I've been a longtime fan of Shobha Eyebrow Salon since my undergrad college days, but I had stopped…read moregoing because it was too far at the time. So, imagine my excitement when I discovered a location much closer to my house! I had been going to another salon near me, but unfortunately, the new eyebrow tech just couldn't get my brows right no matter how many times I tried. I finally decided it was time to go back to true professionals who actually know what they're doing--and wow, I'm so glad I did! My brows were in terrible shape (literally ), but my Shobha esthetician worked her magic and completely transformed them. I left feeling like a new person! The precision, the shape, the symmetry--absolute perfection. The price is 100% worth it for the quality you get. I'd tell you who did my brows, but honestly, I don't want you all to overbook her--LMAO! But seriously, if you want flawless brows, this is THE place to go! Highly recommend.

My destination was Shobha. Still, I continued perusing Yelp and decided to try another place one…read moreave closer to where I was. I'm sooooo happy they were fully booked else I would have missed out on all the sweet, feminine goodness that's this business Shobha! From the doorman of the building to receptionist Yulissa (pronounced Julisa) and my tech Rizwana, everyone was so amazingly wonderful! As you walk in your temperature is checked before you're directed to a sink to wash up. They practice strict covid precautions. I didn't have an appointment (it's recommended) but I waited less than the ten minutes Yulissa said it would be to have my facelift. (threaded 'brow) I heart the energy of this business. It's light, positive and even with their fiery aesthetics, it lends a calm that stays with you even as you walk out the door. Shobha products are on sale here (15% discount on your first visit) and available in select stores as well. My pics came out droidible (horrible android) but you can visit: myshobha.com for a better view and details of products. Brows up! I luuuuuurve 'em! Thanks Rizwana. Ten covid years off my face! The End.

Aliya is the best! Not only is she skilled as a wax specialist, but she is a wonderful…read moreconversationalist and overall lovely person!

NYC WEST 57 STREET LOCATION Wow I never had so wonderful…read moreService as I did Today. I have a wonderful pleasure to take fabulous care by the best Shenne . The energy truly was the best experience I had as a loyal customer you couldn't ask for anything better. Shenne is a sweetheart with amazing energy .

Fabulous waxing!! Heenah is not only a skilled professional, but a pleasure to chat with. It makes…read morethe process go as quick and painless as possible. She uses good quality products and keeps her space very clean. One of things I really like about Heenah is her willingness to customize a category of service to what a client needs, within reason of course. Some other places in the neighborhood seem very rigid, one I remember pulled out a ruler when I pointed out a strip of hair she missed. Heenah is not that way. I've tried a number of places and find Heenah offers very fair prices plus a strong desire to ensure her clients are completely satisfied. My skin always feels silky smooth after a visit and I have never had a post appointment problem.

Heena is the best! I have been using Heena's services for many, many years. She is an expert in her…read morefield and a consummate professional. Heena is customer service oriented and always keeps her environment clean. She is also very considerate of her clients. I highly recommend Heena; she will not disappoint. PUREWAXNYC also has the best prices in the city for the services.

This place doesn't exist anymore :( just dropped in at the store and not up to date. Want to save…read morepeople time.

She is so great! She has fixed my brows that have been at different stages of bad for several…read moreyears. She is almost always available, even when I procrastinate setting up an appointment. She is in on the second level of the hair salon, just walk to the back right corner and up the stairs. You won't be disappointed.

I got the anti aging 90 min facial with Josine. It was great - she did a lot of extractions, which…read moreis what I wanted. My skin is much smoother, softer, brighter and clearer. Josine explained what she was doing and the products she was using the whole time. The microdermabrasion feels so good as it sucks your skin. Josine did one part of my face and showed me the results and it looked as though I had a facelift! My cheeks were much more lifted and my laugh lines were lighter. It's been two weeks since my facial. My skin is extremely smooth and bright. I don't have any breakouts now and my pores are much smaller. I plan to go back more often to keep up my "facelift"

I went in for a microdermabrasion facial for the first time. This is definitely a no frills get to…read morethe point type of place. If you are looking for something pretty and luxurious, this isn't the place. I had some deep blackheads and pores I couldn't get out myself for months. The aesthetician was able to get out all of the big black heads , which is all I cleared about. My nose had ton of blackheads and now it's super smooth. I'm docking points for hygienic practices overall. The blankets and the sheets between clients don't get changed. I don't think that's clean. The room itself also had a smell when I walked in but not sure what it was. I did get a discount for first time customer. One hour was $100, not including tax and tip.

