Lionel takes his time to give you a wonderful haircut. He also gives you tips for styling your new…read morehaircut. I would definitely recommend.

Finally found a stylest I'm happy with. Lionel listened to exactly what I've been asking for but…read morecould never get with other stylists in the area. I highly recommend him and will send anyone of my friends his way if they are looking for a great stylist.

Where do I start?…read more Amazing hotel with a great spa. Friendly staff as well as knowledgeable. They didn't skip on anything. My friends (7 of us) visited the spa for a couple of services. We were very pleased with everything. I especially have to brag on my masseuse Matt. I've been dealing with upper arm pain for about 10 months. I've even been to another masseuse and I have received very little relief. Matt worked on my "locked" muscle and I'm almost back to normal. I literally slept with my arm under my pillow for the 1st time in months NO PAIN Give this spot a try. Can't wait to go back.

Whenever I am in desperate need of a massage and cant get in with my normal person I book here…read more I've never gotten a good massage the many times I have been here. They don't feel like they're working on your body it only feels like they rub you with lotion for an hour. Ive also told them many times to not get the oil in my hair and they do every time.

I love my hair very pretty . Wonderful place for your hair care needs. Friendly atmosphereread more

I really wanted to have a good experience here, but unfortunately I left very disappointed with my…read morecolor service. I paid over $300, plus a tip, and after getting home and seeing my hair in normal lighting, my roots looked very gold/yellow with a noticeable line where the color did not blend into the rest of my hair. I reached out right away, sent photos, and explained my concerns. The initial suggestion was that additional highlighting may be needed, and I was also told that an assistant could highlight it. After the original result and that proposed correction, I no longer felt comfortable having more chemical work done at the same salon and decided to get another professional opinion. I asked for at least a partial refund since I now have to pay another salon to assess and correct the color, but the salon declined because I did not return for an in-person reassessment. I understand businesses have policies, but as a client, I also think it is reasonable not to feel comfortable returning for additional chemical services after losing confidence in the result and proposed correction. I'm sharing this so others can make an informed decision. I would recommend taking clear before/after photos, asking exactly who will be performing each step of the service, and clarifying the salon's refund/correction policy before booking. I would also recommend asking for a full price breakdown before any service begins. I was not given the full pricing until I checked out, which added to the frustration.

I LOVE THE ROUGE SALON & GALLERY! I recently moved to…read moreKingsport and was looking for a new hairdresser. I cannot say enough great things about Rebecca Smith, the owner and her friendly professional staff. She is so beautiful inside and out, as you will also see for yourself. She is well experienced, up to date in color, hair cuts and style. She is very personable, professional & funny too! Her goal is to make you happy and to keep you as a lifelong client...in which I am now just that! My first visit to Rebecca was in December, 2019. She cut my hair in a very cute, easy to manage style that she recommended, which she cut far above better than my prior hairdresser in Washington DC had ever done. I recently went back to Rebecca, June 2020 for highlights after her salon had been closed due to the COVID-19 lock down. I was greeted at locked door, by her friendly receptionist, Jenna. I had my temperature taken, given a mask and then seated at Rebecca's station chair that was sanitized before me sitting down. She first took her time discussing my hair color, my wants, likes and the color shades she professionally recommended for me and she did so as if I were her only appointment or client. She did just what I wanted and I was very pleased. She brought back my natural blonde hair color, just as I wanted. After I left I was back & forth on maybe wanting a few more highlights added. So I called a couple of days later to make an appointment to have more added. She was very happy to do so. She WOULD NOT let me pay her for having them added. She was adamant on getting the color right to my satisfaction. She went well above and beyond! Thank you very much for all you did for me, Rebecca. I LOVE MY HAIR and YOU! YOU ROCK, REBECCA!!!

Excellent service and they got me right in. Nice atmosphere. The girl Lauren listened to exactly…read morewhat I wanted, she was super down to earth and she did a phenomenal job. Product she used on me smells amazing too I'll definitely be back

Fantastic hair color by Chelsie - fully understood what I wanted and exceeded my expectations. Did…read morethe foliage and root shadow. Highly recommend this stylist. Will be back very soon!

Mercy is an awesome hairstylist and she has been doing my hair for years. She does a great job. So…read moreI would recommend her to take care of all of your hair needs.

I feel like I hit the lottery of hairstylist!!!! Stacey is AMAZING!! She is the best hairdresser I…read morehave ever seen, she is very talented. I was able to get a quick appointment with her for all over highlights. My hair looks amazing, smells wonderful and it feels fantastic! She listened to my requests and recommended products for my hair that are wonderful! She is the sweetest person ever. I will be seeing Stacey for all my hair needs! Highly recommended!

Stopped in while visiting in Johnson City and had Stacey create some blonde highlights. She did an…read moreamazing job and really listened to what I was wanting. 100% recommend!

After hearing wonders about the devacurl world, I decided to invest in a deva cut. I discovered…read moreTaylor Way through a coworker and made my appointment. I had no idea what to expect, but I was so excited. What an experience it was! I have never had a stylist be as in depth and knowledgable about my hair type, as Taylor. She explained every step and technique, so that I would be able to recreate the look. Now, come on, what stylist does that?! I kept thinking "wow, I had no idea how to care for natural curls." I'm so thankful that I took the plunge to begin my curly haired journey, and I'm so thankful that I chose Taylor.

I was lied to about booking last appointment and not wearing a mask. Taylor Way of Crop Hair Studio…read moreallowed me to get my sons hair cut in March 2021 and was not required to wear a mask. She said if I booked the last appointment that I would not have to. I booked for daughters hair appointment(for June 1, 2021)and she refused to allow us in without a mask even with exception. She said she never heard of an exception before. This was the worst experience ever. Taylor showed zero customer service. I'm also not sure if she was discriminating due to race. She is the one who told me to book last appointment and not have to wear a mask. She said since March 2021 rules are more strict. I told her that is not true. Mask rules have been eased since March. She said she was in fear of having her business shut down. I told her there are exceptions to mask and she is the one who told me it was OK when I booked. Very odd behavior by an owner of salon. She needs to be educated to not lie to customers.

I just felt that they didn't take me seriously when I was looking for a wig. I'm in plays, and they…read moresuggested Halloween Express. The plays I'm in are important to me. They're twice a yr and have 12 shows each time. I play the matriarch of a family so I need a certain type of wig. I want a good wig. I went home and worked on my expensive wig I previously bought 3 yrs ago somewhere else, that I thought needed replacing, but it came back to life! Yay! I'm glad I didn't spend the money. I gave one star because I felt insulted and not taken seriously. They also talked down to me like they were doing me a favor for having wigs to begin with. Customer repor was a one star. Now if you need a wig, they've got lots of them. I do want to say that! You might get lucky and get someone nice to help you. But two times, I have not

Best customer service ever! Kaitlyn took her time to help me pick out two beautiful wigs. Thank you…read moreso much