Would recommend Emily for facials and Jennifer for messages. Like the environment and staff is…read morealways friendly

Amazing massage! Well priced, quality service and massage therapists! I will be back!read more

The headache from the products used on my pedicure was a lot and my family smelled it right when I…read morewalked in and we both had headaches. Also, sadly by the time I got home half the polish on the big toe was clumped. So not the place for me. When the lady finished my pedicure she said "thanks for your patience". I guess once I got home I understood.

Called to get a massage reservation for my sister on her birthday. Needed to confirm that my sister…read morecould make the time they offered and then called right back but of course, nobody answered (like the first three times I tried them this morning!) by the time someone did, the reservation was gone despite repeated attempts to ask them to reserve the spot, it was less than 10 minutes later. All they had to say was "We're busy on Mondays." Anyhow, the moral of the story is don't expect same-day customer service from this place. Their phone system is terribly run.

Peaceful bliss... just what I needed during these crazy times of 2020. The process for getting a…read moremassage was much different than the previous normal. Now they have you wait in your car, check your temperature and fill out consents for Covid19. They then lead you in to their spa and take you straight to your room (I miss the lounge area with the fire and complimentary drinks, but I totally u see stand). This past visit I had a facial and absolutely loved it as I received amazing skin care as well as a mini massage to the places I hold the most stress/tension - arms, neck, scalp, face! Definitely enjoyed it and felt so calm and peaceful afterwards. My skin left feeling hydrated and glowing. Also one last thing to note - lovethe new location in Marion (so much closer for us)!

If I could give them a no star I would bad customer service they steal your money, and refuse to…read morehelp in anyway. Bad business and bad business practices

Farren has been doing my skin care services. Facials, Microdermabrasion, and Hydro facials. We…read morediscuss my needs and I have been getting great results! Everyone owes it to themselves to experience her pampering services.

Very well run business. Great service and knowledgeable, caring staff. Ask for Angela.read more

Do not recommend. I'm very disappointed about my interaction with Amanda. Sadly I cannot comment…read moreon the quality of services as I did not get to experience these; both of my appointments were cancelled within 24 hours -- the most recent being cancelled a mere 30 minutes before my appointment -- due to personal reasons. The company appears to me to be unprofessional, flaky, and flippant with customer service. When pressed, offers excuses and 'it's not able to be helped.' Not only was it a frustrating experience, it was also extremely inconsiderate. I had childcare lined up for my children during the scheduled times, and for the most recent appointment already had child care on site at my home so I could make it to the appointment. Such a waste of time and money. I will not attempt to go here again.

Like other reviews I have now found (Unfortunately after purchased) on Google and here - DO NOT…read morePURCHASE. Waste of money. I scheduled with her three times before giving up. The first time she canceled she was "admitted to the hospital", she texted me 30 minutes before my appointment to cancel. The second time she canceled she at least texted the day before, saying she had "the flu". The third she cancelled I was driving, almost there. She texted me 10 minutes before the appointment saying she slept through her alarm and wouldn't make it on time. Waste of time and money. Very unprofessional.

Like the stylist Maddie . Talented young lady. but they need a better procedure to handle their…read moregift card ( the older one) I will stick with Art + Science on Chicago. For being a well established salon in the community I would expect to have better customer service at front desk at check in and check out.

This salon booked the appointment for 5:30. 4:50 I am in my way to my appointment. I like to be…read moreearly. To my surprise my phone rings. It was the salon calling asking if I was keeping my appointment. I stated to the lady on the phone that my appointment is set for 5:30. I was in the salon at 5:10. The hair stylist told the lady at the front desk that she didn't have enough time to do my hair. SERIOUSLY!?!? She did not even come out to meet me to know what I needed to be done. I guess in a small town if you charge $50+ for a hair cut you can be a B!$@&. I guess I will go back to the big city and get a big city haircut. Where I don't even mind paying the higher price where they have the decency to come and meet the client and at least have a chat.

I went to this place based on yelp review when I first moved to Cedar Rapids Iowa from Los Angeles…read more Sherry is polite, friendly and detail oriented. The products they use is good. What more can I say.

This is a cozy little spa and seems to be well visited. I've only recently found it out and I'm…read moresurprised it doesn't have any reviews here. I'm getting weekly facials from Sherry to get rid of my acne. She's very knowledgeable about her field and happens to be a great conversationalist too! She expends a good deal of time and effort through the painful but necessary process of extraction and uses very effective products. I lost a good deal of bad skin the week after the first facial and can feel my skin breath now. The spa carries the IMAGE line of skincare which is extremely effective for the price, as are the facials. If your skin needs some tough love, this is the best place for it. They have a wide variety of facials to suit whatever you're looking for.

I had a cut with Ally yesterday. She was super nice and personable and I had a great time in her…read morechair. She listened to my wishes and was super encouraging. The place was also really cute and the decor was fun!!

I for one can't thank Whitney enough for her hydrofacials. What a treat. I get some wonderful glow…read morefrom this.

Paula has given me the best facials anywhere I have been. You will enjoy the relaxing, soothing…read moretreatment. She wasn't pushing products to make a sale. Truly an excellent experience.

Made an appointment to have pedicure and when I arrived on time I waited and was taken back to…read morepedicure room. When I made appointment I told them I had shellac and wanted same. The girl said well they were running late and I would have to soak off. Ok? Then she acted like it was a problem and I told her I stated that when I made my appointment. I also have a fake toenail so she said it would take that off and I replied well can you replace it and she said no. Ok, than remove with nail drill. No they don't do that. Ok.... I can't go with out a toe nail and I was overall disappointed in overall attitude. I left without services!