I happened to be in the area last Thurs and spotted this place--perfect timing as I had my company…read moreholiday party to go to next day & I hadn't done my brows in ages. I walked in and was helped immediately (by Zoe if I recall right) who had me fill out a form on an iPad since it was my first time there and then asked me what I wanted--which was just to clean up my brows & do some shaping/make it even on both sides. She was very meticulous & checked in with me a couple times, making adjustments to make sure I was happy with the final result. Also, I liked that she wore a mask. The waxing was pretty painless (though of course the area was quite red for a while after). Efficient & good work done here! And a nice open space, quite minimalist with the waxing done by the walls.

Zoe did it!! I have two brows again!! Busy place, but they got services for both my wife and I done…read morein a timely manner. Guys don't let those caterpillars go

I have been bringing my daughters to Nirit to have her care for their eyebrows for years. She does…read morean amazing job, she's very thoughtful and mindful and consults with us every time to see what we would like and if we want anything different than before. My daughters are always happy with the result and as their mother, I feel confident they are in great hands. Nirit is an artist. We would never go see anyone else. Such a comfortable, welcoming experience for all of us.

Love Nirit! I have been going to her for years and she has done a wonderful job shaping my brows…read more She also provides great advice on your skincare, working with you to develop a personalized regimen. Facials are also incredible... and she has her own product line too!

I haven't had a full bikini wax in well over 20 years. I decided to go for it and booked a last…read moreminute appointment with Tykima based on the raves for her here. Five stars is not enough! She is unbelievable. Kind, funny, quelled my fears instantly, and excellent at what she does. Planning to see her again in a month. Highly recommend! It was the least painful experience I've ever had!

I made my appointment online for 5pm , I arrived early and everything went well. Let's just say…read moreI'll be recommending this place. And going back again.

Upper West Spa is a good experience, the ease of booking is rivaled only by the kindness and…read moreexpertise of its staff. It's an excellent place for nails, waxing and the occasional facial. I have my favorites, ofc, but the recent bad weather kept some staff from getting to work. My appointment was kept, I received superior work as always and a new regard for everyone who works there. It's a real team of New Yorkers I am very happy to be their long time customer, (since Feline- long passed) It's clean, it's pleasant, it's next door to Vanguard Wine bar- meets so many needs!

After one of my favorite places changed management (and standards), I had been looking for a day…read morespa-type of establishment. I am a frequent and loyal customer and therefore do not enter into these things randomly. Certainly, the quality must be there. One day, I needed to purchase several of my usual skin-care items. I did some research for my brands, and I decided to try Upper West Spa with the potential for a longer relationship also in mind. Their website was appealing-ish, and I wanted the opportunity to evaluate whether I would make this my wax, laser, what-have-you regular place. It might prove inappropriate for that, I reasoned, but how could they ruin a purchase experience ? I need the items anyway. I have nothing to lose. I was entirely mistaken. I arrived with two pre-paid VISA gift cards given me by my family - "pre-paid" means, just like cash (?). In what one might best identify as a kind of gobble-dy-gook, one of the individuals behind the register informed me that her "system" ONLY accommodated credit cards and that she would not accept pre-paid giftcards. Moreover, she said, the only other option was entering the cards manually "and well we just won't do that." The spa did not seem busy ... is it really too much trouble ... ? To build a relationship with a potentially regular customer ...? Now, at this point, I could have used my debit or credit cards. At it stood, I would have needed to pay around $100 beyond the gift cards anyway. But I was so annoyed by her demeanor - she obviously suspected something shady - that I was quite literally unable to imagine tossing any profits in their direction. I am also aware that businesses who exhibit extreme vigilance about being cheated are often cheating people themselves - suffice to say: No thanks. It was a very disappointing experience but also a learning one. I was not thrilled about the "feel" when I walked in, I thought the people in attendance were oddly watchful and unhelpful, but I gave them the full chance notwithstanding. Going forward, I will never consider Upper West Spa, not would I recommend them to anyone. And I don't need to. There are thousands of spas and shops in New York, and most of them carry my skin-care brands.

This place has really bad customer service. Only 1 girl is nice. The whole experience is terrible,…read morethey really force add on services on you. Tip is forced at 25%, they bully you and don't let you choose the amount on payment screen. Below average service and Really bad customer experience.

Horrible Horrible Horrible. I've spent the last month growing out my eyebrows just for them to ruin…read morethem! I specifically told her that I would like them thick to just clean it up and to make them straight. These are extremely curved and crooked in the front!!!! and not to mention way too thin. Then had the nerve to raise their prices... $10 for horrible work?!?! Never again. The tail of my eyebrow isn't even straight and there is still extra hair at the ends. Never ever ever ever again.