If you saw this place on instagram and are thinking about going......wait!
They are new and going through growing pains and need to work out some kinks.
Location:
Small shopping center next to a busy cafe, so parking is tricky, especially on weekends. Get to your appointment at least 10 minutes early because you may need to wait to find a spot.
Inside:
The actual salon is beautifully decorated, love the pink Japanese cherry blossoms and warm neutral tones.
Did not like the fact that the chairs where you lay down for hair and facial treatments are smack dab in front of the salon, without any barriers between you, the receptionist and waiting area.
Not only are you hearing the guest in the waiting area and the receptionist talking but you're laying there with people just starring at you. And for an added bonus, you are also hearing the blow dryer going on for customer blowouts.
Staff:
Sweet staff but speak very little English, which made it difficult to communicate. I walked in with very little guidance, the handed me a paper to fill out but could not explain to me some of the questions on it. Everyone seemed confused and not quite sure what they themselves were suppose to be doing.
Experience:
I definitely did not get SPA vibes.
The girl working on me, guided me to a room and just told me to change, with very little guidance as to what towels to use, where to put my stuff and where to hang up my own clothes. i had the facial/head package.
She started the facial by using the hose used to wash my hair, to dowse me with water, I felt like I was drowning, very uncomfortable feeling. Water went into my ears and into my nose and I began to choke, she apologized but continued to spray water all over me. There was no sense of a facial, it just felt like she was washing my face the whole time. Then she proceeded to work on my hair which only felt like she was washing my hair for 15 minutes rather than massaging me.
On top of all this, one of the staff members who was working on another client across from me, had a whole loud, hour long conversation with her client, vey unprofessional for a spa.
Once done we walked over to the chair, where she continued my treatment by using an abrasive towel to rub my curly hair dry. She went on to blow drying my hair without brushing it and when I was done my hair was a puff of frizz.
My exact words were "My hair looks horrible" when she was done.
Overall:
If you want to give this place a try, I would wait another 6 months to allow them to review some customer feedback, and improve.
They have potential. read more