Going to be honest, this year was the first time I've been back to the dentist in 20 years, lol. A…read morefriend referred me here and I'd say they were friendly and professional. When doing the Xrays, I thought I'd have to go to a separate room and have a machine rotate around my head.. but it's different now. Everything is more technologically advanced these days, lol Glad to say that I was cavity free surprisingly! Keep brushing and flossin y'all

Update - seems like they are paying for ppl to write fake reviews. I can't trust a business that…read morecan't be honest...think twice ppl. ----------------------------------------- I think a majority of people don't like being at the dentist or matter of fact any Doctors. We think we will be treated with care, respect, honesty and compassion when something comes up. Am i wrong? [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way] Alafaya Dental Care was recommended by a friend of mine. ACTUALLY, it was more like 4 friends. If 4 for your friends go to see the same dental office, you would think, "Wow, I guess they are doing a great job!". Well, maybe I'm the outlier but hear me out. I confess. I was one of those that didn't have insurance for awhile so I didn't have the opportunity to see the dentist a lot and thus, I got some work to do on my teeth. I understood I would be spending a pretty penny on my teeth after neglecting for awhile . My first visit here -- I got my treatment plan for cavities and some deep cleaning. Cool Cool. Schedule me. My second visit -- Alright one side of the teeth was scaled and planed and a cavity was filled. A deep one, I was told. My third visit -- (about 1.5 wk after my 2nd visit) more cleaning and hey Doc, my tooth hurts on the cavity that was a deep filling. Doc says, okay *taptap*, it look likes it needs a root canal. I'm thinking over here, wow, ok, I'll bite the bullet since it hurts like a mutherferrrr. Then I was thinking wait a minute, I DID PAY for the cavity which she filled a week and a half ago (out of pocket, maybe 40-50 bucks at the most, rest was by insurance). I kindly asked the front desk lady, would it be possible to have my cavity payment applied to my root canal since I had just got it done? Literally. She's wavering and not knowing what to tell me, but says something to the effect like, it seems reasonable but let me ask the doctor. She goes back there and says the Dentist can't be reached WHILE the Dental Assistant that was in the same room, comes out and scribbles "no discount" on the my treatment paper, and slides it back to the front desk lady, WITHOUT acknowledging me. The front desk lady flips over the paper but never tells me if they were able to apply the credit. OKAY.... That was a Tuesday. Thursday comes around and I called the office. Another front desk lady answers the phone, I explained to her the exact situation of how I needed a root canal after 1.5 wks of filling and I just want a credit of what I paid for it. She didn't think like I was crazy or psychotic for asking and said it sounds logical but let me ask. I call again that same day to get the answer and the lady that checked me out last time and schedules me all the time gives me the answer. The answer was No. She says the discount cannot be given and in her exact words, "the work was performed". She assured me she had ask the dentist and that was the dentists choice. After that phone call, I contemplated of getting the work done by them further but I REFUSE to go back there. I no longer want work to be done on my teeth by people that cares more about 45 dollars than a patient that they want to see further and really care about. To quote what I said earlier, I am looking for a doctor that treats patients with, "care, respect, honesty and compassion when something comes up". This dental practice did not follow the personal qualities I'm looking for. They made me feel dumb and was not being honest when they already decided what they were going to do. The 1 star was for the hygenist because she seem genuinely nice and cared. The office was also clean, 2nd star. [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way. Office clean. Hygienist nice. 2 stars]

Dr. Chan is very knowledgeable and thorough. I always leave an appointment knowing that she cares…read moreabout my oral health. I always feel well cared for.

Dr Chan and Premier is the best dentist I have had. Great environment. Everyone is extremely…read moreprofessional. And they have mastered the patient experience by truly caring about your comfort and experience by giving clear explanations and constantly checking on your comfort throughout procedures.

I've never written a review before, but I felt compelled to share my experience and concerns about…read morethis practice. It took four separate visits to complete a single crown procedure. During that process, I received two permanent crowns. The first permanent crown fell off, which ended up damaging a molar on the opposite side and now requires treatment from a specialist. The only consistently positive experience I've had was with Indiana, one of their newer employees, who was professional and competent throughout my visits. I was originally referred to this office by my girlfriend, who had recommended it. Unfortunately, my experience has been extremely disappointing. During one appointment, children were running around in the treatment area while technicians were working on patients. The overall environment felt disorganized and unprofessional. Over the past seven months, my crowns have come loose or fallen off three to four times. The crown only seemed to stay in place after I specifically confirmed that adhesive had been applied during a visit. Communication within the office appears to be poor, and there seems to be a lack of coordination among staff. Across all of my visits, I cannot honestly say that I had a positive experience. Due to these ongoing issues, I have advised my girlfriend and friends to discontinue using this practice and seek dental care elsewhere.

