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Blue Cascade Laundry Center

5.0 (1 review)

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9 months ago

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Great American Laundromat - Here ya go

Great American Laundromat

(2 reviews)

$$

October 11th 2016 11:10am This is the dirtiest and unkempt…read morelaundromat I've ever been to, if I could give them ZERO stars I would. Their dryers are not inspected on a regular. I spent over 20 dollars to wash my clothes only to have my sheets be dried with gum. Their dryers have ruined my sheets. I go up to the counter to ask what they can do about it they said nothing. I even asked for at least a free wash since the gum came from their dryers, I was told nope. I bet you're wondering how do you know the gum wasn't from you? I'll tell you how I know I separated all of my sheets by sets and one set came out of the dryer with gum all over it. Everything else that I dried in the other dryers came out fine. I even had to stop another customer from putting her clothes on the dryer. I even had to go back up to the counter to ask the lady working to put a warning or an out of order sign on the dryer. (Dryer number 40 btw) I really shouldn't have had to do this. It should have been the first thing the woman working should have done the moment I told her. Don't waste your money here because they definitely don't care about the customers who spend their hard earned cash here. Also customer service are RUDE.

This is one of the worst Laundrymats in Waterbury! The dryers are so gross! The washers are slow…read moreand breakdown ...All the time! How can it possibly take anyone 4.5 hours to do 3 loads of laundry!! Well guess what I was the luckiest person at the laundrymat! All 3 of my washers had a problem, so yes it took ME those 4.5 hours!! Ahhh I could only mutter under my breath as I wished these washers (& my pain) would come to an end!! I knew this place sucked but I procrastinated on my laundry and this was the outcome!!! My downy never reached the clothes so nope no soft sheets, socks, or shirts for me! Rough & scratchy is how I have to wear my clothes this week!! I did give it 2 stars because there's a game machine I played and won 10.00!! So I was only about 8.00 in the hole walking out! Someone please remind me to do laundry during the day so I don't have to painfully go to the only 24 hour Laundrymat in Waterbury!!

Top Kat Super Laundromat

Top Kat Super Laundromat

(6 reviews)

$$

always friendly people to help us in topkat in wtby on lakewood road. This morning my husband ask…read morethe helped could he show my wife how to put money on the card. He said why don't you help her before you go. My husband said why are you being a ass hole The helper said to me you people need to comprehend and learn how to do it. Can't you read. what a rude person. I said I was going file a complaint. Go ahead. Here is the number. Never had a rude person, that lazy and act like that

So this is my first time reviewing a laundromat…read more Okay, so I chose this laundromat because it was the closest one to my storage unit over on Captain Neville Road and it was time to take some of my stuff out of there. After coming here today, I just want to gather my thoughts because I do think there's plenty that needs to be said here that I don't think has been talked about. So upon entering, you're greeted by staff there. The guy who helped me was actually pretty helpful as this was my first time to this laundromat. In fact, I hadn't even been to a laundromat in over 10 years (maybe early 2010's was my last time going before today?), so it was definitely a learning experience anew. You are given a card that you pay $2 for, and then the rest you can use as a reloadable laundry card. You also get laundry detergent from this vending machine they have in there, and choosing a washer is easy as long as you know how big the load of laundry you're washing is. There's also drying you can use for free as long as you get a wash in. Guy walked me through it so that I could easily understand how to use these things. So before I say anything else, I do want to point out some things I think could be improved on. So I had noticed when I was there that there was a large swath of dryers that were out of order. Thankfully there were still enough that I could easily choose my dryer after my wash was done, but don't try to bring your extended family and your manager's manager here. The last four dryers were marked occupied which is something I don't remember ever seeing in a laundromat before. Even though you have the detergent machine working, other vending machines were out of service, and some things looked like they were taking up space inside the place. For an example I've seen myself, if you are going to have an ice cream vending machine in there, could you have that functioning so people who want that kind of ice cream can have it? Same with the arcade machines they had between the washers and dryers. I'm also going to mention that if you need to charge your cell phone, forget about doing it here because I couldn't find a place to have that done. Good thing I brought a power bank with me or I would have had my battery die right there and then. But that's not to say this place is bad. It's really not as bad as the 1-star reviews before my review say. It's a bit pricey, but it does get the job done, and, again, we have the free dry here. You get to keep the card given to you, so the initial $2 you have to pay for the card is a one-time payment if you're smart and keep good track of it. While charging your phone might be out of the question, you can still keep yourself occupied in other ways. There is a TV you can watch as you wait on your clothes. You also have a place to fold your clothes if you so wish to so, and if TV ain't your thing, you can actually go to the bookshelf in the corner and take a book to read. Another thing I like is that if you are wishing to get rid of some clothes but feel others could use your unwanted clothes, there is a clothing drop that is just outside the strip mall this is located on (I actually did this and will do it again as I clean out my storage unit). While I will probably not be a customer here for the long-term, I do appreciate having this here. Just fix the place a little so that it looks more presentable and you have a good laundromat.

Blue Cascade Laundry Center - laundromat - Updated May 2026

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