Gizmo's Official Bulldog Survey Patient: Gizmo "Homebody Extraordinaire" Location: The Scary Outside World (aka Not My Couch) 1. How would you rate your recent visit to Dr. Faber and staff? (5 out of 5 bones) "Normally, I rate anything that involves leaving the house a solid nope. But this visit? I survived, got snacks, and no one kidnapped me. Excellent work." 2. How did the staff treat you? "Like I was the Queen of Bulldogs. Ear rubs were plentiful, voices were soothing, and I was called cute at least 17 times (I counted)." 3. How did you feel about the shots? "At first: Why are you touching me?! During: Excuse me, I think you just pinched my royal buns! After: Wait, that was it? Do I still get cookies?" 4. What was the scariest part of your visit? "Leaving the yard. I was pretty sure the sidewalk was lava, but somehow we made it." 5. Would you recommend Dr. Faber and staff to other dogs? "100% yes. Especially to dogs who don't like going out. If I can do it, anyone can. Plus, they give A+ snacks and compliments." 6. Additional Comments: "Please tell my human I deserve extra belly rubs for bravery. Also, next time can you teleport to my living room instead of me coming to you?" Signed with drool and a wag, Gizmo the Brave (ish) read more

I've been coming here for 17 years, the veterinarian veterinarian assistance in front office very courteous, professional knowledgeable. He always treat my animals with such kindness. read more

Everything. A caring business staffed by wonderful people. They always go above and beyond. I have been with them for 35 years with many different animals, and have had only good experiences. read more

My sweet 16 year old teeny chihuahua hurt herself last week. We took her to a 24/7 vet hospital two days ago and it was a terrible experience without adequate care for Gigi. I called Blue Cross first thing Monday morning and they were able to see us in the afternoon. The front desk ladies were so kind and empathetic. We got back in the room very soon after we arrived. The intake tech was also really great. Dr Whittaker was phenomenal. So caring, kind and empathetic. Taking time to talk with us and gather information about what we thought happened (tweaking her neck by jumping onto the couch out of our arms). He did an exam and agreed based on his professional assessment. He then took time to discuss all of the three medications they suggest and what he thought about each. He also let the ultimate decision be up to us to choose based on his explanation. I really appreciated that as well as not pushing a ton of expensive tests on us. Tonight she is a tad bit more mobile and ate out of a bowl as I held it tonight instead of the syringe we had to do it with when it first happened. We will be returning when needed for sure. Thank you so much for a pleasant experience! read more

Blue Cross Pet Hospital - Veterinarians Near Me - Carmichael, California

Thank you for a stress free visit. I appreciate you. Especially grooming my lady parts. read more

Blue Cross Pet Hospital - Veterinarians Near Me - Carmichael, California

See all

The last thing a business needs is someone writing a bad review. However.....I've been coming here for my pet's ,like my dad, for several years. Recently I tried making an appointment for our ailing cat. 3 calls I made...the first two I was placed on hold for 10 minutes only to get frustrated and hang up. Who knows how long it would have taken for them to pick up the line. The third time I called I was asked to be placed on hold again, I simply said, I've been placed on hold twice for 10 minutes each time...totally 20 minutes, can I please ask a quick question....before I could finish the sentence I was placed on hold again. You are busy! Got it! How about you allow the client or customer to finish their question before cutting them off. You may as well hung up on me....thats what it felt like. You have officially lost our business!!!!! RIP Billie!! read more

The staff here is so kind. Waiting room is a little small especially if you're bringing cats, the dogs can be bit much but it's a vet office. If you have cats I suggest checking in and keeping them in your cat until it's time. Staff is really honest about prices and seems to try to help work with you and your budget. All 4 of my cats have been seen here. We actually got two of them from here! read more

Patronizing this hospital for around 17 years. Everybody knows my name. Professional, attentive service.

We have been taking our dogs and cats to Blue Cross Pet Hospital for years. They always go above and beyond. Each and every employee here truly cares and is so sweet. Our Dr was honest and patient with my not so easy going dog and made sure she addressed all of my concerns. Keep doing what you're doing Blue Cross! read more

Absolutely love these people! The entire staff is friendly and helpful. The veterinarians are thorough, honest and informative. Dr. Vasquez has been amazing at knowing exactly what my little one needs and doesn't need. I've been bringing my dog here for ever and a few family pets also. My dog is a little pain and typically does not enjoy going but always leaves happy and well taken care of. They work around his biting and being a jerk so kindly since they have had so many years to get to know him. I trust this clinic and recommend them to anyone who really loves there pet. read more

Blue Cross Pet Hospital - My sweet little Widdle - Veterinarians Near Me - Carmichael, California

Everyone here is so helpful and kind and do their best to accommodate. Been going here for over ten years. Best prices too! Very fair!

