Tony is amazing and provided absolutely top-quality service. Extremely friendly, fast, and…read moreprofessional. Great vibe and excellent experience overall. If you are in San Juan, you definitely have to come get your hair done here. Much better, super helpful, and highly recommend.

I am staying just around the corner from the salon and wanted a pedicure. The service was very good…read moreand the staff are lovely. My Spanish is limited but we all managed to communicate. I was offered beverages (an excellent coffee) and even served some dessert one of the employees had brought. I found the treatment was very well done; a great deal of attention to removing dead skin, calluses, etc. Lots of moisturizing. A week later my feet still feel "just done". The salon is spotlessly clean, too. I would go back (may pop in for a manicure before I head home...) and definitely would recommend this salon.

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

I'm from out of town and got in with Maribel B. She's fabulous. Did this through our hotel Condado…read moreVanderbilt concierge. She was so friendly and professional. Not everyone knows how to cut or style my hair. She exemplifies excellence. Highly recommend her if you are looking for a great stylist. Get an appt now! Happy Client!!!! Services I received were a root touch up, cut, blow out and style. Maribel is top notch.

Amazing and very professional! I loved this Salon...everyone…read moreis very friendly, attentive and very professional. Kayli and Samuel helped me with my color, cut and style. They are truly amazing and i came out of there super satisfied . I highly recommend it!

OM Studio is near our hotel, came here to do my hair for the wedding, nothing crazy, doing the…read morenatural curl look. I asked for wash and style. Naomi was great! She recommended a hair mask so i did that after the wash, and then she went straight to applying products, curling ad diffusing. I love the way it came out! Naomi is absolutely wonderful! Check out the definition of my mane. My curlies.. if in PR, try this place and ask for Naomi. She takes her time, answers questions and knows how to work our texture.

5 Estrellas Soy…read morecliente leal del estudio OM y Shai es mi estilista de confianza! Su personalidad cálida y talento excepcional hacen que cada experiencia sea inolvidable. Desde 2021, Shai me ha brindado resultados excelentes. Mis rizos lucen espectaculares, saludables y vibrantes, ¡incluso con reflejos! Recibo innumerables elogios. Vivo en Nueva York y viajo expresamente a Puerto Rico para recibir el experto cuidado de Shai. Después de una experiencia desafortunada en Ouidad Studio NYC (donde gasté cientos y me fui insatisfecho), Shai corrigió el error de color mientras preservaba mis rizos. ¡Los productos de OM Studio son increíbles! Mis artículos básicos diarios son la crema y gel Maranta Power Curl Enhancing. Shai y OM Studio superan expectativas. ____ I'm a devoted client of OM Studio, and Shai is my trusted stylist! Her warm personality and exceptional talent make every experience unforgettable. Since 2021, Shai has consistently delivered outstanding results. My curls look stunning, healthy, and vibrant, even with highlights! I receive countless compliments. Living in NYC, I fly to PR specifically for Shai's expertise. After a disappointing experience at Ouidad Studio NYC (where I spent hundreds and left unhappy), Shai corrected the color mishap while preserving my curls. OM Studio's products are amazing! My daily essentials are the Maranta Power Curl Enhancing Cream and Gel. Shai and OM Studio exceed expectations!

I usually come here for highlights and haircuts. Alexandra is very good and professional. Sometimes…read moreI've arrive without an appointment and she accommodates me without any problems. I've even brought my son here for haircuts every now and then.

Worst haircut of my life. She refused to do the bangs I asked for and instead gave me thick…read morebeautiful bangs on my left side and thin half bangs in the other side. No tapering to my hair. Instead I have a one inch wide blunt cut "layer" on one side of my face. The entire cut is blunt, needs blending, and is incredibly uneven. Stylist scrubbed my scalp like it had personally offended her, and yanked my hair around so bad I left with knots

Jorge and his team are amazing! I had a gala and called Jorge at the last minute looking for makeup…read moreand hairstyle. Jorge did not have his makeup tools that day, but said he can use the makeup I have in my purse. He is an absolute artist! I love his style and I was impressed of what he was able to do with basic makeup accessories. They also did a wonderful job with hair. Highly recommended!!!

Mallory did AMAZING. I would 100% make Mallory my nail tech if I lived in San Juan. If you are in…read morethe area and need your nails done go here! I was able to make a next day appointment that worked with my work schedule and I'm so happy I did. My nails got the refresher they needed!

This joint is AMAZING , upon arriving i was treated kindly . The building is beautiful and was only…read morea 5 min walk from our hotel . I received the shellac Pedicure & I ABSOLUTELY LOVE IT . Couldn't recommend this place enough!!!

This place turned my unprocessed black hair to platinum blonde in 8 hours. The change gave me a new…read morelife and I LOVE it. My stylist, Dana, was super sweet and took extreme care to ensure the least damage as possible. 2 months later and my hair still feels soft and strong. The ladies there are friendly. I was even offered a snack while the bleach was processing. So kind!

The girl that did my hair was great. However it's extremely over priced, and you are price gauged…read more All of dark color on already dark hair, cut and blow dry cost 200. They charged to shampoo the dye out of my hair, they charged a cut add on fee and a cut charge, and additional 40 for a blow dry (reasons for feeling price gauged). I did not even receive a full hair cut, only a shaping trim, with no layers. For the price I wouldn't go back.

"Sorry, I'll be 10 minutes late".....ok.... "sorryI, Can you come back in two…read morehours"...Ok....."sorry I can't make it". If you want to be kept waiting for three hours and then canceled, make an appointment with Albert. If you want a good haircut make an appointment with Victor. Oh, and Management couldn't muster the good manners to apologize.

I ended up paying 100% more mini $200 more for my current service that I have in the past. The…read morefolks at the front desk told me it was my lack of understanding. I'm not sure how or when this all changed but that was a hell of a lot of money. I will not be going back, despite the fact that the aesthetician is very good.