The entire team at Strategic Dental made certain that I was comfortable at each stage of the…read moreprocedure. My new crown fits perfectly and feels amazing. I've also had a deep cleaning and a tooth extraction. They were totally concerned for my comfort level. The office staff billed my insurance to my satisfaction. I would recommend them.

I don't even have words for how disappointed and angry I am with this place. My son has been with…read morethem for over 3 years without having a treatment plan or any plans to remove his braces. Everyone who works at this clinic is very rude and unprepared to be there, especially a lady named "EDNA," who claims to be the office manager. She is an extremely rude woman with no low level of education. When I complained several times that the assistants, who are not authorized or qualified to maintain my son's braces, were deeply hurting his mouth, causing wounds, cuts, etc., there was no assistance from them. My son complained that they were hurting his mouth and bleeding, and they said it was nothing to keep quiet. Every time he had an appointment, he was NEVER seen on time. He always waited for more than 2 hours and often lost a day's work because he couldn't get there on time. The dentist was never there, that is, they were people not qualified to do the work of an orthodontist. When I really decided to take my son out of that disgusting and horrible place, they never gave me the correct form, filled out and signed, to give to the new orthodontist. In other words, it's a SCAM office that only collects your money every month and doesn't offer you any support or work from an orthodontist like they say they do. Please run away from this place if you don't want to waste your time and money. I do not recommend this place at all!!!

I was first seen at Lach Orthodontics in Orlando, FL in July 20, 2018. After approximately 2 and a…read morehalf years of service, I've had my braces tightened maybe a few times. My initial visit was with Dr. Lach, who is the only provider with the facility. Dr. Lach expressed that my teeth were not too bad and that I should only need braces for a year to 15 months, max. I was even told that at the end of my treatment I would receive a retainer as well to restructure my gum line for a better smile. Since that appointment, all future appointments were with random dental assistants. All following appointments I've had, required me to wait well over my scheduled times and my treatment has been all over the place. Two emergency appointments were conducted at the Oviedo office, where I waited over two hours to be seen. After driving 45 mins to the Oviedo office, the dental assistant cut a portion of my wire to make it comfortable but did not actually fix the issue. Once again, I had not been seen by the Dr. Lach. As I mentioned, nearing 3 years I've had treatments such as wearing rubber-bands or not, installing temporary fixes because they were behind on schedule, installing springs to open spaces that were already closed. I've questioned the dental assistant's decision as to why my treatment was not going as coordinated. I requested 2 to 3 times for an appointment with the actual doctor to question my treatment. I've texted the number for emergency appointments as prompted, to still be with no service for nearly a year now. The staff member that answered the phone stated they are doing everything to get patients scheduled while following the Covid quarantine. Although, Ive called, texted and left voicemails prior to Covid. I've called and stated I needed a face to face with Dr. Lach to express my concerns and complaints. My wires have been broken and brackets broken for well over an year. I still have yet to get scheduled for an appointment. I've last spoke with someone in May of 2020 who said "be patient someone will get me scheduled" she was rude and added that "there are a lot of patients to get scheduled." I have since then moved out of state and have called for reimbursements and to speak with Dr. Lach all with negative results. My treatment has been paid in full for some time now. However, my services has not been fulfilled. I will be contacting my financial institution to dispute all transactions if this issue is not resolved. If Lach Orthodontics are overwhelmed by patients, then maybe the company should consider not taking on any new clients or hire more help. This would prevent the miserable experience as I have encountered.

I haven't been to the dentist in years, so when I first came here I had a lot of anxiety. Dr. Shah…read moreand his team were super amazing and patient with me. They talked me through everything and made it overall a really great and comfortable experience. Ever since that first appointment, I haven't had any anxiety at all for the other appointments I had. Dr. Shah just did my fillings and they came out so amazing, you can't even tell they're there, and no pain at all. The scheduling team communicate so well. So far I have had no issues here, only amazing experiences. 100/10 recommend.

ALL the Staff is amazing! No complaints. I started with them and brought my whole family to come…read morehere now! Gentle hands and they educate you on best methods to keep smile looking clean and healthy. Very awesome place for dental work!

Everest Dental is the BEST! Everyone who works there is kind, helpful, and listens to your needs…read more They are honest and treat your issues very well. I was able to get my entire smile fixed in just a few weeks. They are efficient and an awesome practice. I highly recommend!

Outstanding team thanks for my cleaning and great attention to detail concerning our oral hygiene…read more Retired Army MAJ Lucas.