I wanted to try out a new place for my son and I read a lot about Blue Cross Pet Hospital and WOW! I could not be more impressed. I felt so safe and cared for. Doctor Roberta Raymond was absolutely amazing and so kind and just PHENOMENAL! I felt supported and loved. I will definitely come here again when needed, and not have to worry about a single thing! My son is in such great hands. And Michael Raymond was so incredibly kind as well! My son went to go get x-rays so I had to remove his harness and leash, and when returning him to me he would not hand him over until he had his harness and leash properly on! He held him and was gently calming him throughout the process since my baby gets so excited when he sees his harness and leash. Thank you so much Michael for your act of kindness for my boy! Thank you Doctors, Receptionists, and all those working for the hospital. I truly appreciate it! read more

Blue Cross Pet Hospital - Featured dental products at Blue Cross. - Veterinarians Near Me - Carmichael, California

I have been bringing my dog here for years and we love the care! I've currently been on hold for 30 mins trying to make an apt. Absolutely unacceptable!!!! We will end up going else where. read more

We feel so lucky to have this compassionate team care for our fur babies. They go above and beyond to make sure our pups are taken care of & are excellent communicators. We refer everyone looking for a trusted vet here. read more

Dr. Whitaker is an amazing vet. So kind and understanding. He gave the best service. I can't give him enough praise. Truly a great human being. He took great care of my fur baby and made me feel so comfortable and didn't try to add more to the vet bill. He was so considerate about cost. read more

Took good care of our pup after he chewed on an electrical cord. Only place open at night. Was a little pricey but that's all vets. Suggested more treatments to air on the side of caution but just tell them what you want after they explain it all and there's no pressure. read more

The care at this veterinary clinic is unbelievable. I have been to so many clinics lately where there are so many veterinarians you don't even know who you are going to get next. dr. Raymond and dr staff staff are so amazing. Reachable, knowledgeable , approach and it is like the good old days we can actually pick up the phone and talk to your veterinarian, I wish all clinics were like this. The best care ever and concern read more

The owner responded but seems to forget I keep everything. This office wrote the WRONG information regarding the visit and corrected AFTER the hearing. However, the judge wouldn't consider the changes. When contacting this hospital to inform the owner of THEIR mishap on the paperwork which ultimately resorted to my case losing as what they wrote was a matter of question, the owner was a prick, the same prick and unprofessionalism he is showing in his response to my initial review regarding this. The fact that I have written proof this hospital screwed up and for him to come on here like the unprofessional person he is trying to imply otherwise is ridiculous. FYI, I purposely kept my initial review to show everyone the decline in treatment and care I received here. And...to set the record straight, my case was for less than $150...though I should have NEVER lost it due to their ignorance, I am not losing sleep over it either. Now, if the owner has anymore comments to add, I will to. However, I'd like to be clear to this incompetent owner, lying on a public platform falsely indicating the records you wrote were accurate is defamation. IF your records were indeed accurate, you wouldn't have ever needed to change what you wrote. How foolish are you? read more

Doctor would not even speak with me because it had been a while since my dog was in their facility. Doesn't really matter at this point. Dog crossed the Rainbow Bridge. thanks Blue Cross! read more

Took my dog here about 3 times. They are always running about an hr behind. I took my golden in for an ear check and once again I was sitting in the waiting room for over 30 min. I told them I would bring him back when they had time. She suggested I leave him there and they would call me as soon as he was done. 3 hrs later they called and said that he was ready and that he was also due for shots, I told them to go ahead and that I would be on my way. I picked him up and about 2 hrs later I noticed a lump on his neck near his jaw, I assumed he was having a reaction to the vaccines and didn't think another thing. Each day the lump grew and grew to the size of a baseball. I called the vet and brought him in. This is when the dr told me that this was not a lymph node, but a hematoma( sac full of blood) from being injured in that area. Hmmm my dog was not injured in his neck area at home. I was charged $160 to have this lump checked and I was starting to get upset. My dog was left at this office 100% percent fine, and came home with a hematoma???? From doing some further research, I am almost positive that they put one of their leashes around his neck to go potty and maybe he tried to back out of it ( this is why he wears a harness) and they injured his neck. I called and spoke to a man who is a dr there and told him my concerns and that I didn't think I needed to pay the $160 fee any other fees that were associated with this injury. The man sat there silently on the phone and gave absolutely ZERO compassion to what happened, nor did he want to give my money back or accept any blame for my dogs injury. Needless to say, I will not be taking my baby back there. read more

