Took my Pomeranian, Fred, here to be groomed today and am very pleased with the results. I called…read moreyesterday and was a brand new customer but was able to get in today - yay! The woman I spoke to was very patient and answered all of my many questions relating to their practices, which I greatly appreciated. The shop is nice and clean. They have pet clothes and some dog decor (figurines) for sale among other items. There is a door separating the shop front from the grooming area in the back. I was able to see the kennels where Fred was to be kept while waiting for his turn. I prefer this to my dog being left out of a kennel while he waits for his turn. I just think it is safer. The kennels look kind of like what you see at a pet store - they have, what looks to be, plexiglass backing so you can see your dog from the counter. It's nice to be able to see what situation your dog is going into. The grooming area looked nice and clean. Nice and bright. I dropped Fred off at noon, filled out a bit of paperwork, then was given an estimated timeframe of two to three hours. I was able to pick Fred up 3.5 hours later, and he looked great! For $45 they bathed him, brushed him, trimmed/shaped his hair, handled his anal glands, cut his nails, cleaned his ears, and I believe they brushed his teeth. Fred looks great! He seemed to be in a good mood when I picked him up, too=) These ladies are very nice. They are thoughtful and conscientious. I got the impression that they take a great deal of pride in their business. I would not hesitate one bit to take my baby back =)

First a few disclaimers; I am new to the area, I don't leave a lot of reviews, and I love my dog…read moremore than anything. All of that being said, I had some good recommendations for Sister's Grooming so I decided to drop in one day and check it out. The shop is clean and cute. The grooming area seemed clean but small. I chatted with the owner, Janette, for at least twenty minutes. I brought my dog in and my grandson was with me. I told her I was weary as my dog is really shy around strangers and has only been groomed two previous times. She assured me it would be fine. I made an appointment for 10am a few days later. The day of my appointment I show up a little before 10am and the first thing that shook me a little was that she had no memory of me. I'm not implying that I am so great she should remember me, but we had a lengthy conversation and I was just surprised. I ask her what time she thinks she will be done and she says 3-4pm as there were many appointments ahead of mine. I asked if they could just call me when they were ready for me because I knew that all those barking dogs and that tiny cage would upset my spoiled baby! She told me my dog would be fine but sure I could bring her back at noon. So I took her back at noon. She asked how I wanted her hair cut. She is a Chorkie but looks mostly like a yorkie. Her hair was just a little too long and I wanted her face cleaned up so I could see her eyes but not to take away the yorkie features. When I picked her up I 100% did not recognize her. She cut ALL of her facial hair, all her ears, and her entire body. Except she didn't trim the hair around her nails, and she looked very choppy and had long hairs here and there. It was awful. I paid and left, not saying anything because she can't bring her hair back. When I got home I got the scissors out to clean it up a little bit and to my dismay I found a pretty decent gouge out of her leg at the joint. Now, I understand mistakes happen but not telling the customer is not acceptable. I would not have left this review had it not been for that! I'm traumatized and I don't think I'll ever take her anywhere again. I hope this review saves somebody else from a bad experience.

The front office staff and the techs are rude and condescending. They don't accept responsibility…read morefor anything and it's your problem. They don't smile, don't welcome you, just sit down until we call you. They are owned by a corporation and they say they don't know who it is. Yeah, right so there is no one to complain to so it's made right. The vets are fine but the others would rather you not even be there.

