My experience with Molly Louthan and Open Range seems to be consistent with the other reviews…read moreposted here. It is definitely worth mentioning that any positive review was posted BEFORE Molly purchased the business from the very reputable, Lisman Studio. This past spring I purchased a new home for myself, a fixer-upper, intended to be my fresh start and allow me the opportunity to keep my mind busy picking out designs, building gardens and making decisions on all the things a full remodel would entail. I met the team and felt confident enough to sign a contract to landscape the exterior, finish off the basement, remodel the main level and maybe one day finish out the detached garage and main house exterior. A massive undertaking but I was excited to take it on with the help of "professionals". I paid the retainer and architectural plans got underway. Invoices started coming in and I'd see line items that were bid with inconsistent amounts and I had to go thru each invoice with such diligence; there were so many different people communicating with me but they weren't communicating with each other so I chalked it up to the growing pains of a new project. After starting the landscaping and finishing the basement, I began to insist that I can't make decisions on certain things until I have the full cost of the remodel. I had only been given costs for landscaping and the basement but told them I need to know the budget for the upstairs before I fly thru my budget and end up without a kitchen or master bathroom. I signed my contract on March 12th. At the end of June I still didn't have pricing for the scope of the entire project. I asked the construction director, Josh Shipp, why can't we get these numbers and he said he was working on it and promised final numbers to me right after the 4th of July. I was then told my landscape designer quit and Josh was laid off not long after and none of this was told to me by Open Range. My framers did not finish the job and I found out that both my electricians and framers were never paid! I also found out that during this week (August 4th) Molly was still instructing her remaining designer to take on clients- and this is after their landlord kicked them out of their Midvale office a few weeks prior. (The following Monday that designer was laid off as well, shortly followed by my construction project mngr). On July 28th, on my way to the airport, my interior designer told me she was let go- still no word from Open Range. When I returned from the 1 year memorial of my husband's passing, I came home to find all the landscape equipment disappeared, trees dying, irrigation unfinished, a dumpster, porta potty gone and still no word from Open Range. Complete silence! This is while they have a significant amount of money they are holding onto and zero designs provided to me. That following week, I found out they did not have a permit to finish my basement (confirmed with the building department and I was told by an employee that Molly cut off their corporate credit cards in June so he didn't pick it up), they did not pay the architect or structural engineers for my plans! I paid $40k for those plans (from a 3rd party firm chosen by OR) and the firm confirmed they are still owed $18k+ and I was one of many OR clients who have unpaid, finished plans. That's why my project was at a stand still, not because of some made up reason blaming me- they couldn't proceed without those finished, unpaid plans! I emailed the owner Molly and she blamed it on Josh Shipp saying she was told the project was up to date and I put a hold on the project (I have her email). She said me, her and Becky Rittenhouse, her CFO need to sit down the following week to sort this out when Becky returns from vacation. I emailed Molly again and said this is black and white and I can't do anything until I receive the refund that is owed. Not to mention the fact I have to spend over $10k to repair and complete the irrigation that was installed incorrectly, incompletely and left with a leak. I sent out an email to Molly and Becky after a week asking once again to just do the right thing and got a bounce back email from Molly saying, "Hi! I'm on vacation....!" I couldn't believe it. After a week of Becky pushing out her timeline she finally provided the numbers that came somewhat close to what is owed to me for the interior. Interior was very close but landscaping was completely fabricated and did not take into account the repairs that needed to be done. I was encouraged, I replied with some questions about the irrigation and what the next steps would be and not 12 hrs later did I receive an email with a brand new set up numbers that were 100% fabricated! It's like Molly told Becky to absolutely not admit any wrongdoing and figure out how to make it look like she owes us money. It's surreal how this woman has chosen to live each day. They've since turned their phones off but I'm pursuing multiple paths to protect other

