A great neighborhood Dry Cleaner. They do an excellent job…read moreand provide great customer service! I also had a dress custom fitted and I was very happy with the work. I will definitely be back!

I've been coming here for a number of years now. The service is always great. It is family owned…read moreand run. There is no better place to give your business for dry cleaning, laundry, etc..

This dry cleaners is major expensive. One pair of ladies and turtleneck sweater…read morecost $$$$33.00. I could have hand washed these items but I believe in supporting neighborhood businesses. Learned my costly lesson today.....ladies pants.....

Zero Stars $30 to hem a pair of target pants that cost $30…read morewhat a rip off The guy said fuck it

I have had my clothes dry cleaned here multiple times. They gave me a discount and left my clothes…read morelooking great. My clothes also smelled good. They offer good quality work. Pros: ll clean location ll competitive prices ll a lot of parking space ll good area ll your clothes will be clean ll they take care of your items ll reliable Thank you David for helping me today!

Brenda is very patient and helpful. Decent prices, I recommend! Will be coming back soon.read more

Ari is genuinely the best dry cleaner I've had! He's very reasonable with his pricing and turn…read morearound time. He's been able to help with tailoring on top of dry cleaning services. I would highly recommend if you need someone in the area.

I love this cleaners they are so nice and really gets the job done. We had a jersey cleaned there…read moreand it was white and had alot of stains and he got them out no problem and the price was so good! Best prices period for cleaners!

Expect incredibly slow service and an absolute lack of basic security protocols. My mother dropped…read moreoff a suede jacket, and the employee took the item without ever giving her a receipt or a claim slip, stating they just had to check if they could process it. later, they called back and said they would not be able to. When we went to pick it up, we had to wait at an empty front counter for five minutes just for someone to finally bother coming out from the back. To make matters worse, the jacket was sitting out completely exposed on the open counter instead of being safely hung up. The employee handed it over to me without checking a slip or verifying my identity first. She then panicked, ran outside after me, and started pestering me for names because she realized she had completely bypassed their own tracking loop, never gave my mom a slip in the first place, and had no paper trail. Thankfully, the jacket wasn't lost or damaged, but the sheer laziness, lack of organization, and terrible security means I will never trust this business with my clothing again. Proceed with caution if you bring any high-value items here.

I brought 2 pairs of pants for alterations before leaving on 10 day trip. They were ready when they…read morehad advised. Just got home and tried both items on. Now I have an idea what it must feel like to have clothes made for you. The fit is so absolutely perfect. Such luxury from simple pants, they just feel so great. I highly recommend this business, everyone was so friendly and helpful. But the tailor does beautiful excellent work.

I've been coming to Shane Cleaners for about 5 months now and I can confidently say I recommend…read morethis place. I've had some pieces dry cleaned and others needed alternations. All times I've been very satisfied with the quality and prices. Plus the customer service has always been great & friendly!

These people lost my business, since Daisy left this place became messy and who ever is in charge…read moredoesn't know how to do its job. The DELAYS here are TOTALLY UNREASONABLE as I had to wait 3 weeks to clean 3 outdoor pads cover and after 1 month the "owner" Adam (not even sure he is) couldn't even provide me with a timeframe to get my outdoor cushions redone with alteration!!! These people are or on holiday or don't wanna work!! They also asked me to go myself to downtown to get the fabric and do their job because they are too lazy to do so!!! Adam said "oh she already went 2 weeks ago we don't know when she'll go back we don't have a time frame for you" so I had to follow up constantly with Adam to get updated and even when he had updates he was keeping me posted!! Never tell them you are not in a rush because they will take FULL ADVANTAGE of it and will just completely forget about you!! A SHAME! I was a long term customer but they take 1 freaking week to reach out to 1 person on the phone like it was a super complicated thing to do!!! Don't waste your time, not worth it. Bad work ethic, ridiculous delays. Adam also never apologized for the inconvenience he caused with just not knowing if the delay would take 3 other weeks or 6 months! Instead of pushing and managing his employees he ask the customers to do their job!!! Also after being rude and insolent with such attitude with me please see in the screenshots below how patient I have been but after 1 month yes client loose patience therefore your business looses its clientele. NOT WORTH IT save your time money and energy and go ELSEWHERE!

This review is for complex alterations only. To be clear, they are good people. Skills are probably…read morefine for basic hemming. I made the mistake of asking for a relatively complex job on an expensive gown. They did their best but they should've declined the job, and I should've changed directions after the intake. Ultimately, they botched the job, and I went home in tears with a dress that they also unintentionally snagged by accidentally stapling the receipt to the dress itself. The dress also needed a heavy duty dry cleaning (from a different cleaner) afterwards from the odors in the shop. I do feel for them because it was super hot out and the shop is west-facing in the sun. It's not an easy job, I know. But I personally would recommend you try them for services that they are more used to, not complex dress/gown alterations.