Blue Cross Pet Hospital - Picture of hematoma - Veterinarians Near Me - Carmichael, California

This vet is beyond awesome. They truly care. Visits are quick and painless. I would recommend this place to anyone looking for great pet care. read more

I have been taking my pets here for over 8 years. The vets are amazing and so thorough with every visit. They treat my animals and me with a lot of respect and don't mind answering questions or concerns. I have 5 pets now and they are loved by Blue Cross. Highly recommend. read more

They are not accepting new clients when I called to make an appointment for patient care. The person I talk to was very curt, and said simply that they have enough of their own patients to take care of. When I asked for a recommendation, she said that she did not have any. Very poor customer service. read more

I had to put my dog down here. Dr Vasquez and the tech with bright hair and lots of piercings were unbelievably kind to me and gentle with my dog. I can't recommend this place enough. My dog had gotten care from them for several years and I have literally never had a bad experience here. From the front office staff to the techs to the docs - the entire staff is patient and caring. Bring your pet here for amazing, gentle, compassionate care. Thank you so much, you guys. I will never forget your kindness to me and my baby. read more

I had my two cats spayed here and they were fabulous. They were both former community cats who had lived on the streets and one had bad tooth damage from an injury before I got her. While they had her under for the spay, they pulled the bad teeth free of charge. It significantly improved her quality of life. The other cat recently ran into some problems and I had to take her back in today. Mike, the owner, personally addressed my concerns and got her in the next business day. He even spoke with me as I was picking her up from her blood draw. I am definitely pleased with this office and will continue to use them for my babies health needs. Personal, friendly service and competent doctors are hard to find in the same place. I feel like I found it. read more

The doctors and staff here are very good at what they do. Competent, knowledgeable, efficient, very caring and accommodating. I've brought my dogs to Blue Cross for years at all stages of life and have never felt like they've received anything less than the best possible care. read more

Feeling down as I type this review as Mimi the Wondercat may have feline leukemia. We brought her here today around 5:30 pm and had a short wait until she saw the vet. This being our second visit, I've always been impressed with the vets here - she even went to get a second opinion from the other vet. (I should've gotten their names!). After having spent a good half hour or so with us, it was determined that bloodwork and urine samples were needed, claws trimmed and antibiotics prescribed. Everything came to $270 (yikes!) but I can afford it now as I'm finally gainfully employed. I'll just have to forgo some nice meals and a new pair of shoes. But then, NOTHING is too much for my furry baby. The waiting room had two kittens in a large play cage of sorts waiting to be adopted and the local Manx vet cat (for lack of a better word) strolling around checking out the patients. While waiting, you can read the latest issues of Cat Fancy, Dog Fancy and Bark. Fingers crossed that the results will turn out okay. I'll know by tomorrow morning what will be in store for us. Please send positive thoughts...Mimi needs them! read more

High fees, poor customer service, I was given specialty food products for my cat for weight control and for her diabetic condition, was charged about $70 for the food and it had been expired for over a year, they made a fool of me by selling me these outdated food products, have not returned to see this vet since, be careful of other vets and read reviews and ratings from real people who had poor experiences, I going to visit my 4th vet and hope it will be one that will care for my cat and won't break my back in fee's, I have spent over $20,000 + so far. read more

Great vet! Same day appointment, dog healed after a few days of being seen. Vet followed up a couple times after visit, great group of people, will be permanent vet for 2 pups. read more

I was so disappointed ! Granted it was close to closing time on a Friday but that was why I was calling ahead rather than just showing up. We recently adopted 2 shelter dogs and I wanted a chance to look around, speak with staff, and check out the facility, especially the boarding area since we like to board our pets at their vet clinic if possible. I was told we could pay for a consult or make an appointment for our dogs but they didn't do "meet and greet" for new customers. They are close to where we live and had such good reviews, I am very sad and a little surprised. For most of us our pets are family. I wouldn't just drop my kids off at a place I hadn't checked out and I'm not comfortable doing it for my pups. The person I spoke to said they didn't have any appointments until the end of November, more than a month away. Maybe they don't need any new customers. Penny Manson read more

Best DVM in Sacramento. Dr. Roberta Raymond has a deft hand at guiding you through your pets needs due to very skilled diagnostic practices. I may be a bit biased as she and Dr. Dillon were partners and we admired his work as well! read more

