1. Blo Blow Dry Bar

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Bedford, NH

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Blo Blow Dry Bar

4.0 (3 reviews)
Open • 9:00 am - 6:00 pm

Services - Blo Blow Dry Bar

Haircut

Hair styling

Makeovers

Blo Blow Dry Bar Photos

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LUXE Salon & Spa - Second floor lounge

LUXE Salon & Spa

4.1(13 reviews)
1.4 mi

I had to cancel a couples massage on 6/30 since we received a call from my husband's sister at 1:30…read morePM that their mother was in critical condition and about to pass away. I called the salon/spa as soon as we hung up with his sister. The person that answered the phone said it was no issue and she was very kind. Unfortunately, later that evening we received an email stating we were no-shows and we were then charged $300 on our credit card. I called to speak to the owner on Monday. Instead of being, compassionate and kind she lectured me on how many visits I had to cancel in the past year. She agreed to the refund but inferred that I am not welcome back and also would not let-up on the cancellation history. We've been frequent guests at BVI over the years and even held our daughter's wedding shower there in 2024. It's disappointing that an experience at Luxe has now colored how I feel about the property as a whole, given how loyal we've been. Of the appointments I did need cancel for medical reasons (13 over the course of a year), my shortest notice was 9 days and longest was 108, averaging about 7 weeks. That's real time to fill those slots, not someone trying to hurt the business. Their cancellation policy states no less than 24 hours notice is required. I did well over that each time. I typically would book months in advance because securing the people I want and the dates/times I want is not easy if I wait too close to the dates/times I need. This causes me to have to adjust the appointments at times due to medical issues I was having at that time. I explained this to the owner, but she still was very aggressive and heartless.

I went to the salon for a trial for my wedding. I did feel that the lady who did my make up was…read morevery nice and did a good job overall. However, I did not feel that it was worth the $175 I had to pay. The stylist I went to spent maybe 20 or 25 minutes pending my hair and putting in a few quick curls. It really didn't even look that great. I had to pay another $175 for that. I just did not want to pay another $350 for my wedding day and not be completely happy.

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LUXE Salon & Spa - Cucumber water

Cucumber water

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Heather Owen Salon - Heather Owen Award-Winning Hair Colorist Serving Bedford NH, Manchester, Amherst, Merrimack, Goffstown, Bow, New Hampshire

Heather Owen Salon

4.0(4 reviews)
0.6 mi

I honestly don't even know where to begin. On April 3, 2025 I had an appointment with Heather Owen…read morefor a grade transition. We had a few weeks prior to discuss the plan and she told me it might take two or three sessions to achieve the look I wanted. She also told me that the health of my hair was her priority. On the day of my appointment, my hair was in good health, and Heather began to remove the old color from my hair. She ended up double processing my hair and I was there for five hours. She finished off with a k18 leave in treatment and when I left the salon, my hair was sopping wet. She did not cut it and or dry it. She gave me specific instructions not to wash my hair for the next three days and not to use heat for 14 days and when I did wash it and I had to specifically use the products that she sold me. The products were $300 in the hair service was about $300 and I gave her $60 tip. My completely destroyed. It's been falling out left and right and it's broken. And very, very frizzy. I went for a second opinion and that salon told me that Heather was how she treated my ask for a refund. Heather was supposed to do the second part of my process two weeks later on April 18 and the hairdresser I went to, for the second opinion, said I should not have any more processing on my hair for at least five weeks. I ended up cutting off about an inch and a half of my own hair and the hairdresser I went to for the second opinion said I would need at least two more inches cut off. At this point, I'm just going to chop it all off and get a pixie. My hair was down past my shoulders. I tried to resolve this with Heather directly by sending her messages and telling her that I had gone for a second opinion. I sent her pictures of my hair and she said that I must've altered it. I am beyond upset about this as anyone would be. She is a licensed professional, and she completely destroyed my hair and will not take accountability. And trie to gaslight me into thinking I did something wrong. I filed a claim with the New Hampshire cosmetology, licensing board, charge back with my credit card company, left her a couple of one star reviews. The one on Google has pictures of my hair and screenshots of the texts. My next course of action is to file a claim and small claims court. I wouldn't pay attention to any of the five star reviews because that is the reason why I chose Heather. Now I know it was just her friends writing the reviews.

Heather is amazing…read more An incredible job cutting and colored my hair, as well as put in hair extensions. She is very knowledgeable and educated on products and services. I completely trust her. The salon is warm and inviting. And she is a pleasure to spend time with. Im grateful that found her and highly recommend her!

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Heather Owen Salon - Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

Platinum Blonde Award-winning Hair Color Heather Owen Salon NH 603-641-3050

Heather Owen Salon - Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

Heather Owen Salon Master Stylist Vidal Sassoon trained, micro bob haircut with fringe bang trending editorial styling 603-641-3050

Heather Owen Salon - Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

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Award winning Hairstylist Hair Color Educator Heather Owen Vidal Sassoon trained Blonde Specialist Pixie haircut short women's haircutting

Blo Blow Dry Bar - blowoutservices - Updated October 2026

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