I had a wonderful time at the vet. They were very patient, informative and caring normally. When I…read moretake my dog to the vet, she is very overwhelmed, very shaky. It doesn't settle down until I get her home. It's time she settled right down. When the doctor came in and he sat on the floor next to her she was very comfortable. I was so relieved as a mama that she was in good hands

New puppy! Dr Ravi and staff are great and created a nice new puppy plan…read more We now have two other adopted dogs and they love this vet also.

VMC was able to see us on an urgent basis today -- my siblings and I are forever grateful for their…read moreexcellent, kind and comforting veterinary service this evening. We took our elderly family dog, Champ -- a German Shepherd -- in after he had been showing signs of lethargy the last several days. We made the decision to let him go while we were there -- and the whole experience felt very personal and private. They allowed 4 of us to be present as they administered the euthanasia necessary and our Champ took his last breath there -- in a peaceful environment surrounded with love (and lots of tears). Thank you to the entire team for your help!

My dog Violet service animal, had surgery here 8/20/26, and they didn't close her incision correct…read moreit formed a hematoma( a ball of blood) and ruptured which caused her to bleed out. Rushed her two a vet in Folsom they did amazing to help my dog. But she did end up dying today 8/21/26 due to the hematoma and blood clots and all the blood she lost. DO NOT TRUST THEM. I lost my service dog.

I switched from my 10 year vet that took care of my pets to Gold River. I read a lot of great…read morereviews about Gold River so I gave them a chance. I have had my four cats down there already to get them set up and determine a baseline for their health. I switched because there was too much turnover at the previous vet. Also the previous vet tried to upsell me which I didn't like a bit. And the prices were getting higher every month. Dr. Bindra is wonderful with the cats. He holds them and talks to them during the exam. Even my scaredy cat was calm with him. I was very impressed. I even had their claws clipped there and none of the cats got crazy about it. Gold River's pricing is phenomenal; half as what I was paying the other vet. I do recommend them if you are looking for a pet vet.

Dr. Bindra and his team are extremely compassionate, kind, and knowledgeable. All 3 of my kitties…read morehave been seen here but this review is especially for my most recent contacts with them for my sweet boy who I just had to put down. Dr. Bindra helped me for months with comfort care meds and offered many consultations when I needed to check in or ask questions. Then the inevitable came. I've never put a pet down before and they made the experience as respectful, peaceful, and calm as it could possibly be. Dr. Bindra is so loving and kind towards animals and truly understands the bond humans have with their fur babies. I am forever grateful to him and the rest of the team. Thank you for helping me send Jorge across the Rainbow Bridge with as much love and compassion as possible.

COME HERE FOR VET EMERGENCIES!!!! Our dog Moxie had to come…read morein for an emergency surgery for pyometra, which is an extremely deadly uterine infection. She went from perfectly healthy to on her death bed in two days... We went to two other vet clinics that charged outrageously and offered no payment plans or financial assistance. Her age disqualified her for any grants at UCD. There were no other treatment options- surgery or nothing, and I had already received an increase in my Care Credit limit specifically for this but didn't have enough after exam fees and diagnostics. We thought we were out of options. All Creatures SAVED HER LIFE! They were very fair and flexible as far as finances go and actually charged reasonable prices. Even more so, they offer a program called Cherry, which is basically a 'get now pay later' payment program. It's so simple and straightforward, and we literally got to choose exactly what the plan looks like. After running around with stress and anxiety, they were very quick with intake, and put her in surgery as soon as possible. The staff are SO ACCOMMODATING! The kindest and most understanding souls!!! We didn't want to leave her.. so we stayed. My fiancé requested to receive a call the second she comes out of surgery, and they let us come in immediately after even though it was the middle of the night. He stayed in the exam room and SLEPT on the floor with her while I slept in the car. Next morning she was supposed to be discharged but unfortunately had to stay all day to stabilize. And best believe we were there the entire time. They brought us refreshments and checked in on us regularly from 2am after surgery to 5pm when she was discharged. We bombarded the space the entire time and made home there as long as our girl was there. I know that's a little weird, but they did not care!! They were so kind and friendly, very understanding and genuinely compassionate. I wish they were not just an ER. We would love to come here for her primary care!

I am beyond heartbroken to share that my cat passed away under the care of Dr. Gill. This…read moreexperience was marked by medical mismanagement and a lack of transparent communication. Initial Negligence: Stitches were removed prematurely, leading to unnecessary complications. Mismanaged Treatment: After a diabetes diagnosis, Dr. Gill opted for an expensive, non-insulin medication despite my cat's visible decline. We then were told to wait two weeks before switching to insulin; by that point, his blood sugar was critically low (80) and he had stopped eating. After spending thousands, I was asked for an additional $600 for tests to "potentially" diagnose leukemia, only to be told to euthanize him moments later. It felt as though we were being milked for fees while our cat was dying. The lack of urgency and the questionable treatment plan lead me to believe this office is more interested in profit than animal welfare. Please protect your pets and go elsewhere.

