Excellent Customer Service! And workmanship is flawless! I get my silver jewelry cleaned and…read morerepaired and am extremely satisfied with all my repairs!

I stopped by on a whim to get a delicate necklace repaired…read more Jamil was very polite and professional, he was able to repair my piece on the spot and at a great price! I now have a new jewelry repairman!

New to the neighborhood and was looking to replace a battery and take a few links out of my new…read morewatch. I was very pleased with my experience. It was quick (waited in the store) and very reasonably priced, even quoted on the spot bc for an engraving. It is great to have a local jeweler that can do all the necessary servicing. Definitely recommend and would use again.

Marco is a REAL jeweler not just a store. Not only does he do repairs and watch batteries but…read morespecial orders, custom work and difficult jewelry repairs. Marco is a pro and is priced well, honest and trustworthy. Characteristics hard to find today. I go from Morristown to South Orange for his services.

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

Wow! Found my new go-to repair and resize watch place!!…read more George was so sweet. My watch was huge-- he resized it perfectly for me. I was in and out in under 3 minutes. If you're looking for a great place on the UES, 100% go here!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

HONEST business!!! I…read morecame in recently hoping to get my ring appraised. The KIND jewelry repair lady was straight forward with me. She confirms the citrine stone and diamonds on my ring is genuine and the setting was very nice. She didn't charge me for the verbal appraisal and recommended for me to skip the appraisal paperwork since my ring In particular is just not worth as much ($300-500 max). Sooo Rare to find a honest business jewelry business. This business has Multiple locations too. I called back recently to inquire about a ring resizing, and a gentleman told me they had another locations much closer to me in West New York, N called J "Continental Carbo Jewelers". I highly recommend this business to my friends and family. They are always happy to help!

I found this place on Google. I needed three batteries replaced. They were wonderful, professional…read moreand courteous. The owner (I believe) was so helpful and funny. He assisted customers in the most charismatic way. They have a lively staff who are also quite knowledgeable on the items they sell and that's always a wonderful thing! I plan on returning very soon. I saw some beautiful pieces. Thanks Carbo family ;) you guys ROCK!

Went in to get my necklace fixed. Only charged me $5 and because I didn't have cash and couldn't…read morecover the minimum he told me to get it to him next time.

Avoid Edgar Jewelry if you don't want to get taken advantage of. I brought in a very old 18k…read moreMariner's bracelet to get clasp fixed and sized, he replaced it with a 14k lobster clasp. I realized when I left that I didn't have the extra links and returned, he gave them to me upon request, but he should've known to return them in the first place. I realized afterwords that the original 18k clasp wasn't returned, he had kept it! Today, I brought in my sister's chain that broke, he fixed it and the solder was so bad, I asked him to do it again, when he brought it back, the solder was noticeably much thinner than the rest of the links, so thin that I wouldn't wear it like that because you risk losing it all together. He told me there is nothing else he can do and to please leave and not return to his shop again. This business is used to dealing with cheap jewelry and people who don't know any better. They can care less of the finished product or sending a customer home knowing the piece is going to break again. Avoid this business at all cost, and if you must use them take pictures of the jewelry you're leaving for referencing purposes and to ensure you're not forgetting anything. If you read other reviews, you'll get a better sense of this place. Any good reviews are posted by their own staff. Basically predators. Shameful.

Jalen was knowledgeable and patient with my indecisiveness. I can't wait to do more business with…read morethem.

I've been coming here for a couple of years now. Friendly service, nice inventory , this is my go…read moreto place for jewelry. Thank you Rashel for providing great customer service and for helping me with my anniversary gift for my wife.

Had previously dealt with the gentlemen regarding my mom's jewelry, so when the need again arose,…read moreno hesitation returning. John was professional and gave me a very accurate appraisal of the jewelry I presented. Totally recommend this business.

great place. I had the pleasure of meeting Tony this time I went to sell some gold I had. I have…read morenothing but great things to say about this business. very helpful honest and all around great place. thank you so much for always being so professional honest and kind