Outstanding service, the best carpet and floors company that I have used and I have been a home…read moreowner for 17 years. Thanks for all you do. Great customer service also. D. Sterling

I had paint that spilled on my carpet that I did a little research about to find the best approach…read more Which was to keep it wet until I could get a professional out to clean it. Called him out on the 4th Of July! He was out in 20 minutes. Service was great, carpet looks great, and his prices are very reasonable. Highly recommend.

Needed some repairs after a ceiling leak. They came in, dried everything, replaced the ceiling…read moredrywall and now everything looks good as new. Easy to work with, estimate was fair, responded quickly and the guys that came out were super nice. They even gave me tips on paint while they were here! Definitely recommend.

AA Flooring is amazing. I was impressed with their attention to detail, knowledge of floor…read morecoverings, quick response time, and friendly staff. I would not hesitate to recommend them for any of your floor covering needs.

We hired them to install vinyl in our basement. On the day of install didn't show because of a…read morebroken down truck. When they did show up, the said that we needed "additional material" that wasn't quoted. We later learned that this material is ALWAYS needed. The work was all done incorrectly, and now our floors look like there are bubbles and chunky material underneath them. The room has tongue and groove dark wood walls and the vinyl flooring was a "wood look." We paid them to replace the shoe molding, and they actually put in WHITE shoe molding with wood walls, baseboards and flooring. They then tried to act like that was acceptable, but were willing to change them. When they did come to change them, they removed the white but didn't bother to clean off all the white caulk. We had to get another contractor to do that. To fix the floors, we will have to completely move all of the furniture out and have them completely redone. For the upstairs of our home, we wanted to get a little shine to our hardwood floors that were in really good shape. After speaking with the salesman, we decided that the best option for us was to do a buff and a coat of polyurethane. We had just had some other construction work done, so the floors needed to be cleaned. I asked if I needed to have the floors cleaned, and he said no since they were gong to buff the floors. When I came to inspect the work after completion, there were large black shoe scuffs, dirt, and even a piece of red ribbon sealed underneath the polyurethane coating. It virtually looked like they had just put a coat of polyurethane on top of the floors without doing any cleaning or prep at al! It looks horrible! At first they tried to say that all of that was underneath the previous coating of polyurethane, but quickly had to back track when I reminded him that the previous work had been done a few years earlier by THEIR company. He then said that this is what you get when you do a buff and coat, and that that is why they really don't like to even do that process. Do you think he said that to me when he was selling the service?. He even explained the red ribbon and said that the buffer swirls things in the air and when they land it gets sealed over? Really? Do you think that he explained that to me BEFORE I had the work done? Plus, I know that the dirt and shoe scuffs would have come up. Now we are in the position to have to have all the floors completely sanded down and refinished, which will not only be expensive, but we will have to completely move all of our furniture out and we will have to move out, as well. All of this after having just moved in a few months ago! In addition to that, floors can only be sanded down so many times, so this will actually take some of the life from the floors needlessly, since they were in good shape to start with. All the floors in our home are ruined at this point. We tried everything to work it out with them...even offering for them to just refund our 50% deposit. . When my husband met with the owner, his only goal was to gouge us for more money, and even went as far as to say that he "had to make money." We have been left with no other alternative than to hire an attorney. This has been, by far, the worst experience we have ever had dealing with any contractor

Excellent service and flooring company. Stephen brought samples to our house twice to find a…read moreperfect match to our existing hardwood in the rest of the house, provided an affordable and competitive estimate that came right on point, set up a quick and convenient installation (completed in one day), and he addressed and fully resolved all the issues to ensure we were completely happy. Give this company a chance to show you why it's better to shop local and get the personal touch. We love our new floors! Thanks, Stephen!