We hired Open Range first to create a custom design for our backyard, then to build the majority of…read morethat design. They assured us their in-house team could execute the plans on time and on budget. We moved forward with them based on that promise but what followed was a series of costly mistakes, poor communication, and ultimately a complete breakdown in trust. Despite us raising concerns early about slipping timelines and unclear budgeting, no one ever told us the design we paid for was unbuildable. That only came to light after the crew walked off the job without notice, and we had to escalate to the CEO. Only then did someone from their team finally admit that the design was "impossible to build as drawn." At that point, demolition was complete, several mistakes had already been made, and we were left with a partially destroyed yard and no plan to fix it. Some of the major issues included: improper patio grading confirmed by a third party, making the surrounding retention work unusable; trees cut from two neighbors' properties despite clearly marked lines and explicit warnings; steps installed into the hillside instead of from the patio as designed; a path laid in the wrong direction, now leading awkwardly into a planter; rock installed despite clear written communication; fence post holes immediately driven over by machinery and needing to be redone by us; and billing for utilities that were never run and had been removed from scope. We'd like to proactively address the pushback we expect to hear from the owner/CEO in response to this review based on our conversations once things devolved. She expressed that we were making too many changes and that the team did not walk off the job. For clarity, we only made two real changes prior to her involvement and the abandonment of the job: removing the majority of the front yard work from the scope and asking that utilities, excluding a gas line, not be run to the patio as originally planned. We did solidify hot tub vault dimensions, request a drain and electrical conduit to that hot tub vault, and discuss who would lay the pavers--all of which were included in the original bid process and confirmed multiple times throughout the process. Our changes and clarifications were made early, communicated clearly, and should not have impacted the work already underway. The only other scope change came from the Open Range team regarding additional retention needed along the hillside which we promptly approved and paid for. Once they pulled out, we started going back and forth about what we could or were going to do to keep the job progressing until they got back to us with a budget and timeline to continue, but that never came. As for the claim they did not abandon the job, while we (as mentioned previously) were asking questions about timing and budget, we paid all of our invoices and never once indicated that we didn't want work to continue. When the trailer and heavy equipment were removed, we asked about it and were told it was being serviced. The next day, the portapotty was also taken with no communication, and at that point, we felt we had no choice but to conclude the team had effectively walked off the job, which is when we reached out to the CEO. It's also worth noting that we received a lien notice from Sunbelt Rentals, dated prior to our termination of the agreement, indicating Open Range had failed to pay their vendor. We've since terminated our agreement and are pursuing a refund for the unusable design, unused deposit, and work that was either not completed or done incorrectly which amounts to roughly 50% of what we've paid. While we've been told the team is "working on it," we've yet to receive a response or resolution, and the detailed concerns we outlined alongside our refund request have not been meaningfully addressed. We strongly recommend avoiding this company. They do not stand behind their work, do not own their mistakes, and do not communicate when things go wrong.

Absolutely incredible! All of their designs are so gorgeous and detailed to perfection! I met the…read moreowner Heather and she's so kind.

This is a great store with a nice selection of unique and reasonably priced accessories. And it's…read morein a great location in Fashion Place Mall.

I'm a Realtor and took on a partially vacant listing that desperately needed some design help. J…read moreLindley Interiors did an amazing job using their vision to bring in pieces to showcase the home, and help it really stand out in listing photos and showings. I highly recommend them to Realtors or anyone needing design expertise!

Jenean did an amazing job on my home. She was extremely dedicated to my project, and made me feel…read morelike I was her priority. My home turned out better than I had anticipated, and she stayed within the budget and time frame we had targeted. I never felt pressured, but rather it felt more like Jenean was an old friend, and that she brought fresh ideas and everything turned out gorgeous. I was recently entertaining a large group and they were very impressed with how beautiful my home is decorated. I also received comments of what a calming atmosphere my home is. I highly recommend Jenean, and I will certainly ask her to help me on any future projects. Thank you Jenean!! Sincerely, Carie Pruetz