The service amazing! The lady at the front amazing! She's so sweet and has so much patience. I've…read moreseen when rude customers come in and no matter what she always keeps her calm. Their work is absolutely incredible, the tailor lady works so hard and you can tell by the way you receive the clothes. I recommend this place, I will absolutely keep coming, 100%.

I had a fantastic experience here! I brought in my jacket needing a fast turnaround for tailoring,…read moreand they did a spectacular job. Not only was the service incredibly quick, but the pricing was also reasonable and fair. The staff was professional, efficient, and welcoming from start to finish. My jacket looks brand new. I will definitely be bringing my clothes back here and highly recommend them to anyone looking for quality dry cleaning and great customer service!

I've been coming to this alteration shop for a while and have even brought family members here, so…read moreI was genuinely disappointed by this experience. I had a wedding to attend in Mexico and brought my dress in to have it altered. There was a long piece of fabric hanging down the front/middle of the dress that needed to be hemmed, along with the rest of the dress. I paid upfront, as I always have, and never had an issue with paying their prices because I've been a repeat customer. Unfortunately, when I was in Mexico getting ready for the wedding, I was steaming my dress and a needle that had been left inside the unhemmed piece of fabric went deep into my finger. The needles had apparently been left there to mark how much fabric needed to be removed--approximately six inches. Not only was the needle still in the dress, but that entire piece of fabric had never been hemmed. Because the alteration wasn't completed, I was literally tripping over the fabric throughout the wedding. I ultimately had to throw the fabric over my shoulder and wear the dress that way for the rest of the night, which completely changed the look of the dress I had paid to have altered. I immediately called the shop and explained what happened. Francesca asked me to send pictures and said she would call me back. I sent the pictures and followed up because I was literally on my way to the wedding and wanted to speak with someone before I had to leave. I never received a response. What happened afterward was honestly more upsetting than the alteration itself. I received a voicemail accusing me of basically trying to avoid paying for their work and saying that if I didn't want to pay, I should just say so. This made absolutely no sense because I had already paid upfront. I was also insulted and told that, as a Latina, I was making myself look bad. There were multiple personal insults in the voicemail. I eventually received another voicemail saying I could come get my money back and that, after looking at the pictures, she realized she had confused me with someone else. She explained that she had been very angry that day and had me confused with another customer. I understand that mistakes happen. What I cannot understand or excuse is treating a customer this way, especially a repeat customer who had already paid and was simply trying to address a legitimate problem. Whether she confused me with someone else or not, those things were said directly to me, and I should never have been spoken to that way. I did receive my refund, and at that point I simply wanted to leave the situation behind. I didn't want to sit there listening to excuses--I wanted my money back and to move on. When I went in to get my refund, I was told that she was giving me my money back 'as a favor to me.' I don't consider refunding a customer for work that was not completed--and that resulted in an injury--to be a favor. I consider it the appropriate thing to do. For me, this wasn't just about a missed alteration. I was injured by a needle that was left in my dress, had to deal with an unfinished alteration at a wedding in another country, and then was personally insulted when I tried to bring the issue to their attention. I'm leaving this review because I think customers should know that mistakes can happen, but the way a business handles those mistakes matters just as much. After being a loyal customer and bringing family members here, this experience completely changed my opinion of the business.

Great customer service and Alla is super kind. Thank you so much will be returning again soon!read more

If I could give negative stars I would...I took my Calvin Klein jacket there to be cleaned..As I…read morewas traveling to Philadelphia where it's cold as hell and needed my complete coat.....when I dropped off my jacket there was a hood attached...when I went to pick it up my hood was gone. The wife tried to tell me I didn't bring it, first she wasn't there when I dropped it off, so I told her to shut up...I dealt with her husband who took the jacket...still trying to understand why they would even separate the two....I felt insulted that she kept trying to argue with me about a hood that I KNOW was attached to my jacket, then had the nerve to say it would cost $25 dollars...NOPE! Not paying for a service in which you lost part of my item...I politely picked up my jacket and credit card I proceeded to leave...NEVER WILL I EVER TAKE MY CLOTHES HERE AGAIN!!!

i needed a bridesmaid dress altered so i brought it in a month in advance and got it in three…read moreweeks! it was the perfect length and fit amazing! it was also not expensive at all for the service and Insi is the sweetest! i would definitely recommend her and will definitely be back for any future alterations i need!

Very happy with my alterations! 5 stars!…read more Insi is really sweet! I found her on Yelp and read her great reviews and they're true! Located in Chatsworth, she has a nice studio in her house. I dropped off 2 pants last week. One needed to be shortened and the other one (jeans) had a big hole in the crotch. I've had both pants for a long time. She said they would be ready in 7-10 days and she delivered on her promise. She does a great job! I would definitely recommend her! Prices are good/fair. Friendly service! I'm happy she saved my jeans and now I can wear my nice pants without them dragging on the floor :-) thanks Insi!