Short version: Skip it…read more Long version: I got a referral from my ENT to this location for a sleep study. I drove some distance to pick up the insurance-approved device to evaluate my sleep patterns. When I arrived, they handed me a box and told me to read the included instructions. I asked them if I could wear an existing sleep assistance device and they said they'd ask the doctor and text me with instructions. The message didn't come in time and I slept the night without the device. I called the next day and explained the situation and asked if I could hold onto the box for another night. The woman I spoke to on the phone essentially panicked and repeated at least 5x that they *desperately* needed the device back *today*. It was super weird. I again drove the very long distance to dropped off the device not having used it and still billing me and my insurance. There was no follow-up, apology, explanation, nothing.

I think the quality of care is great and the doctors are very personable and caring. Even the…read moreoffice staff at the front desk are great it's just a wonderful place to be treated for a sleep disorder.

They seem indifferent to your condition. They want patient appointment throughput and for you to…read moreorder all your supplies all the time through them.

I have had numerous issues with this clinic including last-minute cancellations of appointments,…read moreimpatient front desk desk, lack of compassion/indifferent bedside manner, billing issues (being hounded for money I don't even owe), issues ordering replacement CPAP supplies, etc. I'll be finding another clinic.

Fantastic service by the staff and Dr Parmar, I believe they care for you and your well-being…read more Since receiving my dental device I don't snore anymore, wake up feeling better, and use it, unlike the CPAP device that I tried.

I found Sleep Better Maryland back in May 2020. My cardiologist had ordered a home sleep test and…read morewas very dismissive when I asked why, I then found out that the results were in when I received a call to be fit for a CPAP mask. I was furious. Knowing how I sleep, think alligator in a death roll, I knew I was not a candidate for a CPAP, and I also didn't want to be burdened by the costs and maintenance that the machine demands. So, I started looking for a better option and managed to learn about oral appliances for sleep apnea. On my first visit, Dr. Parmar spent the time necessary to explain apnea and more importantly what my results were and what they meant. I was finally being treated like someone with a brain who deserved answers and explanations. An exam, photos and scan (so cool) followed as the first steps toward treating my apnea and freedom. Dr. Parmar was patient even though I wasn't the best patient at first. The adjustment and pulse-ox tests were annoying the first time around. I went back after I broke my device (it did a triple lindy in off the sink) had it sent off for a repair and as it had been 3 years repeated the sleep study and ordered a new device. I now have a backup should something happen, which was nice as the new device broke in short order due to a design issue. My 2nd sleep study, adjustments, and pulse-ox tests all went much better than the first time, the devices were smaller, had fewer wires and were much easier to use. My oral appliance is easy to care for, just brush it and soak once a week, it's easy and comfortable to use, and most importantly it works based on both the pulse-ox study and my wife's lack of complaints about snoring when I use it. Easy to pack and travel with, no issues with TSA unlike a friend who has his CPAP disassembled each flight.

This office is a shitfest. I was referred for a sleep study and called to check up in September and…read morewas told that the referral had been submitted to Holy Cross and I was to wait to hear back. It is now 11/19/19. I called to see what the problem was and the referral was never sent over. If the study is not approved for before the end of the year, I will be responsible for a large deductible. I may or may not be able to get the study and an appointment to have my MRI evaluated. I'm sorry does not cut it when so much money is involved. It should not be the responsibility of an unwell client to keep a doctor's office in line. I will be advising my medical doctor about their incompetence. After looking over the reviews on other sites, it doesn't look like other clients are wild about this office either. I got stuck with this office because the practice that my doctor wanted me to use does not accept United Health Care. We need Medicare for all to put these "goniffs" out of business!!!!!

From the owner: Epilepsy and Sleep disordersread more

Do not go here…read more.. After being referred to her 2 years ago, I went to see Dr. Pong because my regular neurologist retired from her practice. I was sent home with a 72-hour EEG and told the results stated all my brainwaves were normal; therefore I did not have epilepsy. Doctor Pong then diagnosed me with NES (psychogenic seizures) and referred me to a psychiatrist. She also took me off of the anti-seizure medications I was on. At this time this did not make exact sense because my previous neurologist had diagnosed me with epilepsy based on my symptoms, even though we had not caught the irregular brain waves on an EEG prior. Dr. Pong was very kind and well-mannered, explaining why this diagnosis might fit me. I ended up accepting this diagnosis because some of what she said made sense, although I continued to have seizures which disturbed my life and work. Fast forward to late last year, I had an appointment again at Mid Atlantic, now with Dr. Ramos, to discuss options because the seizures were still disturbing my life, even with therapy and psychiatric help. Do not see Dr. Ramos if you are a woman potentially with NES or epilepsy. I do not believe he is incompetent but he was biased in his approach and did not even explore the possibility there was still something underlying causing these seizures. We were seen, and he said, "You're so brave for coming in to see us." In an attempt to potentially be understanding or kind or whatever reasoning, what he said came off as incredibly condescending. What the hell do I have to brave for? He should have done more investigating to help me. I was still having seizures from multiple times a month to about every month... For the last 2 years. He offered more psychiatric referrals and said there was nothing more we could do. Well, recently I went to another neurologist who finally did a 72-hour EEG with determination to help me figure things out and found the epileptic activity on this EEG to explain my seizures. The entire time from 2 years ago until now I could have been seizure-free while on medication and not missing work, school, and life.

