My washer broke down and while waiting for a new one to be delivered I stopped in here to wash all…read moremy clothes that were building up while I had no working washing machine. The place was very clean, the attendant very helpful, and I was in and out in under 2 hours! I recommend this place for sure!

Clean, affordable , great staff. Busy on weekends. Parking in front or back. Free dryer.read more

Absolutely way overpriced for washing your clothes. The large load is $17 for one load. The medium…read moreload is $16 for one load. And the small washers are $9 per load and I mean extra small washers. The washers do not work well at all. The only thing good about the place is the dryers are good priced and they work very good. I would not take my clothes here again for washing.​

Good laundromat and everyone was helpful, And the machines were clean with a well lit area.read more

I recently stopped by Wash Wave a new coin operated laundromat to wash a few large comforters. They…read moreoffer a variety of non-agitator style washing machines so your clothes do not get ruined. The washer sizes range from small to accommodate small loads to extra large that could fit large comforters and pillows. They also offer two different dryers sizes which include regular and extra large, they are reverse spin dryers so your clothes dry faster than other brands. All machines are coin operated, but no need to worry if you do not have cash or coins because there is an ATM, bill breaker, and coin dispenser machine on the premises. The facility has all brand new machines and is very clean and the staff is very helpful and attentive. They have detergents, bleach, fabric softeners, dryers sheets, and stain removers available for purchase if you happen to forget yours at home. The laundromat has several large screened tvs to keep you entertained while doing your laundry. And is adorned with dozens of live plants which I felt was a great touch! I highly recommend stopping by to do your laundry or utilizing their drop off laundry service. Wash. Dry. Fold. Repeat at Wash Wave!

Excellent pick up and drop off service. You can get it done…read moresame day or have it delivered the next day. I missed a pick up and they allowed me to reschedule which inteuly appreciate. I use my own detergent, fabric softener and dryer sheets because I have skin allergies.

I had two bags of laundry scheduled to be picked up. No problem, paying for wash, dry and fold. I…read moredid realize there were a lot of clothes though it was scheduled on line to pick up the next night. On my way home from work, I stopped in to pick them up. The woman said they were are washed and dried, but not yet folded. So, I gave them an extra day. The next day I went to my first job and then went to my second. I was thinking it would give them time. I could save them a trip for delivery and just pick them up. I decided to go during my break. To my surprise, the clothes were folded very poorly, socks and underwear were just thrown in a bag, some folded, some not. I will NEVER drop my laundry with this place again. The clothes that were folded, nothing was folded evenly. Dress shirts were sloppily folded as were most of the pants. Definitely a large waste of money on that one. I will continue to use my old laundry mat.

Nice ppl, timely and very helpful. I wld recommend this service. They helped me load my car bc it…read morewas very heavy.

I like this laundromat in that the equipment is all new, it is not usually crowded, the staff is…read morereally nice, it is (IMPORTANT) well-air conditioned (I am a winter girl and I strongly dislike the summer and the heat) -- but there is one MAJOR issue with it -- no matter what washer I use there -- and I have sensitive skin and use unscented, dye-free detergent, and my clothes always come out smelling like weird perfume. I've actually been unable to get the smell OUT of some clothes so I stopped going there, because it smells like old lady perfume or something and is strong. Once, I did my sheets there and had to re-do them all, because my bed smelled like a herd of old ladies or weird white ladies with bad taste from department stores were sleeping in it. I used to always go to the other one on Main Ave. -- which has a severe lack of washers because the staff uses them and does not care if there are none for customers and will let stuff sit in dryers for a considerable amount of time, even if people are waiting to use them. They suggested East Ave, and like I said, great facility, great people, but I don't understand the perfume smell. If it happened once, I'd not complain -- but it happened more than once, and I really don't like the time waste of doing laundry as it is, so having to do it twice is just painful to me. Maybe they'll look into it. I know I have a bit of a wolf nose, but it IS strong and my husband noticed it, too, since I never smell like old white lady.

I never use a laundry mat service but I had to wash a comforter too large for my machine. I took it…read moreto this business and it was a great experience. Elaine (who works there) was super helpful, she showed me how to use the machines properly and was super friendly. I give her customer service rating an A+++++++ this laundry mat was reasonably priced for what I needed and will now be using this establishment once a month.

