1. Blissful Bath

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Woodbury, MN

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Blissful Bath

3.7 (3 reviews)
ModerateGift Shops

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17 years ago

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Edible Arrangements - Mold

Edible Arrangements

2.3(18 reviews)
2.2 mi
•$$

I am updating this review from 2 stars to 4 after receiving a phone call from the store manager…read more She offered to send out a new arrangement, which I declined since it was for a Christmas party, so it is kind of pointless. Instead, she issued a credit for the full amount I spent to be used in their store within the next 12 months. :) Excellent customer service on their part! I order an Edible Arrangement for family in MN every year for Christmas. This year, we went with this store instead of the one in Maple Grove that we normally use since the family did their get together at a different relative's house. I will give them credit for getting the arrangement delivered in a timely fashion, but that is about all I can say. I ordered a "Regular" sized arrangement, and while the photos I got look like it might have actually contained what was shown in the photo, it was not at all pretty. Edible Arrangements are usually arranged in a mound shape so you can see everything in the basket, and they look beautiful. The one that was delivered this year is totally flat and the pieces of fruit look like they were simply filed behind one another. For $130.69 (after a free delivery code), I expect something that does not look like my 9 year old son put it together. (I will be posting photos.)

The customer service received when contacting the store was sincere and caring. They requested I…read moresend pictures to them of the bouquet I received. There was mold throughout, stems with no flowers and flowers that appeared to have been frozen. The store clerk shared with the owner with hopes of a refund. Owner insisted on sending a new bouquet. These to arrived with mold and frozen flowers. I shared pictures again with the store clerk who advised I speak directly to the owner. I called left a message requesting to be contacted. I later received a text from store owner. She kept telling me there were no frozen flowers and I needed to trim stems and place in water. The conversation was not very pleasant with her belittling me. She tried to accuse me of leaving them on my doorstep but courier handed them to me. When I tried to explain the frozen flowers, she told me to look at the flowers and not the green stems/leaves. Disregarding my explanation. When I requested a refund she repl " We are unable to do that. The flowers need a chance to be in water to bloom. " As the owner of a business you would think they would want to know of any product concerns. We have ordered in the past and had good success with fruit and candy. The customer service received by the owner this time around was terrible. We will not be ordering from them again. Nor will any of our family and friends. This experience ruined it for us. Even when a compliment was given for the candies and fruit received that we didn't have issues with, owner never replied.

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Edible Arrangements - Frozen

Frozen

Edible Arrangements - Decaying

Decaying

Edible Arrangements - Mold

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Mold

Blissful Bath - giftshops - Updated October 2026

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