This is my 2 year updated review. It took a while until I felt ok posting this but I am so grateful…read moreto them. My dog Bianca passed away a year ago due to complication with a pyometra, herniated disk, stage 3 CKD, adrenal tumor and heart murmur. She's a cancer survivor and was treated by the oncology department at VCA and was a frequent flyer at the emergency department, much to the dismay of us and probably all the staff who had to hear her complain yapping. It really took a hurricane of conditions to finally take away our girl because the VCA team were there all the time, finding out what was wrong, giving us treatment options and being so patient with not only us but with Bianca during her last months. I am so incredibly grateful to all the staff the vets, the front office staff, the technicians who welcomed Bianca back every time she came in and never made me feel like I was being neurotic for bringing her in all the time. Before we were referred to VCA after her oral cancer diagnosis, we were given an estimate of weeks, and with all the VCA's help, we got almost 2 more years with her. I have some stressful but fond memories of being in VCA referral center's lobby and honestly I think that's the best I could ask for. The staff were always so welcoming and I hope they know that Bianca appreciated them as well. Special thank you Dr. Schutte, Dr. Bowers, Dr. LoCicero, Dr. Fang for your continued care over the years and end of life care.

Extremely Disappointing Experience With Our Critically Ill Dog…read more My son brought our critically ill, 4-year-old beloved family dog to VCA hoping she would receive urgent, compassionate care. Instead, he was left sitting in the waiting area for approximately two hours before I finally called the front desk myself to ask how much longer it would be. We ultimately paid over $2,000 for her visit, which included IV treatment and bloodwor. The did X-ray that we did not feel was necessary given the circumstances. After that, we were told it would cost over $9,000 upfront to hospitalize her for three days, with no guarantee that her condition would improve. I understand that emergency veterinary medicine is expensive and that no veterinarian can guarantee an outcome. What was most upsetting was the overall experience during an incredibly frightening and emotional time for our family. We felt the veterinarian's communication was cold and lacked the compassion we desperately needed while our young dog was critically ill. The bright spot was the veterinary technician who took the time to explain Georgia's medications to us. She was kind, patient, and compassionate, and she is honestly the reason I am giving two stars instead of one. Based on our experience, I would not recommend VCA. It felt more like dealing with a large corporate pet-care operation than receiving the personal, compassionate care I expected for a critically ill member of our family. For the amount of money we were asked to spend, I expected far better communication, urgency, and compassion.

I've been a client of Citrus Heights Pet Hospital for over 10 years, and I couldn't be happier with…read morethe care my dog and cat have received. They have always been healthy, happy, and well cared for. I especially want to thank Dr. Zoe Wichman, who is wonderful with my cat. She is knowledgeable, caring, and truly takes the time to understand her patients. I highly recommend Citrus Heights Pet Hospital to anyone looking for compassionate and professional care for their pets!

I've been bringing my dogs here for awhile now, we followed them when they changed locations. We've…read moreseen them for preventative care as well as health concerns with my 13 year old Dexter. The staff is compassionate and helpful, Dr. Sloan is the one I recommend, she has personally called me several times to go over test results and is always supportive of any decision I want to make. Highly recommend bringing your fur babies here.

We had a great experience with Dave's dental procedure! Thank you to everyone for the excellent…read morecommunication and the wonderful care he received. We truly appreciate you all!

My GSD is a COVID baby (IYKYN). She's reactive with dogs hates being touched etc…read more. Every vet we have taken her to up until today has always muzzled her and have been scared of her. It really hasn't been a pleasant experience, until today! Right when we walked in the door they immediately brought me back to a room (they read the records :) and provided the best situation for my dogs temperament. This provides my dog less stress thus better behavior. Not only does this help my dog it helps them get through and exam that much easier and safe. Dr. Weaver and her amazing tech came in introduced themselves to me and my dog. The vet sat down got level with my dog and allowed her to get to know her. She met my dog where she was and provided her the opportunity for less stressful exam for everyone. I am just very thankful for Dr. Weaver and feel heard. I never felt the staff were "upselling" me. They provided a fair estimate for their specialty care. No hidden costs and no surprises. The front staff were incredibly professional and friendly. Not to mention they smiled genuinely! All today thank you for an amazing experience. You've taken so much stress off of my dog and myself! If you are still here.. yesterday I showed up for the appointment a day early (yep). They were so sweet about it and even said sorry (it was absolutely my fault). Kudos for being awesome. See you soon! Kacee and Kira

Rachele is absolutely amazing! I have been using her as a pet sitter for several at least 2 years…read moreand I know my shy cat is in great hands with her. From the moment she first came to my house and discussed her services I knew I was in great hands with her. As others have written she is wonderful with my cat, takes great care of him, although he is shy, he has taken to her. I would and have recommended her to anyone who is in need of a pet sitter.

