Good medical team, bad management, stay way from their hormone therapy.
So far I have seen Doctor Blissenbach, PN Leeann and Sarah. I absolutely like them and all the nurses there! But their managers and assistants are very unprofessional and extremely forgettable. Over the past 3 years they screwed up more than 8 times of my appointments to different labs, including forgetting to make it, making wrong appointment, forwarding wrong labs etc. I am accepting hormone therapy, but the drug store is back order with the hormone. When I call them to request alternative plan they quickly answer no alternatives without even talking to PN or Docter. I did let them know this has serious consequences if I stop taking it based on what doctors said and they might subject to lawsuits if they don't let me talk to a medical professional about it. Sure enough they came back with alternatives. Then for my 4 appointments my PN Sarah ordered, the office had made only one calling me in 20 days. And that's after I called them to inquire the process. The office person called Laura is impatient and can't care less. No matter how good the medical team are, the management is going to drag it down. Conclusion: This office has good medical team and bad management, it deserve between 4.3 and 4.5, definitely not 4.8 out of 5! I give them only 1, to help to correct their over all rating score. Important Tips!!!For people who intend to do hormone therapy, stay away from them. You need on time cancer monitoring and steady drug supply , these management can't do it! read more