Terrible from start to finish…read more Before my first appointment, the office was shut down for 2-3 weeks I believe something major happened. Almost like the board demanded shut down due to an issue that may have occurred. Boy do I wish I had took this as a sign. When my first issue with the office occurred, I sent a text to their portal stating something along the lines of "I see why they shut you guys down, they should do it again" EDNA, then called me literally yelling. I'm not even exaggerating when I say this woman was yelling at me for saying that comment and then threatened me with "I CAN HAVE THE DOCTOR DISMISS YOU AND YOU'LL ONLY GET 20% OF YOUR PAYMENT BACK" Being that I had my braces on for 3 months at the time and paid them in full, I was in NO position in getting "dismissed" so I had to play the part well and apologize which is INSANE lol Fast forward to my 2nd last visit, I flew out from tx since I no longer live in FL. This visit was to do a scan for the removal/retainers.. The scanner didn't work lol can't make this up. No sorry, no empathy, nothing!! CAROLINA stated "well it's not working what would you like me to do?" In her very monotone way. I then asked to speak to the doctor because I paid $300 specifically to make it to this appointment and he got argumentative. He was laughing sarcastically and not allowing me to speak Till I finally said "allow me to speak, I'm The one who flew out here just for you guys not to be able to do absolutely anything other than reschedule me" After I left, I asked them to release me since I no longer live in FL and found a much better doctor that was willing to remove the braces and complete the work, only if Dr.lach provided a letter of approval. Took a week to hear back just for Edna to let me know that Dr.lach said no because he wants to finish the work himself. I told her no worries, I'll leave a review on yall. She then bribed me by offering the teeth polishing for free in lieu of a good review. They ended up telling me they don't recommend I do the teeth polishing on the DAY OF but still gave me the options to do it if I wanted to. I just said forget it, I'll gladly pay the money else where. Keep Your free procedure that probably would've came out a hot mess. And you know what, I honestly was going to give them some grace and leave a better review and not share as much of the negative but then during my last visit (YESTERDAY 9/16/25) For some reason I was not scheduled for the teeth polishing. After waiting 40 minutes I asked the receptionist how much longer so he went to check with Brad and BRAD responded "idk, Edna scheduled her not me" He said it in a way as if I was such a bother and loud enough for Me to hear it. That was the last straw for me. I stood quiet and calm which I'm typically not the type to do so. He's very passive aggressive. I knew I no longer had to deal with any of them going forward. I have left out about 80% of the issues I have experienced because it's been so many. But when I say it has been a nightmare from start to finish.... I am not exaggerating!! The only positive I can think of is that they would squeeze me in last minute, but typically had to speak with Edna and pretty much beg them to see me. So I do appreciate them squeezing me in last minute here & there. So here you go, here's your honest review. Do better. EDIT: notice Dr.lach's response to all the negative reviews! No apology, no empathy, no remorse, no accountability!! I'll patiently wait for his response to my review to further prove my point here. RESHUT THIS PLACE DOWN!!!

Been calling for the last 2 weeks to get 2 replacement Invisalign and no one answers the phone or…read morecall back. This place has the worst customer I have ever experienced. DO NOT RECOMMEND

Really poorly ran dentistry. Waited over two hours to do a simple cleaning that I was on time for…read more X-Ray scans have terrible quality as I was told after transferring to a new dentist. They will lie and try to scam you for cavities you don't have and ask for more money out of pocket even with insurance. ALWAYS SEE THE RECEIPT. Don't spend money on this poorly ran business as they are not professionals.

I came to the office for the first time and received a $…read more4,772 treatment plan. However, I had no new cavities, just teeth work that needed updating. I'm unsure on the dental plan and why I need all of my former teeth work fixed. Our Cleanings are 2.5 hours. My husband and I were unhappy with that. Next appointment, My cavity needed a crown and during that appointment I also had a filling at the same time. This also took 2.5 hours. The dentist accidentally Cut my lip with the drill. Just nipped it really, but enough to bleed a little. The assistant Dropped tooth mold down my mouth. Just to top it off, it Cost over $1,000 out of pocket. A couple weeks later, When the tooth came in it was 2-3 shades whiter. The filling on the right side has no pull when I floss. That filling hurts bad and worse than before I fixed it. My husband feels anxiety when he goes there. My daughter won't step foot in there without panic when we are just in the parking lot. This was just not a fit for our family.

Within a day of my consoltation at their Kissimmee office I was lucky enough to snag an appointment…read morebright in early at this office. This office was similar to the other as it was very modern, bright and welcoming. This location was a little more personalized with cool sports memorabilia I assume belong to Dr. Aippersbach. As previously introduced at my consoltation the day prior Bill was phenomenal and so was his team. I was seen very fast and made comfortable in the cozy room. This room had relaxing soft music playing and a program on the tv to keep myself distracted. I came in terrified and left happy and relieved. Dr Bill is very patient and precise. I felt like he was very gentle which I highly appreciate considering I hate the feeling of metal and vibration. The numbing worked fantastically and I felt like I was in and out. Thank you for the wonderful service Dr. Aippersbach and his assistant/ team.

Great professional staff who care for your every need. Everyone makes sure that you are comfortable…read moremultiple times during every treatment.