Rachele took care of our 2 rabbits for a week like they were her own pets. She sent photos daily…read moreand even helped us get them on a better diet. They looked happy and healthy and were very well cared for. Rachele helped us have a relaxing vacation knowing our pets were in excellent hands 1000% recommend her services. Very reasonably priced and she is a caring sitter.

My dog Rudy has been going to Mather VCA under the care of Dr Johnson for nearly a decade and I…read morerecommend them wholeheartedly. We have Rudy on the pet plan for seniors with dental and pay about $150 a month. This plan has saved us THOUSANDS of dollars in care. He gets his teeth cleaned once a year and at 14 years old, he's only needed one tooth pulled and it wasn't because of decay, just due to him eating a bone he found on the ground. The team at VCA Mather have a very relaxing and calm environment and my Dog actually enjoys his visits.

Was sent a text notification that I had to book an appointment in order to fill my cat's…read moremedication. So I called to schedule an appointment and Regina, the receptionist, who sent me the text was very rude over the phone. She made it seem like I was bothering her by scheduling an appointment even though she texted me to schedule an appointment. No warm greeting, trying to figure out a date and time that worked for me seemed to piss her off even more. Is everything ok? Every experience I've had with the reception team has felt off putting.

I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

I am not blaming them for the death of my dog, but for the lack of action that resulted in my…read moresenior dog spending the last 14 hours of his life in agonizing pain. I've put off leaving this review because I didn't want to do it without being able to give the full story, but it's so painful to relive. I brought my senior dog in because he was vomiting repeatedly. No signs of pain, but the vomiting was very unusual. After testing, they told us he had pancreatitis, which is apparently very uncomfortable for dogs, but not deadly. They examined him and they gave him a shot of Panoquel (sorry if this is not spelled correctly) and when they brought him back from the medication they gave him, he seemed to be visibly in pain. He was whining and breathing weird. They said it was normal and a sign of the medication they gave him and that it would wear off in 6-8 hours. We brought him home and we were instructed to come back the following 2 days for 2 more injections of panoquel. He was completely out of it and seemed in pain, but we were made to believe it was from the medicine and that he would be okay after it wore off. 6 hours passes and he is still in pain, not even really conscious. Then 8 hours and by this time the urgent care center is closed. I called the nearest 24 hour emergency vet and was instructed to bring him in by a certain time if he was still not alert. He was not able to eat or drink or pee at all during this whole time and I knew something was wrong and that it was not just the medicine they gave him. We took him into the emergency vet where he was immediately admitted and ultimately where he spent his final day. He ended up passing there that night because the pain was far too much to get under control and despite their efforts, he was suffering. We said goodbye to him after him being completely fine and normal almost 1.5 days earlier. I was shocked and couldn't believe what had happened. I ended up sending an email to this Cameron Park Urgent Care and Surgery center because it was not sitting right with me that my dog spent his last day in pain in a hospital because of what I am calling a bad judgment call. Champ was 17 years old and had been seen here before. His records were on file for his heart condition and previous visits. He was old and his body had had enough which is why I am not holding them responsible for the fact that he is not here, but I do blame them for the fact that he died in pain in a hospital surrounded by strangers and hooked up to machines. His last day will haunt me forever. They responded to my email very kindly wanting to help me with my original request which was to refund the treatment because the treatment did not work. The assistant manager actually called me immediately to say how sorry she was and that they would definitely refund the amount I requested or a full refund, whatever I was comfortable with and so I did request a full refund at that point. No amount of money would bring my boy back, but an $1800 bill from this place on top of the ER bill was astronomical. They did refund me ~$620 for the treatment which I was and am still very grateful for. They didn't try to fight me, they agreed immediately. Where it gets weird is when the assistant offered the full refund, that must have just been her kindness speaking because the owner did not agree to it and neither did the dr, Dr. Natt. The owner flat out said he was not speaking to me because he "wasn't involved" and only was going to have the assistant deal with me. Dr. Natt was willing to speak with me, but requested that I return to the vet to speak with him so he could explain why they wouldn't agree to the refund, but there was no amount of money that was going to get me back inside that place that I had experienced that level of trauma. It wasn't worth it. I sent one final email to settle this without needing to leave this review, but they declined my request for a refund. I ended up disputing it with my bank and winning so I got my money back anyway. DO NOT COME HERE. Save yourself and your dog the pain. Go to a 24 hour vet! They sent us home and then closed for the evening and we were forced to go somewhere else anyway. Go somewhere else from the beginning!