I asked to be all blonde meaning no dark just blonde. He even asked me to make sure I wanted to be all blonde. That's not what I got. I got blonde highlights that are yellow like a squash and not blonde like I asked for. I kept telling him I wasn't happy with it and it's not what I asked for but he said "everything I touched is blonde!" True but I asked to be all over blonde not sections. Then to the horrible cut asked for a sleek bob that I always wear and he chopped my hair up and gave me I don't even know what. I kept telling him I wanted a bob and even told him I wear my hair sleek and rounded under. I even told him when he asked did I want bangs and I said he'll no. He still cut bangs!!!! He cut my hair extremely too short!!! I said no shorter than shoulder length and he cut it to my ears with bangs!!!!!He acted like he understood. But then he started chopping away and blew dried my hair like I was a dog at a groomer saying "you have a natural wave" yeah I got that and I don't like wavy hair. I specifically said I wear my hair sleek and rounded under and he gave me nothing of the sorts. I can't even style my hair in the mornings and I'm so unhappy with my hair, I cry every time I look in the mirror at this disaster. I paid $300 and didn't get what I asked for. And the product he gave me doesn't work well on fine, thin hair, it is very heavy and weighs my hair down. Why give me a product not for my hair type? This was a waste of money, time, and a Saturday. Ima husband and I have come to the conclusion that no one in El Paso knows how to listen to their clients and do hair. read more