I decided to go to this gym last week for an initial consultation after reading great reviews online about the personal training. When I arrived, the trainer opened the door and greeted me with food in his mouth. I looked at the reception area and there were dirty napkins right next to the near empty hand sanitizer which he then gave to me to use. Thinking back on it, I ought to have walked out right then and there. Hygiene, especially in the time of COVID, is such an important thing that cannot be neglected. He talked to me for a little bit and asked me a few questions but never even introduced himself or told me his name. He also never once addressed me by name as I think he may have forgotten what it was, just my guess.
We then proceed to the workout area, which I liked, everything seemed neat and organized. We had a little chat about what to do and decided to work a bit on squats, which I was excited about as it's a problem area for me. After doing some demonstrations, he used the word "garbage" to describe my technique while at the same time berating my lack of mobility. I really appreciate the honesty as I knew it was a weakness for me but I think more appropriate language could have been used and I hope he doesn't speak like that to other clients as well. The trainer was very difficult to understand and gave, in my opinion, poor directions on how to position my body. I knew things wouldn't work if I was having a hard time understanding my trainer. I don't think I came out of that session even learning a single thing about squatting other than that it was "garbage".
At the end of the workout portion, we go back to the reception area where we talk about membership prices. I told him I needed to think about it at home but felt really pressured and uncomfortable the whole time I was sitting there. I had actually thought coming into the consultation that I would purchase a training package but the consultation left a bad taste in my mouth and I decided I was not going to benefit from working with this trainer, especially considering the cost of each session. At the end, he asked me for my number and told me he would contact me that night about setting up a free session. I gave him my number but I never received any communication from him since the consult. Maybe he knew I was not interested but you should still follow up especially if you told a potential client that you would. Overall, not a good experience but I'm giving it two instead of one star for the nice workout area. read more