David and Denise were extremely welcoming and ready to help me. Beautiful blinds and shades - something for everyone. And they know their stuff. Stop in, I promise you will have a different perspective of how new blinds or shades can change your environment. read more

To All Staten Islanders purchasing blinds or shades... Blinds R US at 2845 Richmond Ave. SI. NY. 10314 - Ask for the design consultant David. My experience dealing with him has been memorable, ranking him as one of the best salespeople i ever encountered. His expert knowledge of the products and helpful suggestions guided me throughout the process. I give him A+ rating. He is truly an asset to his company and to any customers assisted by him. read more

David is wonderful very helpful and informative while engaging and understanding how to meet our needs within our budget.

I've posted one already Professional knowledgeable pleasant and thorough and well prepared read more

We purchased a solar shade for an indoor sun porch. Peggy was so patient and knowledgeable and guided us through the selection process. Alex measured and installed the shade to perfection. Wait time was minimal. We are so happy that we chose Blinds to Go for our project. Looking forward to future purchases. read more

Just had our blinds installed by Jason I must say how surprised I was how knowledgeable nice and professional Jason was . He did a great job and kept everything neat and clean ! read more

I entered the store not knowing exactly what I needed. The store manager Mohsin greeted me warmly and Meliha walked me through the process, explaining what my options were. They were great and so was the price! I've shopped here before and will again! Everyone at this store is so friendly, kind, professional, helpful and knowledgeable. They stand behind their products as well. I highly recommend Blinds to Go! read more

We were in need for three track replacements for our vertical blinds. Staff are amazing. Mohsin Z was not only knowledgeable about the products but very welcoming and patient. He answered all our questions always with a smile and made our project much easier to do. We highly recommend this store. Mohsin is great to work with! -AS read more

Great customer service. Mohsin Zaidi was very patient as we tried to figure out what we wanted in shutters. Juan came to measure and was friendly and very honest about what could and could not be done. Was able to fund a different window treatment that would work for all read more

Highly recommend shopping for your drapery & blinds here! Lynn helped me tremendously from start to finish, I could not be happier. Our home feels a lot more cozy now! read more

Blinds To Go - Gorgeous drapes! - Shades & Blinds Near Me - Staten Island, New York

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We went to get an estimate for Roman Blinds at the store We were given a rate based on approximate sizes We were told they price matched Home Depot The next day we were given a higher price because they said the made a mistake in the price They should have honored the price they gave us Go to Hone Depot read more

Once again their excellent manager Mohsin Z solved my problrm,again at no charge.One slat of the kitchen Verticals which have been problematic from the beginning separated. The small slat which attaches it to the top bar had cracked. Mohsin fixed it right there and gave me a package of hardware to use should it happen again. Once again thank you for your excellent abd caring customer service read more

Great service by Sales Manager Christina Lauer Was a pleasure to do business with her also very experienced and knowledgeable. Thank you so much to Christina! Regards Lazar F. read more

Went in recently, needed to replace a few valance clips that had broke over time. An employee replaced them free of charge with a smile on his face. Reminded me of the positive experience I had with them originally more than a decade ago. Blinds are still in great shape after a recent good cleaning. Highly recommend the quality, variety & price of the product and especially the customer service you just can't get online. read more

I purchased treatments right before COVID for my mothers apartment. One of the curtain rods was put up unevenly and within a couple of weeks had been pulling from the walls, which I assumed meant that the installer did not use anchors. I called the store to ask if they could reinstall under their 90 day guarantee. They couldn't schedule a visit because of COVID and then because their installer was ill but promised me that they would honor the guarantee even after the 90 days. I called at least 3 times to follow up on the appointment and they said they would call back or have the installer call back and no one ever did. The rod's bracket finally fell off this week so I went in to the store to see if they would honor the guarantee. I know it's been 2.5 years since the installation so I was assuming it would be a 50% chance that they would honor it - a place with excellent customer service would - but very quickly I was accused of "misunderstanding" the salesperson, saying that "she would have notes if what I was saying was true" and that "COVID is over and they were open the whole time, so why would I wait 2 years to follow up on this". Without even listening to the whole story, the sales person was aggressive and essentially accused me of telling lies about what she told me 2 years ago - that she would honor the reinstall past the 90 days because of the circumstances. Also, part of the reason it took me this long to follow up is because 75% of the time when you call the store, the call just hangs up of you. When I told this to her, she was completely unconcerned and only said, "well we get other calls." It's not about the money they wanted to charge us today for the reinstall. It's how dismissive and uncooperative she was to my mother and me. I don't know how much effort a customer needs to make to follow up on a guarantee. But this isn't it. UPDATE: I can't figure out how to DM you, Kim so: I appreciate you responding, Kim, but I don't need you to follow up from here. I'll figure out how to fix and reinstall. For your reference my order number is 982640. In addition, I just found that I have several emails back and forth with your store through the end of 2020 about trying to get in contact with someone before the year was up. (I guess I did have the year and not 90 days like your staff told me today in the store.) This afternoon, in your store, your staff insisted since there were no notes in her system that anything we were saying was either false or our "misunderstanding". read more

