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    Blow's Sew-N-Vac

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Blow's Sew-N-Vac

    Appliance repair

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    Rigels

    Rigels

    (18 reviews)

    Bought a $12K Wolf range from them 4 months ago. I live about an hour away from Moorhead, but Todd…read moresaid no problem, they do a lot of business with out of towners. Within 3 weeks, I had a problem with the range, so I called their service dept to report issue. They said they would get me on their schedule, but only had one person for all out-state repairs, so would let me know when they could come. Guy came about 3 weeks later and said it was probably the control panel and replaced it. A couple weeks later, the same problem I had started happening again, only this time my oven completely quit working. I called Rigels service department again, and he took the info and said someone would get back with me on when they could get it fixed. I waited a couple days with no response so called again. This time, I spoke to the most condescending woman I have ever dealt with in my life. When I told her I was incredibly frustrated as they did not fix my oven and now the problem was worse as it was not working at all, she told me that I needed to just settle down, and implied it might not have been fixed correctly because I didn't give them enough information originally. She then said she would get a work order put together and send someone out when they could. I asked if she had any idea when that would be. She said maybe 3weeks, but told me I did NOT need to call them back as they would let ME know once they can send someone out. I ended up contacting Fergus Home and Hardware for my warranty repair. (Highly recommend them!! So professional and nice to deal with) and they had the problem diagnosed (bad relay board) and repaired in less than 2 weeks. It has been a month since I was told by Rigels I did not need to call them back and I still have not heard from them. Maybe if you live in Moorhead or Fargo, you will do okay dealing with them, but if you live outside the metro area, be advised if your appliance has any issues, Rigels does not seem to care about customer service.

    Item purchased, paid for and never delivered. I could never recommend this business. Difficult to…read moreimagine how a company can stay in business operating like this.

    Blow's Sew-N-Vac - homeappliancerepair - Updated May 2026

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