12/1/2013 I read an…read morearticle today which stated that buying a home is one of the three most stressful experiences you will encounter in your life. Upon reading this article I felt the need to comment on my stress free buying experience using Brianna Davis as my realtor. Just to get an idea of what an amazing realtor Brianna is, let me first paint you a picture of who I am. I am a type-A driven, very picky, and often anxious guy who expects people to perform at a very high level (at/or approaching excellence). When they underperform, I'm not afraid to let them and their companies know that my expectations have not been met. Here is a list of things about Brianna that were great: 1. She is punctual. 2. She quickly returns e-mails and phone calls. 3. She is a great resource person and has knowledge of where to refer you for answers if she doesn't have them. 4. She is great at forming relationships with sellers and buyers, and everyone else intricate to the process such as lenders and title officers, to ensure that her client's needs are met. 5. She has a background in interior design, so she can tell you the potential of any space. 6. She is organized, detail oriented, and thorough, and is great at helping things to happen in a fast and chaos free way. MOST IMPORTANTLY: 7. She is not pushy at the risk of getting you into a place that you are not happy with in order to make a quick sale. My search for a home lasted approximately six months. During that time, I saw a lot of wonderful homes, but I was looking for something absolutely perfect. One month ago Brianna found that perfect place for me. I fought her on it a little at first, because it was getting late in the day, and I was tired, but Bri told me, "You need to look at this home, it is not going to last in this location and at this price". She was right, it had been on the MLS for 1 day and was about to have an offer, my offer. Though it was late, Bri wrote the offer up for me that night. 2.5 weeks later, I signed the closing papers for the house of my dreams, and moved in that same day. I have nothing but good to say about my experience using Brianna Davis as my realtor. If you want to have a great home buying/selling experience, I would recommend that you give Brianna a chance to make that happen.

I read an article today which stated that buying a home is one of the three most stressful…read moreexperiences you will encounter in your life. Upon reading this article I felt the need to comment on my stress free buying experience using Realtor Brianna Davis, of cityhome COLLECTIVE. Just to get an idea of what an amazing realtor Brianna is, let me first paint you a picture of who I am. I am a type-A driven, very picky, and often anxious guy who expects people to perform at a very high level (at the level of or approaching excellence). When they underperform, I'm not afraid to let them and their companies know that my expectations have not been met. In a competitive job market, this type of feedback, whether good or bad, is priceless to a company. So here is a list of things about Brianna that were great: 1. She is punctual 2. She returns my calls promptly 3. She will find you answers if she doesn't know them 4. She is great at forming relationships with sellers and buyers, and everyone else intricate to the process such as lenders and title officers, to ensure that her client's needs are met. 5. She has a background in interior design, so she can tell you the potential of any space. 6. She is organized, detail oriented, and thorough, and is great at helping things to happen in a fast and chaos free way. MOST IMPORTANTLY: 7. She is not pushy at the risk of getting you into a place that you are not happy with in order to make a quick sale. My search for a home lasted approximately six months (refer to #7). During that time, I saw a lot of wonderful homes, but I was looking for something absolutely perfect. One month ago Brianna took me to that perfect place. I fought her on it a little at first, because it was getting late in the day, and I was tired, but Bri told me, "You need to look at this home, it is not going to last in this location and at this price". She was right, it had been on the MLS for 1 day and was about to have an offer, my offer. Though it was late, Bri wrote the offer up for me that night. 2.5 weeks later, I signed the closing papers for the house of my dreams, and moved in that same day. I have nothing but good to say about my experience with Brianna Davis, and her company, cityhome COLLECTIVE. Keep up the good work Bri and cityhome COLLECTIVE.

I love CF Home! This store has it all - beautiful, high-quality furniture, accessories and a HUGE…read moreselection of seasonal decor. I've purchased multiple pieces of furniture over the years and have always been very happy with the quality and value. I always choose this store when I need cute holiday decor. It truly is one of my favorites!

I love this beautiful space. The products are wonderful, the vibe is magical and the people that…read morework there are so friendly and knowledgeable. There are so many wonderful treasures here and the value is great.

There comes a point it life...let's call it mid-life...when you look at your furniture and realize…read morethat altogether too much of it came from Ikea and your parents' house. If you're looking for some "grown up" furniture, this is a good place to check out. There is a good selection of stuff for every room, and whatever you find there will be well made, often in the USA. The decorators on site (we met with Robyn) will not only find your style in furniture and accessories, they'll come to your house and help with the window treatments, paint colors, that kind of thing. Some of the stuff is pricy, but if you think of furniture as an investment, something you'll enjoy for a decade or two, then it amortizes out. And also, there are cookies. What more could you want?

From the owner: Award winning designs and quality furnishings available now! ✨No waiting! ✨ Enhance your home…read more Enhance your life!

Angie was phenomenal to work with. I had no idea where to start with my project, her expertise is…read morebar none. She listened to my ideas, helped guide me, and ultimately made my vision come to life! I could not be more pleased! I highly recommend using Angie for any of your design needs!

From the owner: We specialize in luxury new home and remodel interior design. We believe that your home should be a…read morereflection of your unique style and personality.