Blinds To Go - Shades & Blinds Near Me - Staten Island, New York

Fantastic customer service! The blinds look exactly like the ones we priced out at the Shade Store for 5xs the price. We have remote control shades that are high-end. The Mgr Moshen and Donna were a dream team at helping select the perfect fit for our modern home. Run to this location you will be well taken care of :) read more

The blinds still don;t fit right. My advice is go somewhere else if you want a custom fit and quality blinds not cheap way over priced junk. read more

Another great experience at Blinds To Go! My order was ready early. When I went to pick it up, I placed another order. David Garzetta helped me. He was so welcoming and tailored the shades I wanted to fit my specific requests. Wonderful company and store! read more

David Garzetta Was a true professional! He was knowledgeable, helpful, fast, and intelligent, everything you could possibly ask for. It was refreshing to have someone take pride and be as good as he was at his job.. I would highly recommend David to anyone looking for assistance. Every store, every business, everyone should be lucky enough to have a person like David representing read more

Came in looking for Blind Brackets, Meliha was a pleasure to work with and she knew what I needed immediately! Blinds to Go always has your back! read more

We needed a repair on our 2 year old shade. Melina at the Richmond Ave store was extremely helpful. She demonstrated how to take down the shade, saving a service call. Thank you. read more

Thank you Blinds to Go on Richmond Avenue! Great staff and thank you Lynn for all your help!! My moms shades are beautiful!!!

Needed a repair part for a vertical blind. The 2 young ladies who were there were a great help!

very helpful, all I needed was a clip that holds the valance in place. Been going to Blinds To Go for years, never had an issue with design or options. Reasonable on price, also. Our go to place for blinds. read more

Worst experience with company. I have been dealing with them for two months and I still do not have one set up because it was measured wrong and needed to be recut. One set installed fell and i had to put it up myself. I should have known when I first walked in and it took forever for someone to help me. The whole blinds process just declined from there and the blinds aren't even really worth the trouble. The extra star is because the manager was nice when i went in to tell him about the whole situation. read more

Went there today. Wanted a quote for a blind. Service person was totally uninterested in making a sale. Definitely did not feel she worked on a commission basis. Very disappointed in performance. Will not return. read more

I wish I could post this review on their website, but they choose what reviews they want to list. I am extremely disappointed with my Blinds To Go experience. This location was recommended by a good friend, but I wish I had gone elsewhere. Let's start from the beginning... I walked into my local showroom in Staten Island and was given a phone number of someone who would come to my home and take measurements and offer suggestions. Made an appointment, no called/ no showed. Ok guess I'm on my own, so I went back to the showroom and they told me to call in my measurements later. 3 days later I pick up my cellular shades and install them. Moments after installing and fully retracting the shades, all 4 shades began falling apart at the seams!!! I took the blinds back and they said they would remake them and it should take no more than 2-3 business days because they are we're going to expedite the order. 7 days later... still no call. They tell me they haven't been made yet and they would call the warehouse to see what happened. They called back saying there's been a mistake and that they have had them all along (even though I never received a call). When I go to pick up they only have 3 out of 4 shades of my order!!! Really??? Then later that day someone called to inform me that the 4th shade had been there the whole time and someone put it in the wrong bin. I made a formal complaint in their company website and was asked to contact the store manager, who never returned my call after leaving the a message with another associate. I guess they got their money and that's all they care about. Too many phone calls back and forth. Unorganized at the showroom. Expensive. Poor communication at the showroom. Poor customer service. I would NOT recommend!!! read more

