I think I may have just gotten lucky or something the first time I visited this place several months ago. I was in need of a haircut badly, my other hairdresser had closed down/moved and I just left my hair for too long. I walked past this place in Westfield Penrith and decided to impulsively do a walk in. The girl I got several months ago was great, couldn't fault her at all.
But let's fast forward to the last few times I've been, including the very last time I went and will go. They sat me in a sink and did a regular hair wash as per usual. I requested a treatment for my hair, which I normally get and know what to expect from it. Not only was I just sitting in the sink for 20 minutes as my hairdresser wandered off, I wasn't even sure she had put the treatment in because it wasn't happening like it normally would. I then had someone else ask me who was dealing with me. I'm fairly certain they put a junior on my hair. I asked if the hair treatment was done, and they half-heatedly told me they thought so.
I had another hairdresser blow dry my hair, and burn my ears, repeatedly. I told her that she was catching my ears after the first few times and she just said, oh sorry and kept doing it. She wasn't looking at my hair half the time, instead looking over the room.
The original hairdresser (the junior I think) than began cutting my hair..... very slowly. Like so slow that I knew something was up. I also nearly lost an eye because she accidentally stabbed me in the face with her scissors. I'm so happy I didn't ask for some complex hairstyle, because I'm sure she would have mucked it up. Instead I just got a basic trim and cleanup, but even then she left my front layers uneven and blocky.
I'm not very good at confrontation, and I paid my $65 (so cheap, but I guess there's a reason why it's so cheap, and I think I paid for a treatment I didn't receive) and went to the bathroom and miserably looked at my hair and thought about the money I wasted. It wasn't a great experience at all. The last few times I've been I've had a similar experience to this, so now I'm on a quest to find a decent hairdresser in the area! read more