Short version: Skip it…read more Long version: I got a referral from my ENT to this location for a sleep study. I drove some distance to pick up the insurance-approved device to evaluate my sleep patterns. When I arrived, they handed me a box and told me to read the included instructions. I asked them if I could wear an existing sleep assistance device and they said they'd ask the doctor and text me with instructions. The message didn't come in time and I slept the night without the device. I called the next day and explained the situation and asked if I could hold onto the box for another night. The woman I spoke to on the phone essentially panicked and repeated at least 5x that they *desperately* needed the device back *today*. It was super weird. I again drove the very long distance to dropped off the device not having used it and still billing me and my insurance. There was no follow-up, apology, explanation, nothing.

I think the quality of care is great and the doctors are very personable and caring. Even the…read moreoffice staff at the front desk are great it's just a wonderful place to be treated for a sleep disorder.

Staff is very unprofessional.and the Dr. Tried too sell me his diet book. When scheduling my…read moreappointments, I was informed of my appointment dates/times without confirming with me first. When I was told that they would schedule the post study results, I specifically told them that I would be unavailable during a certain period ( travelling on vacation). They set up the first appointment during this time frame. I sent a text and tried to call to tell them that that time was not possible. Never got a response, but did get the texts reminding me date/time and lthe video link. I responded again informing them that the time was not possible. After the appointment time passed, i got another text setting up a new appointment-- once again in the blocked time range. Went through the same process. Finally, the third appointment was at a time/date that I could make. I am still trying to get the test results.

My experience was outstanding thanks to Elanora the sleep technician. She is excellent at her job…read moreand put me at ease. The bed was so comfortable (Tempurpedic!) and I was offered extra pillows. Highly recommend.

I have only been to the Alexandria office . Maria keeps the…read moreoffice running smoothly! The staff is always very nice and friendly. Dr. Bernad is an excellent physician that listens and understands his patients. There is always plenty of free parking and the office is easy to get to!.

WORSE OFFICE! front desk is so unprofessional, not dressed appropriately, kids playing with…read morepatients medical records!!!!! It's crazy! First they scheduled me wrong, IIII accommodated them when I get to the office they state they are 30 min behind because a LATE patient arrived and I arrived 10 min prior to my appt. The front desk girl is so rude and unprofessional! The best part she gets on the phone with a patient hangs up and starts talking negative about that patient to her coworkers. I have stated to the front desk I needed an emergency appt cause I was seizing 5 times a week and she wouldn't give me an appt. This is so life threatening. CHILDREN PLAYING WITH PATIENTS MEDICAL RECORDS it's what's crazier to me HIPPA VIOLATION.

I found Sleep Better Maryland back in May 2020. My cardiologist had ordered a home sleep test and…read morewas very dismissive when I asked why, I then found out that the results were in when I received a call to be fit for a CPAP mask. I was furious. Knowing how I sleep, think alligator in a death roll, I knew I was not a candidate for a CPAP, and I also didn't want to be burdened by the costs and maintenance that the machine demands. So, I started looking for a better option and managed to learn about oral appliances for sleep apnea. On my first visit, Dr. Parmar spent the time necessary to explain apnea and more importantly what my results were and what they meant. I was finally being treated like someone with a brain who deserved answers and explanations. An exam, photos and scan (so cool) followed as the first steps toward treating my apnea and freedom. Dr. Parmar was patient even though I wasn't the best patient at first. The adjustment and pulse-ox tests were annoying the first time around. I went back after I broke my device (it did a triple lindy in off the sink) had it sent off for a repair and as it had been 3 years repeated the sleep study and ordered a new device. I now have a backup should something happen, which was nice as the new device broke in short order due to a design issue. My 2nd sleep study, adjustments, and pulse-ox tests all went much better than the first time, the devices were smaller, had fewer wires and were much easier to use. My oral appliance is easy to care for, just brush it and soak once a week, it's easy and comfortable to use, and most importantly it works based on both the pulse-ox study and my wife's lack of complaints about snoring when I use it. Easy to pack and travel with, no issues with TSA unlike a friend who has his CPAP disassembled each flight.

Fantastic service by the staff and Dr Parmar, I believe they care for you and your well-being…read more Since receiving my dental device I don't snore anymore, wake up feeling better, and use it, unlike the CPAP device that I tried.

I would not recommend. I've had issues from billing to doctor's ghosting me to incorrect supplies…read more Everyone is nice I've spoken to and i really appreciate that. But that's unfortunately where the positives end. I've had to call multiple times about getting a sleep med only to find out the doctor is no longer there. I have gotten multiple invoices from them "misplaced" and then getting a bill over a YEAR later. I've gotten the wrong supplies on multiple occasions(or no supplies). They were who my PCP sent me to. I ended up completely cutting off my account with them. I would suggest finding another place that takes your insurance. I wrote this review after trying to get them to send me single invoice with all the required info for my FSA to process. The 2nd ask still doesn't have all the info my FSA wants even when giving them a bulleted list of what was needed. I'm cutting my losses and will find someone more organized.

Do NOT waste your time with this organization as the word "care" is only suggestive. Their medical…read moreprofessionals are not aligned on care. I have never been scheduled with the same doctor twice and each has told me I have a different form of sleep apnea and each offers a different form of treatment. How am I to advocate for my own health if no one can agree on a prognosis? When trying to talk to someone in customer service regarding these services, I am either routed to their 3rd party billing department or told that some will be in contact with me within 48 hours. Two weeks have gone by with no response other messages reminding me I have an outstanding balance or calls asking me to increase my installment payments. This organization is a scam and clearly only cares about getting paid. They will do anything to avoid talking to customers and resolve outstanding issues.