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Blinds were delivered to wrong store even though we made multiple efforts to ensure it would be sent to the one near our home. The installer appointment had to be cancelled because the blinds ended up in another borough. It became problem for our family and for the installer. It takes multiple attempts to get anyone to answer the phone at the location. Very very disappointed in the entire experience. Can not comment on the quality of the blinds or installation because we are still waiting for them to be delivered to the right address. read more

The "positive" reviews for this place are either naive customers or "shills." There is a REASON why this store is EMPTY most of the time; the prices are non-competitively HIGH, and are subject to random increases BEFORE your order is processed. In addition, instead of having their own "measurer" to come out and assess the correct dimensions for your chosen installation, they sub-contract to a third party that gets paid separately from the store, adding additional $$$$ to the overall cost for the purchased item(s). You can do a whole lot better going to one of the big box stores like Home Depot or Lowes and their selection is plentiful, turn-around time is quite acceptable, and there are no "shenanigans" with the prices after the contract is written! Check it out for yourself! read more

First time shopping for window treatments, went to Blinds to Go because of family referrals. Lucky for us there was no wait that morning and Elena the sales associate was very friendly, knowledgeable and helpful with our decision making. The installer came that very same day did all the window measurements. All of the treatments came in 4 days after we confirmed the purchase. The installer Alan came the day after and put up all the treatments. He was efficient, quick and accurate in his work. We are very happy with the service at Blinds to Go, the purchased shades and the installation. Will highly recommend! read more

Always the best of service and products

Blinds to Go on Richmond Ave- easy, quick and helpful. My blinds were professionally Measured and installed and they look great!!

HAve been looking for a replacement shade or blind for an odd sized window. Needed to get something cut to width but other providers were expensive and the wait time (1 month) was ridiculous. Went to Blinds to Go on a Monday and they were having a 40% off sale on cellular blinds! Fortuitous for me. Purchased a lovely basic bright white-light filtering shade at a great price & most important, it was ready for pick up by Thursday!! The gal who helped me was sweet & knowledgeable & very helpful. Would definitely recommend to anyone looking for window treatments. read more

Excellent Customer Service. Our sales person was Karina (or Katrina) she was friendly, helpful and patient. She listened carefully to what we wanted and suggested the perfect option for our new home. We are very happy. Love our new blinds. So glad we went here. read more

Extremely satisfied. They surpassed my expectations which was not easy to do. Getting ready to make another purchase.

When we bought our house 10 years ago we came here and got 1" blinds in different colors for the whole house. They were expensive, but held up good. After some recent remodeling, we went back and ordered a single pair of 2" faux wood blinds for $185.00 for one average sized window. The blinds are nice, BUT CAME DEFECTIVE. They had defects and scratches at the most visible areas of the blinds. The store will take them back and do a repair, but that means taking them down, bringing them in, waiting a few days, picking them up and hanging them again. For $185.00 for a single window, that is completely unacceptable. We have several other windows that will be getting new blinds. They'll probably be coming from a different store after this. read more

I'm a return customer after many years and I'm glad to see that the store still has great service, products, prices and customer service. Everything was delivered when they said it would be, the saleslady who helped me pick out my blinds was knowledgeable and everything is perfect. Will buy from again in the future. read more

DON'T DO IT!!! When I first purchased my home I ordered all of my window treatments from Home Depot. Now I know why Blinds to Go is ALWAYS having sales; THEIR PRODUCTS STINK! They are most definitely made of cheap materials and as a result fall apart rather quickly. I do however have one good thing to say about this company and that is about two employees in the Staten Island store: Jackie and Ally. These two women went above and beyond for me and are the VERY BEST THAT BLINDS TO GO HAS TO OFFER. Thank you ladies. Seriously though, do yourself a favor spend a little more and buy Levolor read more

Staten Island store is terrible. Wanted a specific type of blind spent 2 hours there picking everything out waited almost a month to get them and they weren't what I asked for. Tried to return for refund and they refused. Customer service at store was horrible absolutely no help, they gave me a number to call which was also no help. Could have gotten what I wanted for the same price in numerous other stores only went there because it was recommended to me and the lifetime guarantee. Now I have to look at blinds everyday and be reminded how Blinds to Go sucks!! Staten island store is the worst I would never go there again!!! read more

Wonderful customer service! I walked in there with a piece of a white kitchen cabinet hoping to match the correct shade of white. The employees worked very had to get me just the right color. I am very happy with both the horizontal and vertical blinds that I purchased for my kitchen. The installer was not only very competent, but cheerful as well. Great experience! read more