The clinic is clean and up to date. The staff are friendly and knowledgeable. The doctor is…read moreamazing! I would highly recommend her!

We set out on a road trip and were on the road an hour or so before we realized our baby ate…read moresomething from a yard on our morning walk and this vet got him in instantly... checked his blood and gave him fluids and we were on our way within and hour! My puppy came out happy and I could tell they treat their patients with kindness and respect! Have nothing but good wishes for this place!!!! Thank you for taking care of our baby dachshund!!!!

Very knowledgeable and friendly staff. We have had two seniors put to sleep in the arms of their…read moreloving care and they make this emotional process easy for their clients. I currently take my three pups there and the environment is very professional, caring and courteous. We have also kenneled our babies there on occasion. Only four stars because I like to be updated more but they have improved on that.

This is the only place I'll take my pets. The staff is welcoming, the facilities are clean and…read moretidy, all around the best bet clinic. I live in west Fort Worth and will sill make the drive for my dogs. Keep up the good work!

I have not been out to the ranch, but this is the ONLY place I have boarded my dog where he did not…read morereturn home with kennel cough! Sheila is very knowledgeable about dogs and actually pointed out a puppy skin condition to me that I didn't realize my dog had. Glad I have a good place to leave my pup now.

We have lived in several places in Texas and Waggin Tails is one of the best places we know about…read morefor boarding our dog. They have large individual kennels for each dog and every time we go there they are clean and do not smell. They also have a large area they use to exercise the dogs every day. The staff is very friendly, knowledgeable and caring. The rates are more than reasonable.

I took my two badly matted dogs in to Alyssa for the first time. I have used several other groomers…read morearound here and haven't found one that was amazing until now. My dogs look perfect! I had them shaved and there are no razor burns or scratches on either one of them. She did a beautiful job and I will be returning.

Our dog came home with theses spots and blood on his face and back. Not going back and do not…read morerecommend

Dr. Sterle & Megan have been caring for our little Frenchie's for the past two years, and they've…read morebeen absolutely amazing. What really says everything about them is that we happily make a one-hour trip just to see them--even though there are plenty of closer options available to us. From the very beginning, they've shown such genuine care, patience, and love for our dogs. They take the time to answer all our questions, never make us feel rushed, and always make sure our Frenchie's feel safe and comfortable. It's clear they truly care about both their patients and their owners. That kind of trust is hard to find, and they've completely won our hearts. We wouldn't think twice about making the drive every single time because we know our dogs are in the best hands possible.

A few weeks ago, I stated that once I was emotionally ready, I would file a formal complaint…read moreregarding the care my 8-year-old Great Dane, Baylen, received from Dr. Margaret Sterile at Pet Health Center in Decatur. I have now filed that complaint and have supporting documentation. On Thursday, December 12, 2024, Baylen, who had previously been healthy, became lethargic and developed blood in her urine. I contacted the veterinary office and spoke with Meghan Sterile. I explained my concerns and believed Baylen might have a UTI. Meghan suggested it could be a kidney infection but did not advise me to seek emergency care or ask additional questions that might have helped determine the severity of Baylen's condition. I brought Baylen to the clinic as scheduled. She was able to walk into the clinic on her own. Dr. Sterile examined her, took her temperature, and drew blood. She asked whether Baylen had received the Leptospirosis vaccine. When I said she had not, I was repeatedly questioned and made to feel negligent. Dr. Sterile quickly concluded that Baylen had Leptospirosis, told me she was contagious, and said I would be lucky if she survived the night. I was told Baylen had to remain at the clinic because she was considered zoonotic. I was not given the option to take her elsewhere, although the medical record later stated that I had been offered a referral. I begged for information about her treatment and asked to see her. I was eventually allowed to spend approximately 45 minutes with her, but I was not permitted to touch her. I was told she was contagious and that I could not return to see her before leaving. I was told that Meghan would be caring for Baylen throughout the night and that Baylen was doing well when I received a call at approximately 11:45 p.m. The next morning, around 8:10 a.m., I was told Baylen had become significantly less alert and needed to be transferred to a 24-hour emergency facility. I was never notified during the night that her condition had deteriorated. Had I known, I would have arranged an emergency transfer much earlier. I immediately transferred Baylen to VEG in Fort Worth. During the drive, Baylen appeared almost unresponsive. Approximately 20 minutes into the trip, she began crying and howling in severe pain. This was completely unlike her normal behavior, and I had never heard her make those sounds in her eight years of life. When we arrived at VEG, I was told within minutes that Baylen did **not** have Leptospirosis. Further examination, ultrasound, and testing determined that she was septic and suffering from a **spleen torsion and a ruptured uterus associated with pyometra**. By that point, her condition was too advanced for surgery, and she was unable to survive the procedures that might otherwise have saved her life. We were forced to make the heartbreaking decision to euthanize her. I believe Baylen's death could have been prevented if she had received a proper diagnosis and appropriate treatment when I first brought her to Dr. Sterile. I was later informed that the clinic did not have an in-house Leptospirosis test and that the test had to be sent out. To my knowledge, no confirmatory Leptospirosis testing was performed before Baylen was diagnosed and treated as though she had the disease. I also believe other diagnostic testing, including an ultrasound, should have been considered to determine the actual cause of her rapidly declining condition. I have concerns about inconsistencies in Baylen's medical records as well. The records state that I was offered a referral and that certain testing was performed, including a progesterone test, neither of which I recall occurring. I also have concerns about the timing and completeness of the chart notes. This is not my first concerning experience with Dr. Sterile. I previously had an incident involving my French Bulldog, Coco, who was heavily pregnant and approximately two weeks from her expected due date. Coco was brought in for an examination, but without consulting me about her breeding dates, progesterone testing, temperature, or other signs of labor or distress, Dr. Sterile performed an emergency C-section. The puppies were born prematurely and, despite extensive efforts to save them, all eventually died due to complications associated with being born too early. I have also witnessed other troubling incidents involving the care of puppies and believe there is a pattern of poor judgment, inadequate communication, failure to obtain informed consent, and insufficient diagnostic testing. I have reviewed other complaints and online reviews that raise similar concerns about Dr. Sterile's treatment of clients and animals, and I ask the Board to consider whether these complaints demonstrate a broader pattern. My grief over Baylen's death is immense. She was a beloved member of our family, and nothing can replace her. I believe Dr. Sterile and her staff failed to provide Baylen with appropriate care.