I've been here a few times. Mainly for a sinus problem (rhinitis) that would not go away. They are…read morevery helpful, knowledgeable and the process is fairly fast. The front desk ladies are always friendly and professional. It always feels like the wait isn't too bad and once you see a doc they have you in and out fast. I've had the pleasure of scheduling a few appointments with a few different docs at this office and each one has been friendly and listened to any concerns I have. I don't really have anything bad to say about them.

I scheduled a consultation for my daughter regarding a tonsillectomy I expected the appointment to…read morebe informative and reassuring. I wanted us to leave with a better understanding of the procedure, what to expect, and how to confidently move forward. Unfortunately, that was not our experience. Instead, my daughter and I both left the appointment feeling defeated, afraid, and anxious about what should be a routine surgical procedure. Jessica, the PA, repeatedly used words such as "risk" and "complications" when speaking with my 18-year-old daughter, who was already nervous about having surgery. I understand that every surgical procedure has potential risks, and I absolutely believe patients should be properly informed. However, there is a significant difference between appropriately educating a patient about risks and communicating in a way that creates unnecessary fear and anxiety. At one point, I questioned Jessica about the choice of language she was using because I could see the impact it was having on my daughter. It was difficult to understand why the conversation seemed to focus so heavily on everything that could potentially go wrong rather than providing a balanced explanation of the benefits, the expected recovery, the actual likelihood of complications, and what steps would be taken to keep my daughter safe. My daughter is an 18-year-old young woman who came into this appointment already nervous. She needed information, reassurance, and an opportunity to ask questions without feeling as though she was being frightened away from a procedure she had been referred for. We understand that informed consent requires discussing risks. However, patients--especially young adults facing their first surgery--also deserve compassionate communication and reassurance. The way information is presented matters. We left the appointment with more fear and uncertainty than we had when we arrived, and that is extremely disappointing. A consultation should empower a patient to make an informed decision, not leave them feeling terrified about moving forward. I hope this feedback is taken seriously and that greater consideration is given to how surgical risks and complications are communicated to young patients. There is a way to be honest about the risks while still being compassionate, balanced, and reassuring.

Kendra was a lifesaver for our family. Her sleep program worked wonders in quickly restoring sleep!…read moreI cannot say enough good things about it! Thank you so much Kendra!

Just do it, it's life changing. This is one of the best decisions I made as a parent, for our whole…read morehousehold. Our baby is sleeping 11 hours at night with no wake-ups, with 3 hours of naps with clockwork consistent timing. I truly believed our son was just on the very low end of the sleep needs range. At 10 months old, he was still going to bed late, waking 2-4 times a night, and waking up early in the morning. We read a lot online about sleep routines and optimization of the sleep environment. We tried non-stimulating activities before bedtime. We tried "drowsy but awake". Nothing made an appreciable difference. It felt like we'd tried everything and exhausted online resources. We were in desperate need of consistent and continuous sleep. Admittedly, I previously felt pressured by a lot of the recent social media posts saying sleep training is harmful and unnatural. These claims are NOT backed by science by the way. I was wary that sleep training would be synonymous with "cry it out" and did not want my baby to feel abandoned. Thankfully, Kendra provided precise and gentle sleep training instruction. There were some tears, but we were in the room with him to provide comfort as we both learned a new skill together. The differentiators were (i) having a very detailed plan that I could follow, not just general concepts, (ii) receiving benchmarks of how long he would take to go down and how long certain phases would last, and (iii) having a resource to ask questions to as bespoke situations arose. Kendra's plan and support has given me the confidence to handle nighttime sleep and naps like a pro. She has given me back crucial nighttime sleep, so I can continue to work to my fullest potential and give tons of energy to my son during playtime. She's taken away the fear of "solo parenting" while my husband is away on travel for work.

Not ADA compliant. The elevator is not working and they are on a 4th floor. When this was reported…read moreto the staff at the front desk she said "yeah that happens sometimes" with no solution offered. And they don't stay on schedule, so you're waiting way past your appointment time to see your provider.

Doctor is kind and seems to be caring about what you're going through but is very short with…read morepatients as he is always rushing through one to get to the next. Doctor even asked me to come in so that he could answer 2 General questions I had asked him over the phone and through email which he refused to answer via those communications. He implored that I come in so I did, and he easily answered those questions in less than 5 minutes. I was charged $170 for that visit. I will not be paying. The staff is extremely behind in following up with visit brief information. I needed a surgery done ASAP and they held me on a waiting list for 3 months. They'd kept sending me messages saying when an operation would be possible just to text me 8min later saying that the date was unavailable. Even after my initial visit and me calling and emailing them inquiring about the information they said they'd send me, it took them a week to get back to me. In the end I had my surgery done elsewhere and was able to fully recover before they sent me a 3rd text talking about a possible surgery date. SAVE YOUR TIME AND MONEY BY GOING ELSEWHERE!

In the world of D.O.T. physicals Dr. Choi is a breath of fresh air. His staff is friendly and…read moreefficient, and his turn around time is on point. Every year I make the drive [super out of my way from gambrills] to oxon hill to get my physical completed. Other places like concentra will make you wait for hours upon hours, and then on top of that they will nitpick every aspect of your health. [Oh, you can't run a 4 minute mile? DENIED!!] It's almost as if they're trying not to pass you, or put you in a position where you have to come back to them several times before they will give you a full D.O.T. physical card for the year. Dr Choi builds a relationship with his patients, and works with those that have concerns, but he does it without having the feel of a overzealous parole officer. Even in a crowded waiting room, the wait times aren't that bad. You'll be in and out, and back on the road in no time!

I had my Dot exam done today by Dr. Choi and he and his staff were very professional. It was not a…read morelong wait like concentra. It was a pleasant visit. I will definitely refers friends.