Very disappointing experience at Blitz Hair Salon Penrith.
I walked in for a hair consultation the previous week prior to booking my actual hair appointment on the 15.2.18 came into the salon with healthy hair never experienced any hair breakage.. wanted to get a colour correction from a Carmel tone to platinum blonde,when I had my perverse consultation at the saloon the senior hair technician had no hesitation in advising me that the goal was extremely achievable within one or two visits to the saloon. As I had my bleached applied I was left in my seat for a period of 35 minutes. After I was taken to the salon basin to get the product rinsed out of my hair as I got up to go back to the chair I noticed large amounts of hair that had snapped off while it was being washed. After getting back to my chair to get it blowdried by the senior hair technician it then start to break off all through the brush and I bought it to the attention to the hair technician and her response was no that is completely normal when you're going light.
So I decided to trust the hair technician with her response and went home within 24 hours my hair start to break even more I could not
Even run my fingers through it without it coming out, as well as my scalp has been left extremely painful and irritated- this whole experience it has left me absolutely scared and depressed as my friends,family and most importantly partner all commenting on how hideous I look as my hair has been left in a state of a mullet hair style. So disappointed in the salon and highly don't recommend anyone to visit this salon. It's so disappointing with you have trust In the professional and end up with an end result such as this.
Also did not appreciate the senior hair technician snooping through my partners Instagram when all I was trying to do is go back to some sort or normally in my life.
All I have received is an apology and a refund and was told by the senior hair technician/Salon owner "You're not disfigured burnt you won't have any scars and you're not permanently disabled"
I'm very distorted,it has left such an impact on my emotional, mental and physical appearance. read more