Love sister's grooming! They are always friendly and kind and wonderful to my dogs! I have standard…read morepoodles which I know are on the more difficult side to groom and they always come out amazing. I took my newest puppy in for her first little trim and they were patient with her. She came out looking fantastic and was happy. It was a great first experience!

First a few disclaimers; I am new to the area, I don't leave a lot of reviews, and I love my dog…read moremore than anything. All of that being said, I had some good recommendations for Sister's Grooming so I decided to drop in one day and check it out. The shop is clean and cute. The grooming area seemed clean but small. I chatted with the owner, Janette, for at least twenty minutes. I brought my dog in and my grandson was with me. I told her I was weary as my dog is really shy around strangers and has only been groomed two previous times. She assured me it would be fine. I made an appointment for 10am a few days later. The day of my appointment I show up a little before 10am and the first thing that shook me a little was that she had no memory of me. I'm not implying that I am so great she should remember me, but we had a lengthy conversation and I was just surprised. I ask her what time she thinks she will be done and she says 3-4pm as there were many appointments ahead of mine. I asked if they could just call me when they were ready for me because I knew that all those barking dogs and that tiny cage would upset my spoiled baby! She told me my dog would be fine but sure I could bring her back at noon. So I took her back at noon. She asked how I wanted her hair cut. She is a Chorkie but looks mostly like a yorkie. Her hair was just a little too long and I wanted her face cleaned up so I could see her eyes but not to take away the yorkie features. When I picked her up I 100% did not recognize her. She cut ALL of her facial hair, all her ears, and her entire body. Except she didn't trim the hair around her nails, and she looked very choppy and had long hairs here and there. It was awful. I paid and left, not saying anything because she can't bring her hair back. When I got home I got the scissors out to clean it up a little bit and to my dismay I found a pretty decent gouge out of her leg at the joint. Now, I understand mistakes happen but not telling the customer is not acceptable. I would not have left this review had it not been for that! I'm traumatized and I don't think I'll ever take her anywhere again. I hope this review saves somebody else from a bad experience.

Worth the drive from Azle, Vet Bill has been a steady presence with our fur kids. From routine…read moreheart worm, flea, allergy treatments, to surgery when one of our cats needed a tail amputation and diagnosing our other cat when he just stopped acting like himself! They can usually see us the same day or the next when we've called. They call when they say they will call with results and usually check on the animals after they've treated our fur kids.

Dr. McGee and staff are fantastic. Lucy has recently had her second orthopedic surgery with Dr…read more McGee and he is simply amazing. We drive an hour from mid-cities to see them and 100% well worth the trip every time! Thank you for loving our baby girl.

This place is just what my family has needed since moving to this area. To start, they can board…read moreyour dogs or cats for a reasonable cost. They will spay or neuter your animals for a good price. The building is pretty old, but it's nothing fancy. I will continue to take my animals here.

The folks at Plum Creek are truly special people. Dr. Cerratti and Jo (the assistant) are the…read morekindest and professional care givers and just down-home friendly. They have treated our full size Aussie for medical issues as well as boarding him while we get a weekend away. We could not be more pleased with the care he receives of our beloved Aussie. 5 stars. Please give them a try, you will be so pleased you did!