First off, I have never written a bad review let alone a review in general based on bad…read moreexperiences. Today we brought our fur babies to get their yearly shots/ wellness checks. Immediately right off the bat we were uncomfortable with the overwhelming feeling of unwelcome behavior from the vet staff. The receptionist said " what do yall want?", which we replied with "umm, we have appointments for our dogs to get their wellness checks" and she commented "take a seat". We proceeded to sit outside of the waiting rooms for more than 30 minutes when no one was occupying them. She then proceeded to say "it is time to weight your dogs" so we brought them over and she never once acknowledged the dogs, gave them pets, or helped try to make them feel comfortable. Then, were told to go into a waiting room where everything just spiraled. The vet tech came in and talked with us about prices and what we wanted to get versus what we didn't want to get (this is important stay with me). We ask for a itemized bill to be able to see how much everything costs (as this was our first time here) and the tally came to over 750 per dog, which is not bad with labs yet still steep. We then proceeded to go over what we didn't not need yet, as we would come back the following month for anything but the necessities that were currently needed. Everything seemed to be clear as day and understood so we thought it was going good so far. They then came to grab our year and a half old golden to get his nails trimmed and we heard them through the door talking about our dog saying " HOLD STILL" (yelling at him) as he was actively crying and yelping" when they returned our golden they stated multiple times that "maybe next time we should give him sedation/anxiety meds so he is calm" but we are against that due to how loopy it makes him for days on end but they never asked our opinion. Then, they grabbed our 6 year old border collie whom was actively refusing to go back with them, which he never did at the previous vet. I don't remember a time where I had to encourage one of my dogs to go with a vet at the doctor's office. After all the shots were completed the vet tech came in and stated "the doctor will be right with you". When she came in she didn't acknowledge our dogs much just went straight back to the medicating of our 1 and a half year old golden for nail care. She then proceeded to say, " by the way your golden got the flu shot by accident, the tech took it off on the computer but didn't take it out of the basket so I will comp it but I gave it to him. I am just curious... who doesn't double check medications or ASK if our dogs have allergies before GIVING THEM FOOD(during nail care/ shots as our border collie has a sensitive stomach)!!! She proceeded to tell us that she gave our golden shots in all four limbs (which he is now currently yelping and crying every time he moves) and I don't understand why they couldn't just do it in two. I really do not know what is going on up there we have heard good things from family members but now they lost our business between the rudeness/cold behavior right when we got there to the overwhelming feeling of being rushed and not cared about what so ever. I have never been so mad with an establishment due to the care of my dogs that we see as OUR children. It is sad to say I am beyond displeased and utterly disgusted.

I took my two badly matted dogs in to Alyssa for the first time. I have used several other groomers…read morearound here and haven't found one that was amazing until now. My dogs look perfect! I had them shaved and there are no razor burns or scratches on either one of them. She did a beautiful job and I will be returning.

Our dog came home with theses spots and blood on his face and back. Not going back and do not…read morerecommend

Awesome People and My Rusty boy was so happy there No stress !…read moreThey do great work and pricing so cheap compared to other places around.

I took my Lilly for her first grooming and bath since I have had her since she was 8 weeks old…read more She is now 3 1/2. She is a Pyrenees and I do brush her and she swims in our pond. She is a very sweet dog but I just couldn't keep up with all of her hair. I was apprehensive but took her, yesterday with instructions not to mess up her double coat. . . it keeps her warm and cool, as most Pyr owners know. When I picked her up, she was happy and pyrfect. She was laying in the middle of a bunch of happy, smaller pups. Her favorite thing in the world is to meet new friends. Bless you and thank you for the wonderful groom and cuddles from your family!

Each & every time we take our dogs here they come back looking like show stoppers! We won't go…read moreanywhere else.

From the owner: Every fur baby will be treated as a family member when they our brought to be groomed. As of right…read morenow I only work weekends because I work full time as a dog groomer during the week. I offer bathing, de-shedding, nail filing and trimming, teeth brushing, as well as full grooming services.

Grooming with the Heart groomed my yellow lab and my black lab. My yellow lab is 10 years old and…read moredoesn't get around too well anymore but Kate (the groomer and owner) was very patient and careful with her. My black lab is still young and crazy but Kate easily kept up with her and groomed her perfectly. My dogs were very well cared for, she was very patient with them and they looked beautiful after they were groomed! She even took the time to de-shed my old yellow lab. Very professional and quality service, I highly recommend!

From the owner: Grooming With Heart, LLC is a Mobile Groomer that will visit your home and groom your Fur Babies!…read more We visit certain areas around Springtown, Texas. Please call for information, availability and pricing. Things that can be provided are shampoos, conditioners, force dry, blueberry facials, ear cleaning, breath spray, nail trim, trims and cuts, finishing and lots of attention and love! Each fur baby has my undivided attention as I only groom one at a time in my mobile trailer. Special requests are welcomed and will be discussed with you. Each dog is individual and treated that way. Please contact me if you have any questions. I would love to groom your dog!

They always take such good care of my fur baby! Kobe has been going to them his whole life and he…read moreloves the pamper treatment he gets! We even moved an hour away from Denton and still come here to get him groomed by this amazing team!!

Always a great experience! Miley recently went blind, and she still felt safe and loved at Beaus!read more