I have been going to blue cross since 2003. We have been going there for so long, we watched mama grow old. Four dogs have gone through them from us. At some point management changed, and the front desk people changed as well which is fine. What is not fine? The ATTITUDE from these new people. This is not the first, second, or third time. If we ask you for records, don't lag four days. If it's an emergency, and we are kindly asking you to simply send them, don't tell us four days later that you finally got around to it. In the time it took you to send it, my dog got meds and is back to normal. We're over it. Two customers lost. BYE. read more

Drs. Berge and Vasquez have been absolutely amazing with our pets! They take the time to make sure we feel comfortable with any procedure needed, and make sure to explain the extent and necessity of what they're recommending. Prices are also VERY fair. I would definitely recommend them. read more

What a great, small and inviting pet hospital/ Vet! Walk in, the staff are so friendly. They have photo albums in the lobby with pics of peoples' pets. I was just told they've been here since 1965! I'd been looking for a local vet who isn't turning into a VCA Clinic, and I'm happy to report this is NOT a VCA. Happy me. read more

Blue Cross Pet Hospital - Veterinarians Near Me - Carmichael, California

The absolute worst vet I've ever been too. My cat is having kidney failure which they have treated her for in the past and now she is going through the same tthey can't see her for 7 days. The halfwit I spoke to on the phone said I could go sit down there for "a really long time" and hope that someone doesn't show up for their appointment. Are u kidding me? Since Dr. Throne left the practice this place has gone straight down the toilet. The remaining vets move so slowly around the office it's almost like their moving backwards through time. read more

There care is so good. Very thoughtful to the pet and the family. Thanks for a great neutering and taking care of our dog.

Cali was the fourth pet we have taken to Blue Cross. Sadly because of emergency needs we had to take the others to a 24 hr facility when they were passing. Each time we felt like they were not listening and just throwing quick trite diagnosis to what was serious concerns. The other pets had heart and trachea issues so it was unclear and BC has great ratings. Our beloved Cali was a rescue. She was emaciated and found in an abandoned puppy mill at a few months old. she was a knarly dog. Since Feb 2021 and earlier we continued to express concern over her vomiting bile, not eating and expressing symptoms of pain. We were told it was her hips, it was her teeth, it was heartburn (give her pepcid). Liver tests were off then they were fine..infection...looks anemic ....must be absess under gum. $2000 plus later she's still ill. A different vet each time and no continuity or recognition that something is wrong. Treatment based on speciality of the vet, telling us her x-rays were "fine". Finally offered an MRI w a once a month radiologist. Weight dropped from 21 lbs to 17.4 lbs. Radiologist finds a 14cm x 9cm cecum tumor. Cali survived ten more days before a blockage. If you KNOW your dog is sick take it to a fully staffed and equipped vet. Vet was rude and defensive. Never again. read more

I have been going to this place for two or three years now I even switched vets which I am sorry about the last two times I have gone there with to get my dog groomed I waited in the parking lot forever while other customers went in And out. I made an appointment this morning to get my dog groomed and IJust called to tell her I was on my way and I was told I had to reschedule for next week.... Bad idea and it very disrespectful. read more

We took our great dane here after we found out he had a hematoma in his left ear. Our favorite vet at our previous hospital moved away so we didn't really have any ties to that hospital when they quoted us $1500 for the surgery. Upon my initial phone call to Blue Cross the lady on the phone was super friendly and was able to give me a detailed quote over the phone. She was able to set me up with an appointment and all for only $740. Way below the quote from my previous vet hospital. Our doggy is doing great after the surgery and has gone in to have his dressings on his ear changed and will have to do that a couple more times. All this was included in the price. Oh and they trimmed my dogs nails when he was in there. I am super grateful for that as I am way too timid and afraid of hurting him by doing it myself. read more

This place is great, I highly recommend it! *Got an appointment quickly *Very friendly and professional receptionists *The vet himself spent a fair amount of time with us (for a minor issue), and explained things very well (even repeated) so we understood completely. He was personable, friendly, approachable, and honest about treatments being necessary or not. It was a very positive experience. *Their prices are very reasonable, they don't seem to overcharge like other vets. Blue Cross was only 1/3 the price of a different pet hospital we tried a month ago (that other pet hospital wanted $500 for minor issue treatments that didn't really work, they didn't explain things well, and they didn't even bother to call us when the test results came in). Overall that other vet was a really bad experience and waste of money, which makes me REALLY appreciate Blue Cross Pet Hospital so much more! read more