Not impressed. I…read morecame here because I've been dealing with chronic insomnia for a while now. I was mainly looking for someplace close by that was in-network with my insurance. This place fit both criteria. When I called to book an appointment, they told me the next appointment with a sleep doctor was months out - after checking again, they were able to give me an appointment about 3 weeks out. I've had a sleep study done before, and had my results of the sleep study forwarded to this office well in advance of my appointment (I even called to confirm they had received them). Despite this, they decided another at-home sleep study was necessary. The at-home sleep study provided no new information that the previous sleep study provided. If I hadn't already hit my out of pocket max on my insurance, that would have been a significant out of pocket expense. My suspicions are that the main motivation for the at-home sleep study was $$$. I then saw Dr. Klein, who diagnosed my sleep problems as staying asleep as opposed to falling asleep. He prescribed me a medication which was supposed to help me stay asleep. This did nothing for my problems falling asleep and my insomnia continued. Fast forward 2 months later and I'm back in front of Dr. Klein. He prescribes me another medication; this one is supposed to help me fall asleep. When Dr. Klein prescribed this medication, I specifically asked him if weight gain was a potential side effect and he emphatically answered no. I checked with my normal psychiatrist as well as WebMD who both confirmed weight gain was a frequent side effect with this medication. This says to me that Dr. Klein was either lying to me or grossly incompetent. Either way, I'm never coming back to this practice again.

With Kendra's help, our 8 month old baby started sleeping 10-12 hours through the night, falling…read moreasleep independently, and finally connecting his sleep cycles during nap time. For a while, we considered doing it on our own but were overwhelmed by all the information out there. We wanted a customized plan for our son and our unique circumstances, and we wanted to do it right from the beginning to make the process as quick and painless as possible. And that it was! He started sleeping through the night on night 1. I don't think that would have happened if we relied on our own Internet research, and we would have been questioning ourselves every step of the way. We also appreciated Kendra's gentle approach. We didn't want our son to have to "cry it out". She was realistic in telling us that there would be SOME tears, but she gave us a plan that allowed us to be in the room with him, supporting and comforting him periodically. Here's what you can expect: - 15 min free discovery call - Parents complete a questionnaire about the baby's current schedule, sleep, eating, etc - 90 min call where she goes over a customized plan based on the questionnaire (extremely detailed) - Decide when you want your 2 week period to begin - 4 follow up calls, one the day after sleep training starts - During the 2 week period, you can reach out to her anytime on Voxer (a messaging app) and email We had a great experience! She made a potentially very scary and stressful process relatively easy. Our lives have totally changed. Sleep is a game changer. No more middle of the night wake ups, and no more holding baby to sleep (and risky crib transfers). Thank you Kendra!

Just do it, it's life changing. This is one of the best decisions I made as a parent, for our whole…read morehousehold. Our baby is sleeping 11 hours at night with no wake-ups, with 3 hours of naps with clockwork consistent timing. I truly believed our son was just on the very low end of the sleep needs range. At 10 months old, he was still going to bed late, waking 2-4 times a night, and waking up early in the morning. We read a lot online about sleep routines and optimization of the sleep environment. We tried non-stimulating activities before bedtime. We tried "drowsy but awake". Nothing made an appreciable difference. It felt like we'd tried everything and exhausted online resources. We were in desperate need of consistent and continuous sleep. Admittedly, I previously felt pressured by a lot of the recent social media posts saying sleep training is harmful and unnatural. These claims are NOT backed by science by the way. I was wary that sleep training would be synonymous with "cry it out" and did not want my baby to feel abandoned. Thankfully, Kendra provided precise and gentle sleep training instruction. There were some tears, but we were in the room with him to provide comfort as we both learned a new skill together. The differentiators were (i) having a very detailed plan that I could follow, not just general concepts, (ii) receiving benchmarks of how long he would take to go down and how long certain phases would last, and (iii) having a resource to ask questions to as bespoke situations arose. Kendra's plan and support has given me the confidence to handle nighttime sleep and naps like a pro. She has given me back crucial nighttime sleep, so I can continue to work to my fullest potential and give tons of energy to my son during playtime. She's taken away the fear of "solo parenting" while my husband is away on travel for work.