Very happy with the girls taking care of the place and the new owner looks like she's gonna be…read morefantastic. No complaints about Super Suds Laundromat

This is one of the worst Laundrymats in Waterbury! The dryers are so gross! The washers are slow…read moreand breakdown ...All the time! How can it possibly take anyone 4.5 hours to do 3 loads of laundry!! Well guess what I was the luckiest person at the laundrymat! All 3 of my washers had a problem, so yes it took ME those 4.5 hours!! Ahhh I could only mutter under my breath as I wished these washers (& my pain) would come to an end!! I knew this place sucked but I procrastinated on my laundry and this was the outcome!!! My downy never reached the clothes so nope no soft sheets, socks, or shirts for me! Rough & scratchy is how I have to wear my clothes this week!! I did give it 2 stars because there's a game machine I played and won 10.00!! So I was only about 8.00 in the hole walking out! Someone please remind me to do laundry during the day so I don't have to painfully go to the only 24 hour Laundrymat in Waterbury!!

October 11th 2016 11:10am This is the dirtiest and unkempt…read morelaundromat I've ever been to, if I could give them ZERO stars I would. Their dryers are not inspected on a regular. I spent over 20 dollars to wash my clothes only to have my sheets be dried with gum. Their dryers have ruined my sheets. I go up to the counter to ask what they can do about it they said nothing. I even asked for at least a free wash since the gum came from their dryers, I was told nope. I bet you're wondering how do you know the gum wasn't from you? I'll tell you how I know I separated all of my sheets by sets and one set came out of the dryer with gum all over it. Everything else that I dried in the other dryers came out fine. I even had to stop another customer from putting her clothes on the dryer. I even had to go back up to the counter to ask the lady working to put a warning or an out of order sign on the dryer. (Dryer number 40 btw) I really shouldn't have had to do this. It should have been the first thing the woman working should have done the moment I told her. Don't waste your money here because they definitely don't care about the customers who spend their hard earned cash here. Also customer service are RUDE.

So this is my first time reviewing a laundromat…read more Okay, so I chose this laundromat because it was the closest one to my storage unit over on Captain Neville Road and it was time to take some of my stuff out of there. After coming here today, I just want to gather my thoughts because I do think there's plenty that needs to be said here that I don't think has been talked about. So upon entering, you're greeted by staff there. The guy who helped me was actually pretty helpful as this was my first time to this laundromat. In fact, I hadn't even been to a laundromat in over 10 years (maybe early 2010's was my last time going before today?), so it was definitely a learning experience anew. You are given a card that you pay $2 for, and then the rest you can use as a reloadable laundry card. You also get laundry detergent from this vending machine they have in there, and choosing a washer is easy as long as you know how big the load of laundry you're washing is. There's also drying you can use for free as long as you get a wash in. Guy walked me through it so that I could easily understand how to use these things. So before I say anything else, I do want to point out some things I think could be improved on. So I had noticed when I was there that there was a large swath of dryers that were out of order. Thankfully there were still enough that I could easily choose my dryer after my wash was done, but don't try to bring your extended family and your manager's manager here. The last four dryers were marked occupied which is something I don't remember ever seeing in a laundromat before. Even though you have the detergent machine working, other vending machines were out of service, and some things looked like they were taking up space inside the place. For an example I've seen myself, if you are going to have an ice cream vending machine in there, could you have that functioning so people who want that kind of ice cream can have it? Same with the arcade machines they had between the washers and dryers. I'm also going to mention that if you need to charge your cell phone, forget about doing it here because I couldn't find a place to have that done. Good thing I brought a power bank with me or I would have had my battery die right there and then. But that's not to say this place is bad. It's really not as bad as the 1-star reviews before my review say. It's a bit pricey, but it does get the job done, and, again, we have the free dry here. You get to keep the card given to you, so the initial $2 you have to pay for the card is a one-time payment if you're smart and keep good track of it. While charging your phone might be out of the question, you can still keep yourself occupied in other ways. There is a TV you can watch as you wait on your clothes. You also have a place to fold your clothes if you so wish to so, and if TV ain't your thing, you can actually go to the bookshelf in the corner and take a book to read. Another thing I like is that if you are wishing to get rid of some clothes but feel others could use your unwanted clothes, there is a clothing drop that is just outside the strip mall this is located on (I actually did this and will do it again as I clean out my storage unit). While I will probably not be a customer here for the long-term, I do appreciate having this here. Just fix the place a little so that it looks more presentable and you have a good laundromat.

always friendly people to help us in topkat in wtby on lakewood road. This morning my husband ask…read morethe helped could he show my wife how to put money on the card. He said why don't you help her before you go. My husband said why are you being a ass hole The helper said to me you people need to comprehend and learn how to do it. Can't you read. what a rude person. I said I was going file a complaint. Go ahead. Here is the number. Never had a rude person, that lazy and act like that

I never knew that this was in Watertown for 30+ years. I was driving down to Seymour and Ansonia to…read morego to the Laundromat because Woodbury doesn't have one anymore. Mary was a charmer the owner.

Great neighborhood laundromat... The owner Donna is always there with a smile on her face. 5read more