strive honesty of sales. Rheem is a highly rated brand. The installers were extremely polite and did an excellent and highly quality installation, including a chimney liner, excellent wiring dressing, venting and plenum installation. The cost was very fair and reasonable. I highly recommend them. I'm overwhelmed with the quality installation.

Just talking to Pat was enough to keep them coming out. I explained in detail what repairs were…read moredone on my furnace in 2025, and he kept talking about red flags. Who cares who did work on it before? Come out and do your own diagnostics on it before you repair it. He acted like I was not telling him the truth or something, Mr. know-it-all, except how to communicate with customers. This was an emergency because we didn't have heat, and he only cared about red flags!? Just come out and fix it. Very difficult to work with. He would ask me a question, then cut me off when I tried to answer.

Did a wonderful job replacing my air conditioner. I would use them again 100%…read more They explained everything, were on time, let me know when they were going to arrive. All around a great experience!

This service was right on time and helpful!!! The technician, Leo, was very knowledgeable and a…read moregood resource!!! He knew exactly what to do and fixed our furnace very quickly. The service was also very reasonable. Medina Heating and Air Conditioning was able to give us service the next day after our call whereas other companies could not provide service for a few days which would have been over the weekend. I would highly recommend this company thanks to Leo!!! It's also #Service Star Shout Out Week!!!

Needed a plumber as soon as possible. Did some research. Wrote down 10 possibilities, narrowed it…read moredown to 3 and selected Green Home. Very happy I did. Have been very pleased with their professionalism throughout the entire staff, their honesty, and their dedication to customer service and quality. I will absolutely contact them again for further services I may need. Marilyn B.

I hired this company in 2020 to add an extension on the back of my house the sales man talked a…read moregood game but the quality of work is horrible. during the process I kept telling the salesman and owner Pat of my concerns but they just told me it would all be great when completed. i had to call several times after completion because when it rained it would rain in my house through the door and windows they put in. they had someone come out finally and he said the gutter system was installed incorrectly and he did something to repitch it. they didn't solve the problem and Pat stopped returning my calls. I have since had to replace the sliding glass door and windows with Window Nation and now my roof is leaking. I will need to replace that too. Be very wary of this company. I have pictures too!

AC went down on Saturday. Initially Caraballo had me scheduled for repairs on Wednesday but were…read moreable to get me up and running today (Monday). Technician Joseph was here exactly on time and did an excellent job from start to finish. Dependable, professional work at a fair and honest price. The best HVAC company you will ever do business with.