I wrote a scathing review a year ago which somehow did not get posted. A year later my unsealed,…read moresanded (which I never asked for) grout is not only showing huge amounts of grossness, it's obvious the grout isn't neatly contained within the grout lines but has huge areas where it's on the tile. This was the only place I found the specific tile I was looking for and the owner said it would be a 2 week lead time which worked perfectly for a very tight schedule. After waiting a few days after the estimated installation time I contacted him and he said it would be another 2 weeks, or possibly a month. I had another tile installer who did a beautiful job in the kitchen and as soon as I said I could have the other installer pick up the materials I'd already purchased, somehow the owner found a way to make it happen the next day. I can only imagine he was scrapping the bottom of the barrel on subcontracted installers, and they were nice, showed up on time, worked hard, but they were very inexperienced. Their work was very sub-par with huge wavy lines at the edges, uneven tile setting, and I don't even know what they did with the floor in the shower area but it's thick, it's weird, and the trim is atrocious. The owner showed up halfway through the installation and mentioned that he'd sent me an email about a price increase. I hadn't seen it, would never have agreed to it, and not only that he never once contacted either me or my husband by phone to confirm. If I wasn't in such a time crunch I'd have thrown him off the jobsite right then and there. He's a liar and a weasel and has no control over the shoddy workmanship his subcontractors do. Look up Michal Battle if you want tile done right.

TLDR: If you don't hire this company to do your floors, you're missing out on the full potential of…read moreyour place. They're phenomenal, professional and genuinely care about your happiness and your experience. Hire them. Full Review: My experience with Flawless was absolutely spectacular. I recently purchased an industrial loft here in Atlanta that hadn't been treated particularly well over the last 20 years. The owners, rather than do anything with the floors, simply painted over them a multitude of times with various layers and colors of cheap acrylic wall paint. When I closed on the place, there were large patches of the paint on the floor that were peeling up (see pic) and leaving paint flakes all over one's feet, shoes...everything. My place used to be an old linen factory and I knew the concrete beneath the paint probably had some great character. I called Pam from Flawless and she was able to stop by, see my place and send me a quote the same day that I called. The quote by flawless was lower than the quotes I got from competitors and initial conversations with Pam showed me that she actually knew more about the process than the other folks that had stopped by to talk to me about how they would go about getting rid of the paint (side note: If your concrete floor has paint on it, pay Flawless to polish it off. Do NOT use one of the other companies that will pour toxic chemicals all over it to burn it off.). Because I wasn't moved into my place at the time and travel so much for work, finding a few consecutive days to do it was impossible for me, but Flawless accommodated my schedule perfectly, popping over for one day here and another day once I came back from that trip, fitting into MY schedule so that it could get done. The team was incredibly friendly and I genuinely enjoyed having them over and chatting with them in between passes with the machines. Pam, Melvin and the entire Flawless team went above and beyond to not only bring out the AWESOME character of my floors, but made sure to check in on my thoughts along the way and go above and beyond the call of duty to ensure I was nothing but overjoyed with the outcome, which I absolutely am. I have grand dreams for turning this loft out and making it a showstopper, and a big component of that was the floors, which Flawless executed to a degree I couldn't have possibly even expected. I can't recommend them enough.

They were great! Love supporting a family business. We decided to polish out interior slab for our…read morekitchen renovation and it turned out amazing. They adjusted to my availability and stayed late until it was done that night. Love the way it turned out, would hire them again for any other project

My communication with Mike was very good! Was able to book my service quickly. The floors look…read moregreat! My only issue was that the workers didn't show up on time. However, they were very friendly and did a good job. Love my floors!

I received the best service from these guys. They were very accommodating with my schedule and very…read moreflexible, we even moved the job up a week. They showed up and methodically got to work and had the job completed in two as we had discussed. I would highly recommend them for their professionalism, knowledge and expertise. If you're interested in having your floors epoxied look no further.

I reached out to a few contractors regarding fixing our sub flooring. Baxter Professional was one…read moreof the few to respond right away and help. We had already scheduled the repair with another company right before he was able to come out, so we didn't get to work with him this time. But his communication, knowledge and kindness was so appreciated that we'll definitely reach out again for any future flooring needs.

Had my basement floor done about 6 months ago. Mr Baxter himself came out and quoted me a price…read more Very nice, personable man. I would recommend this business to anybody and everybody!

The Dream Team replaced my downstairs carpet with vinyl flooring. They came early that morning and…read morecompleted the job the same day. This included them pulling up the carpet. I must add that they were very professional and courteous. I definitely will be using them again for future projects. They gave me a great price as well. -Tasha G

Roof repair, painting and topping for patio. Mr. Davis did an awesome job. The service was good and…read moreit didn't take dayyys. He works pretty fast but yet gets the job done.