We had an amazing experience with Darby and the team at 1 Day Window Treatments. Our Pilates…read morestudio needed both shades and drapes, and the first quote we received was from The Shade Store, which was insane, so we immediately brought out several more companies for a consult. Darby was super knowledgable, he understood exactly what we needed, and the prices were very reasonable compared to most of the competition. Because our Studio has two full walls of windows, we need to keep the sun out but also wanted something lighter for an aesthetic look and for some privacy. Darby suggested we do a UV Sun shade closest to the window, and then another track of drapes which we can pull when it's less sunny or at night when we don't need the full sun blocking. So we ordered both blinds and drapes, and both were done within the timeframe Darby initially quoted us (which was faster than the industry standard from what I experienced meeting other companies). The delivery and installation process was also great, as they were quite flexible working with our schedule around all the other work being done in our studio. Stretch the installer was wonderful. The final result is absolutely beautiful, and one of our instructors just today said "I feel like I'm in a spa." I met with 5 different local companies and I can 100% recommend this one and if we build another studio or need something done for our house there is no question we'll be back :)

Highly recommend! Great and fast response time. Definitely will come back for future services.read more

Nicole has need always helpful since she help me in the Chelsea store now I have a new project I…read morewill be coming to See her in Brooklyn she is the best

Design appointment went great, measurement was fine, installation I would give 0 stars. 2.5 hours…read morelate and missing parts - have been unable to reschedule an appointment for the reinstall. Horrible service and would gladly take my business elsewhere if I didn't have half my non-working blinds already installed. Not worth the cost, hassle or headache.

Super from start to finish. They are professionals and courteous, on time and on budget. Family run…read moreand operated so they care

THE BEST EVER! Joe and Kevin are truly the best in the…read morebusiness. I reached out to about a dozen other curtain installation services--most either said the job was too small, required that I purchase curtains from them, or simply never responded. Shades West was completely different. They replied immediately and got the job done perfectly. Kevin went above and beyond, taking the time to explain everything--from how to replace and change curtains, to mounting and installation tips. I had forgotten to order clips, and they were kind enough to provide their own without hesitation. Both Joe and Kevin were not only professional, but also friendly and genuinely helpful. No issues, no stress, just excellent service from start to finish. I can confidently say they are THE BEST THERE IS! Thank you, Shades West!

Similar to the previous review from Aric Y, it has been frustrating working with Nathan to get my…read moreLutron shades installed correctly. From the first day (July 2022), I had a shade fray in my master bedroom. After my second bedroom shade was installed, it also immediately started fraying. Nathan promised multiple times to replace these shades, but has not done so despite multiple follow ups over the past 2.5 years. See our text history below for reference. In addition, the installer is very unprofessional. He does not clean up after himself leaving metal shavings all over and once left my apartment in a tirade without adjusting the shade. Nathan has once again promised me that these shades will be replaced (Dec 2024), however this remains to be seen.

I don't write a ton of reviews, but I felt compelled to take a minute to acknowledge great service…read morefrom Nathan and Budget Blinds. We first got our Lutron shades 4 years ago and he and his installer team were easy to work with and communicative through the whole process. I recently experienced an issue with one shade and reached out to him. He immediately responded, advocated for a warranty replacement, and just finished replacing it earlier today. If I move he will be my first call to get great blinds with great service at a fair price.

So happy with my solar shades results! Innovation shades from the strat to finish did such a great…read morejob. Highly recommended this guys!

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

I've worked with Golan at Stylish Windows for two projects -- one to install shades in all of the…read morerooms in our apartment, and one to install curtains in two bedrooms. Liat and Golan were easy to work with and were communicative over email and phone. We were able to look through lots of options for both shades and curtains, and we were really happy with the results. I would highly recommend Stylish Windows for your shade and curtain needs!

If I could give 20 stars, I would. The installation of the seamless and beautiful drapes was…read moreoutstanding, and it greatly contributed to an excellent overall experience. Golan and Franklin were remarkably accommodating and attentive.

Prompt steady service reliable in responding, we recommend this place and plan to use them again in…read morethe future.

Don't have much of a selection for window treatments. Looking for privacy mirror treatment that…read moredoesn't show during the night yet allows sunlight during the day.

Nick was great! Responsive, knowledgeable and the installation process was fast and went smoothly…read moretoo. Highly recommended!

Nick and the team are really great/quick with their response time, and their products are great…read morequality too. Have had their blinds for 4 years now across two different apartments. Installation process is also super simple and kind in the process.

Had a great experience with M & A design getting our Hunter Douglas shade fixed after it it stopped…read moreworking. Very knowledgeable and fast turn around time. They were also very easy to communicate with. Thank you!

Faulty product and poor customer service: I bought 6 motorized blinds here and 2 broke after one…read moreyear of light use, and they refused to help repair under warranty and asked for a fee. They also wouldn't explain what broke and claimed user error such as water damage despite the blinds being in a dry safe environment with almost no use. I'd expect for the price, they would help me understand what broke, as I couldn't trust paying for their repairs as it could just break again. It seems that connecting any battery wand to the custom sized larger blind instantly shorts the battery wand, making it impossible to use. Per M&A, this is user error, even though they assured me the custom blind size was fully supported. They aren't standing behind that, and there is apparently no way to fix my blinds purchased from M&A. For the price, you can certainly do better. Otherwise you may end up with permanently non functional blinds.

My first shade broke after a year. It took around 6 months for The Shade Store to come and try and…read morefix it. When the repair guy arrived he said it needed a rebuild. Then I tried to get The Shade Store to do the rebuild and they continually delayed until I gave up. 9 months of a shade that wouldn't go up later, I gave up. My second shade broke after 1.5 years. I am on month 3 and they are giving me the same runaround. If you want low quality shades that break, but you want to pay triple for a warranty that isn't usable, then The Shade Store is for you!

After using some of the cheaper online "made to order" blinds shops, I decided to try the Shade…read moreStore for some bedroom blackout cellular shades, given the positive reviews here. While they were fairly expensive ($850 for two normal-sized windows), the customer service during the ordering process was fantastic. So far so good. The first thing I noticed when receiving the shades, prior to installing, was that the mechanism type and quality seemed to be the exact same as some of the budget online shops that are half the price. The shades are held up by single strands of cheap-looking string and the mechanism parts are made of flimsy plastic. But I installed them as directed, and they looked fantastic in my space. One of two shades broke after 6 months of normal use. I emailed the Shade Store, and they promptly sent a replacement and directed me to dispose of the broken shade (again, fantastic customer service). Now, 6 months later, the other shade broke. I've contacted the Shade Store reps, and again, they've offered a replacement. At this point I'm ready to be done with these, as I don't feel like it's a sustainable practice to replace them every 6 months, but the Shade Store is refusing to offer a refund. They did offer store credit, but why would I want to get a different cheap product? Given the lack of refund option, I guess I'll just keep replacing them every time they break (which feels like an eventuality at this point, given the flimsy construction). So: based on my experience, the Shade Store is masking an cheap product with sleek websites, fancy storefronts, and good customer service. I've learned my lesson, and in the future I'll either find a superior product elsewhere, or at least go to one of the other cheap online shops if I want a product of this caliber.